215 Controls in detail
Loading
Close ski sack compartment cover.Removal of ski sack
For removal of the ski sack we recommend
that you contact an authorized
Mercedes-Benz Center.
Split rear bench seat
To expand the trunk, you can fold down the
left and right rear seat backrests.
The two sections can be folded down sep-
arately to enlarge the trunk.
Warning!
G
Never drive vehicle with trunk open while
the ski sack is removed. Deadly carbon
monoxide (CO) gases may enter vehicle in-
terior, resulting in unconsciousness and
death.iTo prevent unauthorized persons from
access to the trunk, always close the
cover.
Warning!
G
When expanding the luggage compartment,
always fold the seat cushions fully forward.
Unless you are transporting cargo, the back-
rests must remain properly locked in the up-
right position.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
Always use the cargo tie down rings
(page 218).
227 Controls in detail
Useful features
Tele Aid The Tele Aid system
(Telematic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button
æ
and to lower,
press button
ç
.
To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning key
in starter switch to position2 or press-
ing KEYLESS-GO* start/stop button (if
so equipped) twice to position2
(page 33). The message
Tele Aid
not activated
will be shown in the
multifunction display for approx.
10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button
•
and the Information button
¡
are
located below the center armrest cov-
er.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals is unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
234 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Emergency call –
Call connected appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your Acquaintance Call.T h e R e s p o n s e C e n t e r w i l l t h e n u nl o c k y o u r
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the CO-
MAND* display to indicate that a
Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Emergency call –
Call connected
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.
244 OperationDriving instructions
Tires
Tread wear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and be-
come visible at a tread depth of approxi-
mately
1⁄16 in (1.5 mm), at which point the
tire is considered worn and should be re-
placed.The tread wear indicator appears as a solid
band across the tread.
Specified tire pressures must be main-
tained. This applies particularly if the tires
are subjected to extreme operating condi-
tions (e.g. high speeds, heavy loads, high
ambient temperatures).
Warning!
G
To reduce the risk of personal injury as a re-
sult of inadvertent vehicle movement, be-
fore turning off the engine and leaving the
vehicle always:
Keep right foot firmly on brake pedal.
Firmly depress parking brake pedal.
Move the selector lever to positionP.
Slowly release brake pedal.
When parked on an incline, turn front
wheels towards the road curb.
Turn the key to starter switch position0
and remove, or press KEYLESS-GO*
start/stop button (vehicles with
KEYLESS-GO*).
Take the key or the SmartKey with
KEYLESS-GO* (if so equipped) with you
and lock vehicle when leaving.
Warning!
G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
ti o n t o an a re a wh ic h i s a s a fe dis ta n c e f ro m
the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have it towed to the nearest
Mercedes-Benz Center or tire dealer for re-
pairs.
Warning!
G
Do not allow your tires to wear down too far.
As tread depth approaches
1⁄16 in (1.5 mm),
the adhesion properties on a wet road are
sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
265 Operation
Winter driving
Block heater*
(Canada only)
The engine is equipped with a block heat-
er.
The electrical cable may be installed at
your authorized Mercedes-Benz Center.
Snow chains
Snow chains should only be driven on
snow-covered roads at speeds not to ex-
ceed 30 mph (50 km/h). Remove chains
as soon as possible when driving on roads
without snow.Please observe the following guidelines
when using snow chains:
Using snow chains is not permissible
with all wheel/tire combinations.
Chains should only be used on the rear
wheels. Follow the manufacturer's
mounting instructions.
Only use snow chains that are ap-
proved by Mercedes-Benz. Your autho-
rized Mercedes-Benz Center will be
glad to advise you on this subject.
iWhen driving with snow chains, you
may wish to deactivate the ESP
(page 78) before setting the vehicle
in motion. This will improve the vehi-
cle‘s traction.
269 Operation
Vehicle care
the car-care products recommended here.
In such cases it is best to seek aid at your
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care prod-
ucts.
Additional information can be found in the
“Vehicle Care Guide“ booklet.Power washer
When using a power washer for cleaning
the vehicle, always observe the manufac-
turer’s operating instructions.Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with KEY-
LESS-GO* is in close proximity, i.e.
within approx. 3 ft. (approx. 1 m), the
vehicle could be inadvertently locked
or unlocked. !Never use a round nozzle to power
wash tires. The intense jet of water can
result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.
277 Practical hints
What to do if …?
Problem
Possible cause
Suggested solution
-
The yellow ABS malfunction indi-
cator lamp comes on while driv-
ing.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP are also
switched off (see messages in display).
The brake system is still functioning normally
but without the ABS available.
Continue driving with added caution.
Wheels will lock during hard braking,
reducing steering capability.
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of an accident.
The charging voltage has fallen below
10 volts and the ABS has switched off.
When the voltage is above this value
again, the ABS is operational again.
If necessary, have the generator and
battery checked.
l
The red DTR indicator lamp lights
up while driving.
You are too close to the vehicle in front of you
to maintain selected speed.
Apply the brakes immediately to in-
crease the following distance.
l
The red DTR indicator lamp
comes on while driving and you
hear a warning sound.
You are gaining too rapidly on the vehicle
ahead of you.
The distance warning system has recog-
nized a stationary obstacle on your prob-
able line of travel.
Apply the brakes immediately.
Carefully observe the traffic situation.
You may need to brake or maneuver
to avoid hitting an obstacle.
284 Practical hintsWhat to do if …?Display
Possible cause
Suggested solution
ABS
Defective!
Visit workshop!
The ABS has detected a malfunction and
has switched off. The ESP and the BAS are
also deactivated.
The brake system is still functioning nor-
mally but without the ABS available.
Continue driving with added caution.
Wheels will lock during hard braking,
reducing steering capability.
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of accident.
Display defective!
Visit workshop!
ABS or the ABS display is malfunctioning.
Continue driving with added caution.
Wheels will lock during hard braking,
reducing steering capability.
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of accident.