188 Controls in detailDriving systemsActivating
Press switch1.
Indicator lamp on the switch lights up.
A loudspeaker symbol appears in the
multifunction display (
page 183).
Deactivating
Press switch1.
Indicator lamp on the switch goes out.
No loudspeaker symbol appears in the
multifunction display.Driving with Distronic
This section describes a number of driving
situations where special precaution is re-
quired on the part of the driver. Be pre-
pared to brake in such situations. This will
deactivate the Distronic system.iComplex driving situations are not al-
ways fully recognized by Distronic. This
could result in wrong or missing dis-
tance warnings.
Warning!
G
Distronic works to maintain the speed se-
lected by the driver unless a moving obsta-
cle proceeding directly ahead of it in the
same travel direction is detected (e.g. fol-
lowing another vehicle ahead of you at a dis-
tance set by Distronic). This means that:
Your vehicle can pass another vehicle
after you change lanes.
While in a sharp turn or if the vehicle in
front is in a sharp turn, Distronic could
lose sight of a vehicle traveling in front
of it, then your vehicle could accelerate
to the previously selected speed.
Distronic regulates only the distance be-
tween your vehicle and those directly ahead
of it, but does not register stationary objects
in the road, e.g.:
a stopped vehicle in a traffic jam
a disabled vehicle
an oncoming vehicle
The driver must always be on the alert, ob-
serve all traffic and intercede as required by
steering or braking the vehicle.
Warning!
G
Distronic should not be used in snowy or icy
road conditions.
189 Controls in detail
Driving systems
The most likely cause for a malfunctioning
system is a dirty sensor (located behind
the hood grill), especially at times of snow
and ice or heavy rain. In such a case, Dis-
tronic will switch off, and the message DISTRONIC - CLEAN SENSOR! SEE OPERA-
TOR'S MAN.
appears in the multifunction
display.
For cleaning and care of the Distronic sen-
sor, see “Cleaning the Distronic system
sensor” (
page 259).Turns and bends
In turns or bends, Distronic may not detect
a moving vehicle in front, or it may detect
one too soon. This may cause your vehicle
to brake late or unexpectedly.Offset driving
A vehicle traveling in your lane but offset
from your direct line of travel may not be
detected by Distronic. There will be insuffi-
cient distance to the vehicle ahead.
iIf the message
DISTRONIC - CLEAN
SENSOR! SEE OPER. MANUAL
disappears
during driving and the last speed stored
flashes for approximately five seconds,
the dirt (e.g. slush) has dissolved;
Distronic is again operational.
192 Controls in detailDriving systemsThe following vehicle level settings can be
selected when the vehicle is stationary:
The switch and the indicator lamps are lo-
cated in the upper part of the center con-
sole.
1Indicator lamps
2Vehicle level control switch
Briefly press switch2 to change from
one level setting to the next. When ve-
hicle is at raised level 2, pressing the
switch will return the vehicle to normal
level.
The message:ACTIVE BODY CONTROL
VEHICLE RISING!appears in the multifunction display.
The display switches off when the vehi-
cle is raised.
Vehicle level when
stationary
Use for
Ride height increase
over normal
Automatic lowering
Indicator lamps
(page 192)
Normal level
Normal operation
None
Max. approx. 0.4 in (11 mm)
Both lamps off
Raised level 1
Driving with snow
chains (
page 253)
Max. 0.55 in (14 mm)
1
Max. approx. 0.55 in (14 mm)
One lamp on
Raised level 2
Very rough road surface
conditions
Max. 0.95 in (24 mm)
1
Max. approx. 0.95 in (24 mm)
Both lamps on
1Dependent on load
210 Controls in detailUseful featuresThe Tele Aid system
(Telematic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three types
of response:
Automatic and manual emergency
Roadside Assistance and
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted using the volume control on
the multifunction steering wheel. To raise,
press button
æ
and to lower, press
button
ç
.
To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
( U S A o n l y ) , y o u w i l l h a v e a c c e s s t o a c c o u n t
information, remote door unlock, profile
and more.System self-check
Initially, after turning the key in starter
switch to position2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button
•
and the Information
button
¡
stay on longer than
10 seconds or do not come on). The mes-
sage
TELE AID – VISIT WORKSHOP!
ap-
pears for approx. 10 seconds in the
multifunction display.
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button
•
and the Information button
¡
are
located below the center armrest cov-
er.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
211 Controls in detail
Useful features
Emergency calls
An emergency call is initiated automatical-
ly:
following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy
if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 76) and tow-away alarm
(
page 78)
An emergency call can also be initiated
manually by opening the cover next to the
inside rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
EMERGENCY CALL –
CONNECTING CALL
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
EMERGENCY CALL –
CALL CONNECTED
appears in the multifunc-tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message
TELE AID – CALL CONNECTED
appears in
the multifunction display. The Response
Center will attempt to determine more pre-
cisely the nature of the accident provided
they can speak to an occupant of the vehi-
cle.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button do not come on dur-
ing the system self-check or if any of these
indicators remain illuminated constantly in
red and/or the message
TELE AID -
VISIT WORKSHOP!
is displayed in the multi-
function display after the system self-check,
a malfunction in the system has been de-
tected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
212 Controls in detailUseful featuresThe Tele Aid system is available if:
It has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
The relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
terInitiating an emergency call manually
1SOS button
Briefly press on the cover of the emer-
gency call button with the
inscriptionSOS above the inside rear
view mirror.
The cover will open.
Press SOS button1 briefly.
The indicator lamp in SOS button1 will
flash until the emergency call is con-
cluded.
Wait for a voice connection to the Re-
sponse Center.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approx. 10 seconds.
Should this occur, assistance must be sum-
moned by other means.
213 Controls in detail
Useful features
Close cover1 after the emergency call
is concluded.Roadside Assistance button
•
Located below the center armrest cover is
the Roadside Assistance button
•
.
Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL CONNECTED
appears in the multifunction display.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and / or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and real
time vehicle data.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
214 Controls in detailUseful features
Information button
¡
Located below the center armrest cover is
the Information button
¡
.
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button
¡
).
See system self-check (
page 210)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position2 (together
with the SOS button and the Roadside
Assistance button
•
).