2003 MERCEDES-BENZ CLK500 COUPE steering

227 Controls in detail
Useful features
Tele Aid The Tele Aid system
(Telematic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response:


automatic and manual emergency


roadside assistance and


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button
æ
and to lower,
press button
ç
.

To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning key
in starter switch to position2 or press-
ing KEYLESS-GO* start/stop button (if
so equipped) twice to position2
(page 33). The message
Tele Aid
not activated
will be shown in the
multifunction display for approx.
10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button
•

and the Information button
¡
are
located below the center armrest cov-
er.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals is unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.

232 Controls in detailUseful features
Information button
¡
Located below the center armrest cover is
the Information button
¡
.

Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Info – Connecting call
will
appear in the multifunction display.
When the connection is established, the
message
Info – Call connected
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
Tele Aid – Info call active

appears in the multifunction display. Infor-mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). If the indicator lamp in the Roadside
Assistance button
•
is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Roadside Assistance –
Call failed
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position2 (together
with the SOS button and the Roadside
Assistance button
•
).
See System self-check (page 228)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to

233 Controls in detail
Useful features
Upgrade signals
The Tele Aid system processes calls using
the following priority.

Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND* system operation will
resume. the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Info – Call failed
appears in the
multifunction display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.

241 Operation
Driving instructions
Driving instructions
Drive sensibly – save fuel
Fuel consumption, to a great extent, de-
pends on driving habits and operating con-
ditions.
To save fuel you should:

Keep tires at the recommended infla-
tion pressures.


Remove unnecessary loads.


Remove roof rack when not in use.


Allow engine to warm up under low
load use.


Avoid frequent acceleration and decel-
eration.


Have all maintenance work performed
at regular intervals by an authorized
Mercedes-Benz Center.
Fuel consumption is also increased by driv-
ing in cold weather, in stop-and-go traffic,
on short trips and in hilly country.
Drinking and driving
PedalsPower assistance
Warning!
G
Drinking and driving and/or taking drugs
and driving are very dangerous combina-
tions. Even a small amount of alcohol or
drugs can affect your reflexes, perceptions
and judgement.
The possibility of a serious or even fatal ac-
cident is sharply increased when you drink
or take drugs and drive.
Please don’t drink or take drugs and drive or
allow anyone to drive after drinking or taking
drugs.
Warning!
G
Keep driver’s foot area clear at all times. Ob-
jects stored in this area may impair pedal
movement.Warning!
G
With the engine off, there is no power assis-
tance for the steering systems. In this case,
it is important to keep in mind that a consid-
erably higher degree of effort is necessary to
steer the vehicle.

246 OperationDriving instructionsAn electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).
CLK 500/
CLK320withSportPackage*
Your vehicle is factory equipped with
“W”-rated tires, which have a speed rating
of 168 mph (270 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
155 mph (250 km/h).
CLK 55 AMG
Your vehicle is factory equipped with
“Y”-rated tires, which have a speed rating
of 188 mph (300 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
155 mph (250 km/h).
Information on tire speed rating for winter
tires, see “Winter tires” (
page 264).
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move selector lever to position N. Try to
keep the vehicle under control by correc-
tive steering action.Road salts and chemicals can adversely af-
fect braking efficiency. Increased pedal
force may become necessary to produce
the normal braking effect.
We therefore recommend depressing the
brake pedal periodically when traveling at
length on salt-strewn roads.
This can bring road salt impaired braking
efficiency back to normal. Be very careful
that you carry out these braking maneu-
vers without endangering any other road
users.
If the vehicle is parked after being driven
on salt-treated roads, the braking efficien-
cy should be tested as soon as possible af-
ter driving is resumed while observing the
safety rules in the previous paragraph.
iInformation on driving with snow
chains (
page 265).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.

255 Operation
Engine compartment
You can check the engine oil level on the
multifunction display.
Turn the key in the starter switch to
position2.
The standard display (
page 114) should
appear in the multifunction display.

Press button
k
or
j
on the
steering wheel until the following mes-
sage is seen in the multifunction dis-
play:
Engine oil level Measuring now!
Measurement correct only if veh.
level
One of the following messages will sub-
sequently appear in the indicator:

Engine oil level ok


Add 1.0 qt. to reach max. oil
level!(Canada:
1.0 liter
)


Add 1.5 qts. to reach max. oil
level!(Canada:
1.5 liters
)


Add 2.0 qts. to reach max. oil
level!(Canada:
2.0 liters
)

If necessary, add engine oil.Adding engine oil
1Filler neck

Unscrew the cap from filler neck 1. Be
careful not to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.

256 OperationEngine compartment
Screw the cap back on the filler neck.
Other display messages
If there is excessive engine oil with the en-
gine at normal operating temperature, the
following message will appear:
Engine oil level Reduce oil level!
Have excess oil siphoned.
If the key is not turned to position 2 in the
starter switch:
Turn on ignition to see engine oil
level!
Switch on the ignition.If you see the message:
Observe waiting time
Wait five minutes before repeating
check procedure.
If you see the message:
Engine oil level Not when engine on! 
Turn off the engine. If engine is at nor-
mal operating temperature, wait five
minutes before checking oil. If the en-
gine is not yet at normal operating tem-
perature, you must wait 30 minutes
before checking oil.
See “Practical hints” (
page 294) if the
engine oil level indicator lights up in the
display while the engine is running.More information on engine oil can be
found in the “Technical data”
(
page 353).
Transmission fluid level
The transmission fluid level does not need
to be checked. If you notice transmission
fluid loss or gear shifting malfunctions,
have an authorized Mercedes-Benz Center
check the automatic transmission.Coolant
The engine coolant is a mixture of water
and anticorrosion/antifreeze. To check
the coolant level, the vehicle must be
parked on level ground and the engine
must be cool.
The coolant expansion tank is located on
the passenger side of the engine compart-
ment.
!Excessive oil must be siphoned or
drained off. It could cause damage to
the engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.
iIf you want to interrupt the checking
procedure, press the
k
or
j
but-
ton on the multifunction steering
wheel.

267 Operation
Maintenance
Calling up the service indicator
Switch ignition on.
The standard display of the control sys-
tem appears (
page 114).

Press button
k
or
j
on the mul-
tifunction steering wheel until FSS indi-
cator with the service symbol
9
or
´
and the service deadline appears
in the multifunction display.
Resetting the service indicator
In the event that the service on your vehi-
cle is not carried out by an authorized
Mercedes-Benz Center, you can reset the
service indicator yourself.
Switch ignition on.
The standard display of the control sys-
tem appears (
page 114).

Press button
k
or
j
on the mul-
tifunction steering wheel until the FSS
indicator with the service symbol
9

or
´
and the service deadline ap-
pears in the multifunction display.

Press the reset knob to the left in the
instrument cluster for about four sec-
onds.
This message appears in the multifunc-
tion display:Do you want to reset service inter-
val?
To confirm press button

To confirm, hold down the reset knob
until you hear a signal.
The service indicator now displays the
reset interval.
iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the service indica-
tor. To arrive at the true service dead-
line, you will need to subtract these
days from the days shown in the ser-
vice indicator.
Do not confuse the service indicator
with the engine oil level indicator
:
.
iIf the service indicator was inadvertent-
ly reset, have a Mercedes-Benz Center
correct it.
Only reset if the proper service has
been performed. Resetting the system
without performing the proper service
as called for by the FSS will cause the
FSS to incorrectly determine the next
service interval which will result in en-
gine damage not covered by the
Mercedes-Benz Limited Warranty.