2003 MERCEDES-BENZ E-CLASS tow

83 Safety and Security
Anti-theft systems
Arming the tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms automatical-
ly.
Disarming the tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.The button is located on the overhead con-
trol panel.
1Tow-away alarm off button

Turn off the ignition and remove the
key.

Press button1.
The indicator lamp in the button lights
up briefly.

Lock your vehicle with the key or (vehi-
cles with KEYLESS-GO*) the lock but-
ton at each door handle.
The tow-away alarm remains disarmed un-
til you lock your vehicle again.
Canceling the alarm

Insert the key in the starter switch.
or

Press the Œ or ‹ button on the
key.
iYou cannot disarm the tow-away alarm
if the ignition is turned on.
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154 Controls in detailAutomatic transmissionGear selector lever position
Effect
P
Park position
Selector position when the vehicle
is parked. Only place selector lever
in positionP when vehicle is
stopped. The park position is not in-
tended to serve as a brake when
the vehicle is parked. Rather, the
driver should always set the park-
ing brake in addition to placing the
selector lever in positionP to se-
cure the vehicle.
The key can only be removed from
the starter switch with the selector
lever in positionP. With the key re-
moved the selector lever is locked
in positionP.
Effect
R
Reverse gear
Place selector lever in positionR only
when vehicle is stopped.
N
Neutral
No power is transmitted from the en-
gine to the drive axle. When the
brakes are released, the vehicle can
be moved freely (pushed or towed).
To avoid damage to the transmission,
never engageN while driving.
If the ESP is deactivated or malfunc-
tioning:
Only move selector lever toN if the
vehicle is in danger of skidding (e.g.
on icy roads).
D
Drive
The transmission shifts automatical-
ly. All five forward gears are avail-
able.
!Coasting the vehicle, or driving for any
other reason with selector lever inN
can result in transmission damage that
is not covered by the Mercedes-Benz
Limited Warranty.Warning!
G
Getting out of your vehicle with the selector
lever not fully engaged in positionP is dan-
gerous. Also, positionP alone is not intend-
ed to or capable of preventing your vehicle
from moving, possibly hitting people or ob-
jects.
Always set the parking brake in addition to
shifting to positionP (
page 45).
When parked on an incline, turn the front
wheels towards the road curb.
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205 Controls in detail
Driving systems
1Distance warning function on/off
switch
2Control lamp
3Thumbwheel for setting distance
Increasing distance
Increasing the distance setting tells Dis-
tronic to maintain a greater following dis-
tance to the vehicle ahead.
Turn thumbwheel3 towards¯.Decreasing distance
Decreasing the distance setting tells Dis-
tronic to maintain a shorter following dis-
tance to the vehicle ahead.

Turn thumbwheel3 towards®.
Distance warning function
When Distronic is deactivated, this func-
tion will continue to warn you when recog-
nizing a stationary obstacle or a slower
vehicle moving in the vehicle’s path and
the danger of a collision exists:


The distance warning lampl in the
instrument cluster comes on.


An intermittent warning sounds.
If these warnings are issued, you must
brake manually to maintain a safe distance
and avoid a collision with the vehicle
ahead.
When pressing the brake pedal, the warn-
ing sound stops. The warning sound also
stops when the distance to the vehicle ahead is sufficient again without applying
the brake pedal. In this case the distance
warning lamp also extinguishes.
Warning!
G
If the DTR warning lamp
l
in the instru-
ment cluster lights up while driving and/or
an intermittent warning sounds, immediate
attention on the part of the driver is re-
quired.
As required by the traffic situation, apply the
brakes and navigate around a possible ob-
stacle. However, do not drive by relying on
the distance warning function, as this will re-
sult in an emergency braking application.
Especially depending on road surface condi-
tions and driver reaction, this will not always
enable you to avoid a collision.
iComplex driving situations are not al-
ways fully recognized by Distronic. This
could result in wrong or missing dis-
tance warnings.
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224 Controls in detailLoadingLoading instructions
The total load weight including vehicle oc-
cupants and luggage/cargo should not ex-
ceed the vehicle capacity weight indicated
on the certification tag which can be found
on the left door pillar.The handling characteristics of a fully load-
ed vehicle depend greatly on the load dis-
tribution. It is therefore recommended to
load the vehicle according to the illustra-
tions shown, with the heaviest items being
placed towards the front of the vehicle.
Always place items being carried against
front or rear seat backrests, and fasten
them as securely as possible.
The heaviest portion of the cargo should al-
ways be kept as low as possible since it in-
fluences the handling characteristics of
the vehicle.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle and can cause in-
jury to vehicle occupants unless the items
are securely fastened in the vehicle.
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when transporting cargo. Put luggage or car-
go in the trunk if possible. Do not pile lug-
gage or cargo higher than the seat backs.
Do not place anything on the shelf below the
rear windows.
Never drive vehicle with trunk open. Deadly
carbon monoxide (CO) gases may enter ve-
hicle interior resulting in unconsciousness
and death.
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226 Controls in detailUseful features
Useful featuresInterior storage spaces Parcel net in front passenger footwell
A small convenience parcel net is located
in the front passenger footwell. It is for
small and light items, such as road maps,
mail, etc.Glove box
1Glove box lid release
2Compartment for mobile phone/glass-
es
Opening the glove box

Push lid release1.
The glove box lid opens downward.
Closing the glove box

Push lid up to close.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when stowing objects in the vehicle. Put lug-
gage or cargo in the trunk if possible. Do not
pile luggage or cargo higher than the seat
backs. Do not place anything on the shelf
below the rear window.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
Warning!
G
The parcel net is intended for storing
light-weight items only.
Heavy objects, objects with sharp edges or
fragile objects may not be transported in the
parcel net.
The parcel net cannot protect transported
goods in the event of an accident.
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236 Controls in detailUseful features
Emergency calls
An emergency call is initiated automatical-
ly:

following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy


if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 82) and tow-away alarm
(
page 82)
An emergency call can also be initiated
manually by opening the cover next to the
inside rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
EMERGENCY CALL –
CONNECTING CALL
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
EMERGENCY CALL –
CALL CONNECTED
appears in the multifunc-tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established,
the audio system is muted and the mes-
sage
TELE AID – EMERGENCY CALL ACTIVE

appears in the multifunction display. The
Response Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle.
!If the indicator lamps in the
SOS button, in the "Roadside
Assistance" button and in the
"Information" button remain illuminat-
ed constantly in red and/or the mes-
sage
TELE AID – VISIT WORKSHOP!
is
displayed in the multifunction display
after the system self-check, a malfunc-
tion in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at
the nearest Mercedes-Benz Center as
soon as possible.
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238 Controls in detailUseful features
Roadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold the button for more
than 2 seconds.
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
system is muted and the message
TELE AID – ROADSIDE ASSISTANCE
CALL ACTIVE
appears in the multifunction
display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
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250 OperationDriving instructionsPower assistance
Brakes
Warning!
G
The brake system requires electrical energy
for operation.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its
limp-home (emergency operation) mode. In
such a case, the red brake warning lamp
(page 291) and warning messages in the
instrument cluster (
page 303) light up
while driving. To brake, the driver must then
apply significantly greater brake pedal pres-
sure and depress the pedal much further to
obtain the expected braking effect. If neces-
sary, apply full pressure to the brake pedal.
Brakes are only applied to the front wheels.
Stopping distance is increased! If there is a
malfunction in the SBC brake system, we
recommend that the vehicle be transported
with all wheels off the ground using flatbed
or appropriate wheel lift/dolly equipment. A
tow bar must be used if circumstances do
not permit the use of the recommended
towing methods and the vehicle requires
towing with all four wheels on the ground.
Towing the vehicle with all four wheels on
the ground is only permissible for distances
up to 30 miles (50 km) and at a speed not to
exceed 30 mph (50 km/h). For more infor-
mation, refer to "Towing the vehicle"
(page 348). For more information see
SBC brake system (
page 77).
With the engine not running, there is no
power assistance for the steering system. In
this case, it is important to keep in mind that
a considerably higher degree of effort is nec-
essary to steer the vehicle.
Warning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking ef-
fect. Be sure to maintain a safe distance
from vehicles in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
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