233 Controls in detail
Useful features
Upgrade signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND* system operation will
resume. the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Info – Call failed
appears in the
multifunction display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.
266 OperationMaintenance
MaintenanceWe strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Center, in accordance with
the Service Booklet at the times called for
by the FSS (Flexible Service System).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS may result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
FSS will notify you when your next service
is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):Service A in XXXXX miles (km)
Service A in XXX days
Service A in X day
Service A due now!
The type of service due is indicated in the
multifunction display:9
Minor service (A)
´
Major service (B)
Clearing the service indicator
The service indicator is automatically
cleared after 30 seconds. You can also
clear it yourself.
Press the reset knob to the left in the
instrument cluster (
page 111).
Service term exceeded
If you have exceeded the suggested ser-
vice term, you will see the following mes-
sage in the multifunction display:Service A exceeded by XXXXX miles
(km)
Service A exceeded by XXX days
Service A exceeded by X dayThe Mercedes-Benz Center will reset the
service indicator following a completed
service.
iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short distance trips will
lengthen the interval between services.
267 Operation
Maintenance
Calling up the service indicator
Switch ignition on.
The standard display of the control sys-
tem appears (
page 114).
Press button
k
or
j
on the mul-
tifunction steering wheel until FSS indi-
cator with the service symbol
9
or
´
and the service deadline appears
in the multifunction display.
Resetting the service indicator
In the event that the service on your vehi-
cle is not carried out by an authorized
Mercedes-Benz Center, you can reset the
service indicator yourself.
Switch ignition on.
The standard display of the control sys-
tem appears (
page 114).
Press button
k
or
j
on the mul-
tifunction steering wheel until the FSS
indicator with the service symbol
9
or
´
and the service deadline ap-
pears in the multifunction display.
Press the reset knob to the left in the
instrument cluster for about four sec-
onds.
This message appears in the multifunc-
tion display:Do you want to reset service inter-
val?
To confirm press button
To confirm, hold down the reset knob
until you hear a signal.
The service indicator now displays the
reset interval.
iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the service indica-
tor. To arrive at the true service dead-
line, you will need to subtract these
days from the days shown in the ser-
vice indicator.
Do not confuse the service indicator
with the engine oil level indicator
:
.
iIf the service indicator was inadvertent-
ly reset, have a Mercedes-Benz Center
correct it.
Only reset if the proper service has
been performed. Resetting the system
without performing the proper service
as called for by the FSS will cause the
FSS to incorrectly determine the next
service interval which will result in en-
gine damage not covered by the
Mercedes-Benz Limited Warranty.
283 Practical hints
What to do if …?
Messages in the display
The control system shows warning and
malfunction messages in the multifunction
display.
Certain warning and malfunction messag-
es are accompanied by an audible signal.
Address these messages accordingly and
follow the additional instructions given in
this Operator’s Manual.
Selecting the malfunction memory menu in
the control system (
page 122) displays
both cleared and uncleared messages.
High-priority messages appear in the mul-
tifunction display in red color.
Certain messages of high priority cannot
be cleared from the multifunction display
using the reset knob (page 111).
Other high priority messages and messag-
es of less immediate priority (regular dis-
play colors) can be cleared from the
multifunction display using the reset knob
and are then stored in the malfunction
message memory (
page 122).On the pages that follow, you will find a
compilation of all the messages that may
appear in the display. High priority mes-
sages appear on a red background.
Warning!
G
All categories of messages contain impor-
tant information which should be taken note
of and, where a malfunction is indicated, ad-
dressed as soon as possible at an autho-
rized Mercedes-Benz Center.
Failure to repair the condition noted may
cause damage not covered by the
Mercedes-Benz Limited Warranty, or result
in property damage or personal injury.Warning!
G
No messages will be displayed if either the
instrument cluster or the multifunction dis-
play is inoperative.
Contact your nearest authorized
Mercedes-Benz Center.
iTurning the key in starter switch to
position2, or pressing the KEY-
LESS-GO* start/stop button (if so
equipped) twice to position2 causes
all lamps as well as the multifunction
display to come on. Ensure that they
are all in working order before starting
your journey.
362 Technical termsCAC
(C
ustomer A
ssistance C
enter)
Mercedes-Benz customer service cen-
ter, which can help you with any ques-
tions about your vehicle and provide
assistance in the event of a break-
down.
CAN system
(C
ontroller A
rea N
etwork)
Data bus network serving to control ve-
hicle functions such as door locking or
windshield wiping.
Cockpit
All instruments, switches, buttons and
indicator/warning lamps in the passen-
ger compartment needed for vehicle
operation and monitoring.COMAND
(C
ockpit M
anagement and D
ata Sys-
tem)
Information and operating center for
vehicle sound and communications
systems, including the radio and navi-
gation, as well as for other optional
equipment (CD changer, telephone,
etc.).
Control system
The control system is used to call up
vehicle information and to change
component settings. Information and
messages appear in the multifunction
display. The driver uses the buttons on
the multifunction steering wheel to
navigate through the system and to ad-
just settings.
Cruise control
Driving convenience system for auto-
matically maintaining the vehicle speed
set by the driver.Distronic*
A driving convenience cruise control
system which helps the driver maintain
a pre-selected speed:
If there is no vehicle directly ahead,
the system operates in the same
way as conventional ->cruise con-
trol.
If a slower moving vehicle is ahead,
Distronic will reduce your vehicle
speed to the extent permitted by re-
duced throttle and up to 20% brak-
ing power to maintain the preset
minimum following distance.
DTR
(->Distronic*)
374 Index
Resetting stored speed 202
Sensor cover 271
Setting a higher speed 201
Setting a slower speed 202
Setting following distance 203
Setting the current speed 201
Warning and indicator lamps 198
Door control panel 28
Door entry lamps 110
Door handle 28
Door unlock
With Tele Aid* 234
Doors
Message in display 292
Opening from inside vehicle 92
Opening from outside 85, 89
Downhill driving
Cruise control 194
Downshifting 142
Steering wheel gearshift control 148
Drinking and driving 241Driving
General instructions 40, 241
Hydroplaning 245
In winter 246
Problems 49
Safety systems 74
Through standing water 247
Traveling abroad 247
With Distronic* 205
Driving instructions 241
Driving off 243
Driving safety systems
ABS 74
BAS 76
ESP 76
Driving systems 193
Cruise control 193
Distronic* 196
Driving safety systems 74
DTR see Distronic* 362E
Easy-entry/exit feature 97
Activating 133
Interrupting movement 134
Electrical fuses 337
Electrical system
Technical data 348
Electronic Stability Program see ESP 23,
76
Electronic stability program see ESP 363
Emergency call
Telephone 185
Emergency call system* 227
Emergency calls
Initiating an emergency call 230
With Tele Aid* 228
Emergency operation (Limp Home Mode)
146
Emergency operations
Closing sliding/pop-up roof 314
Locking the vehicle 311
Opening sliding/pop-up roof 314
Remote door unlock 234
Unlocking the trunk lid 311
Unlocking the vehicle 310
376 IndexFront lamps
Messages in display 296–299
Replacing bulbs 317, 318
Switching on 105
Front seat head restraints
Installing 98
Power seat 98
Removing 98
Front seats
Heater* 101
FSS (Flexible Service System) 266, 363
Fuel 251
Additives 354
Fuel reserve warning lamp 280
Gasoline additives 354
Premium unleaded gasoline 251, 352,
354
Requirements 354
Reserve warning 23
Technical data 351
Fuel additives 354
Fuel consumption statistics
After start 136
Since last reset 137Fuel filler flap 251
Locking 251
Opening 313
Unlocking 251
Fuel requirements 354
Fuel reserve tank
Message in display 296
Fuel tank
Capacity 352
Filler flap 251
Fuels, coolants, lubricants etc.
Capacities 351
Functions (control system) 115, 118
Resetting 124
Fuse box 337
Fuse chart 337
Fuse extractor 338
Fuses 337
Auxiliary fuse box in trunk 338
Fuse box in engine compartment 337
Fuse box in passenger compartment
337
Fuse chart 337
Fuse extractor 338
Spare fuses 338G
Garage door opener 27, 235
Erasing in remote control 238
Integrated remote control 236
Rolling code programming 237
Gasoline see Fuel 251
Gasoline additives 354
Gear range 363
Automatic transmission 143
Limiting 143
Shifting into optimal 142
Gear range limit
Canceling 142
Gear selector lever
Cleaning 273
Position 144
Global
Locking 85
Locking with KEYLESS-GO* 90
Unlocking 85
Unlocking with KEYLESS-GO* 89
Global Positioning System (GPS) 363
Glove box 21, 219
Closing 219
Opening 219
Good visibility 149
384 IndexRear fog lamp 317
Bulb 317
Switching on 107
Rear lamp bulbs
Replacing 322
Rear lamps see Tail lamps
Rear passenger compartment
Adjustable air vents 164
Rear seat head restraints
Folding back with release button 99
Folding back with switch 98
Installing 99
Placing upright 99
Rear seats 98
Removing 99
Rear seats
Rear seat head restraints 98
Rear view mirror automatic antiglare 149
Rear view mirrors see Mirrors
Rear window
Blocking operation 72
Rear window defroster 162
Activating 162
Deactivating 162
Rear window sunshade* 153Reconnecting
Vehicle battery 331
Refrigerant
Air conditioning 353
Regular checks 252
Reinstalling vehicle battery 330
Remote controls
Integrated 236
SmartKey 84
SmartKey with KEYLESS-GO* 88
Remote door unlock
With Tele Aid* 234
Remote Vehicle Diagnostics 365
Removing
Ski sack 215
Vehicle battery 330
Wheel 326
Wiper blades 323Replacing
Backup lamp bulbs 322
Brake lamp bulbs 322
Bulbs 316
Front lamp bulbs 318
Front turn signal bulbs 319
Fuses 338
High beam bulbs 319
License plate lamp bulbs 322
Low beam bulbs 319
Parking lamp bulbs 319, 321
Rear fog lamp bulbs 322
Rear lamp bulbs 317, 322
Rear turn signal bulbs 322
Side marker lamp bulbs 321
Standing lamp bulbs 319, 321
Wiper blades 323
Reporting
Safety defects 18
Reset knob in the instrument cluster 124