190 Controls in detailSliding/pop-up roof*
Sliding/pop-up roof*Opening and closing the sliding/pop-up roof
1Slide roof open
2Slide roof closed
3Raise roof at rear
4Lower roof at rear
With the roof closed or tilted open, a
screen can be slid into the roof opening to
guard against sun rays. When sliding the
roof open, the screen will also retract.Opening and closing the sliding/pop-up
roof
Turn the key in the starter switch to
position1 or2 or press the KEY-
LESS-GO* start/stop button.
To open, close, raise or lower the slid-
ing/pop-up roof, move the switch to re-
sistance point in the required direction.
Release the switch when the roof has
reached the required position.
Opening and closing the sliding/pop-up
roof automatically
Move the switch past resistance point
in the direction required and release.
The sliding/pop-up roof opens or clos-
es completely.
Warning!
G
When closing the sliding/pop-up roof, make
s ure th at th ere is no da nge r o f a ny o ne bei ng
harmed by the closing procedure.
The closing procedure of the sliding/pop-up
roof can be immediately reversed by either
moving the switch in any direction, or press-
ing button
Œ
on the key and holding it.
When leaving the vehicle, always remove the
key from starter switch, take the SmartKey
with KEYLESS-GO* (if so equipped) with
you, and lock your vehicle. Do not leave chil-
dren unattended in the vehicle, or with ac-
cess to an unlocked vehicle. Unsupervised
use of vehicle equipment may cause an ac-
cident and/or serious personal injury.
227 Controls in detail
Useful features
Tele Aid The Tele Aid system
(Telematic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button
æ
and to lower,
press button
ç
.
To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning key
in starter switch to position2 or press-
ing KEYLESS-GO* start/stop button (if
so equipped) twice to position2
(page 33). The message
Tele Aid
not activated
will be shown in the
multifunction display for approx.
10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button
•
and the Information button
¡
are
located below the center armrest cov-
er.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals is unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
233 Controls in detail
Useful features
Upgrade signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND* system operation will
resume. the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Info – Call failed
appears in the
multifunction display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.
244 OperationDriving instructions
Tires
Tread wear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and be-
come visible at a tread depth of approxi-
mately
1⁄16 in (1.5 mm), at which point the
tire is considered worn and should be re-
placed.The tread wear indicator appears as a solid
band across the tread.
Specified tire pressures must be main-
tained. This applies particularly if the tires
are subjected to extreme operating condi-
tions (e.g. high speeds, heavy loads, high
ambient temperatures).
Warning!
G
To reduce the risk of personal injury as a re-
sult of inadvertent vehicle movement, be-
fore turning off the engine and leaving the
vehicle always:
Keep right foot firmly on brake pedal.
Firmly depress parking brake pedal.
Move the selector lever to positionP.
Slowly release brake pedal.
When parked on an incline, turn front
wheels towards the road curb.
Turn the key to starter switch position0
and remove, or press KEYLESS-GO*
start/stop button (vehicles with
KEYLESS-GO*).
Take the key or the SmartKey with
KEYLESS-GO* (if so equipped) with you
and lock vehicle when leaving.
Warning!
G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
ti o n t o an a re a wh ic h i s a s a fe dis ta n c e f ro m
the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have it towed to the nearest
Mercedes-Benz Center or tire dealer for re-
pairs.
Warning!
G
Do not allow your tires to wear down too far.
As tread depth approaches
1⁄16 in (1.5 mm),
the adhesion properties on a wet road are
sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
283 Practical hints
What to do if …?
Messages in the display
The control system shows warning and
malfunction messages in the multifunction
display.
Certain warning and malfunction messag-
es are accompanied by an audible signal.
Address these messages accordingly and
follow the additional instructions given in
this Operator’s Manual.
Selecting the malfunction memory menu in
the control system (
page 122) displays
both cleared and uncleared messages.
High-priority messages appear in the mul-
tifunction display in red color.
Certain messages of high priority cannot
be cleared from the multifunction display
using the reset knob (page 111).
Other high priority messages and messag-
es of less immediate priority (regular dis-
play colors) can be cleared from the
multifunction display using the reset knob
and are then stored in the malfunction
message memory (
page 122).On the pages that follow, you will find a
compilation of all the messages that may
appear in the display. High priority mes-
sages appear on a red background.
Warning!
G
All categories of messages contain impor-
tant information which should be taken note
of and, where a malfunction is indicated, ad-
dressed as soon as possible at an autho-
rized Mercedes-Benz Center.
Failure to repair the condition noted may
cause damage not covered by the
Mercedes-Benz Limited Warranty, or result
in property damage or personal injury.Warning!
G
No messages will be displayed if either the
instrument cluster or the multifunction dis-
play is inoperative.
Contact your nearest authorized
Mercedes-Benz Center.
iTurning the key in starter switch to
position2, or pressing the KEY-
LESS-GO* start/stop button (if so
equipped) twice to position2 causes
all lamps as well as the multifunction
display to come on. Ensure that they
are all in working order before starting
your journey.
292 Practical hintsWhat to do if …?Display
Possible cause
Suggested solution
Distronic
External interference
Reactivate!
Distronic* is switched off and is tempo-
rarily unavailable.
Try activating Distronic* again later.
Unavailable!
see oper. manual
Distronic* is switched off because the
Distronic* cover in the radiator grille is
dirty.
Clean the Distronic* cover in the radi-
ator grille (
page 271).
Restart the vehicle.
Visit workshop!
Distronic* is malfunctioning or the display
is malfunctioning.
Visit an authorized Mercedes-Benz
Center as soon as possible.
P
Selector lever
in park position
You have turned off the engine with the
KEYLESS-GO* start/stop button and
opened the driver’s door.
Place the selector lever in positionP.
J
Doors open!
You are attempting to drive with one or
more doors open.
Close the doors.
?
Visit workshop!
There may be a malfunction in the
fuel injection system
ignition system
exhaust system
fuel system
Have the measuring system checked
by an authorized Mercedes-Benz Cen-
ter.
310 Practical hintsUnlocking/locking in an emergency
Unlocking/locking in an emergencyUnlocking the vehicle
Unlocking the driver’s door
If you are unable to unlock the driver’s
door using the SmartKey, open the door
using the mechanical key.
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in direction of ar-
row and slide the mechanical key out of
the housing.3Unlocking
4Locking
Unlock the door with the mechanical
key. To do so, push the mechanical key
in the lock until it stops and turn it to
the left.
iUnlocking your vehicle with the me-
chanical key will trigger the anti-theft
alarm system. To cancel the alarm, do
one of the following:
Press button
Œ
or
‹
on the
SmartKey.
Insert the key in the starter switch.
Press the KEYLESS-GO* start/stop
button (
page 33).
311 Practical hints
Unlocking/locking in an emergency
Unlocking the trunk
If you are unable to unlock the trunk with
the SmartKey, open the trunk with the me-
chanical key as follows:Trunk lid lock1Locking
2Unlocking
Insert the mechanical key into the
trunk lid lock.
Perform the following two steps simul-
taneously:
Turn the key counterclockwise to
position2.
Pull the trunk lid handle and lift lid.
Locking the vehicle
If you are unable to lock the vehicle with
the SmartKey, lock it with the mechanical
key as follows:
Close the passenger door and the trunk
lid.
Press the central locking switch in the
cockpit (
page 96).
Check to see whether the locking knob
on the passenger door is still visible. If
necessary push it down manually.
Lock the driver’s door with the me-
chanical key.
Lock the trunk lid if necessary with the
mechanical key (
page 94).
!When opening the trunk completely, al-
ways make sure that there is sufficient
overhead clearance.iUnlocking your vehicle with the me-
chanical key will trigger the anti-theft
alarm system. To cancel the alarm, do
one of the following:
Press button
Œ
or
‹
on the
SmartKey.
Insert the key in the starter switch.
Press the KEYLESS-GO* start/stop
button (
page 33).