Page 200 of 376
200 Controls in detailLoadingFolding the backrest forward
The release handle1 is located in the
trunk.
Pull release handle1.
Retract head restraints fully and fold
rearward (
page 36).
Pull release handle2 on the left or
right* backrest as required.
Fold seat cushion3 forward.
Fold backrest4 forward.Setting up rear seat bench
Fold the backrest4 rearward until it
engages.
Fold the seat cushions3 rearward until
they lock into position.
Page 201 of 376
201 Controls in detail
Loading
If the backrest is not locked into position,
a red indicator5 will be visible.
Check for secure locking by pushing
and pulling on the backrest.
Warning!
G
If a red indicator is visible with the backrest
up, then the backrest is not properly locked
into position.
Always lock backrest in its upright position
when rear seat bench is occupied, cargo is
being carried in the trunk, or the extended
cargo compartment is not in use. Check for
secure locking by pushing and pulling on the
backrest.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when transporting cargo.
iTo prevent unauthorized persons from
access to the trunk, always lock back-
rest in its upright position.
Page 203 of 376

203 Controls in detail
Useful features
Useful features
Interior storage spaces Glove box
1Glove box lid release
2Glove box
Opening the glove box
Pull lid release1.
The glove box lid opens downward.
Closing the glove box
Push lid up to close.Locking the glove box
Insert mechanical key (
page 285)
into the glove box lock and turn it to
position2.
Unlocking the glove box
Turn mechanical key (
page 285) in
the glove box lock to position1.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when stowing objects in the vehicle. Put lug-
g a g e o r c a r g o i n t h e t r u n k i f p o s s i b l e . D o n o t
pile luggage or cargo higher than the seat
backs. Do not place anything on the shelf
below the rear window.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
iPrior to closing the glove box, close the
compartment for glasses first.
Page 206 of 376

206 Controls in detailUseful featuresArmrest storage spaces
Opening compartment in armrest
Lift armrest by handle1.
Opening compartment under armrest
Lift armrest by handle2.
Closing
Lower armrest until it engages in lock.Changing inclination of armrest
Pull up on armrest.
Lowering armrest
Pull handle2 to lower armrest.Parcel net in front passenger footwell
A small convenience parcel net is located
in the front passenger footwell. It is for
small and light items, such as road maps,
mail, etc.iThe storage compartment can be heat-
ed or cooled.
The compartment can get very warm
due to its confined space. When storing
heat sensitive objects in the compart-
ment, close the air vent (
page 155)
while heating the passenger compart-
ment.
!Do not obstruct the air vent in the
storage compartment.
Warning!
G
Do not place heavy or fragile objects, or ob-
jects having sharp edges, in the parcel net.
In an accident, during hard braking or sud-
den maneuvers, they could be thrown
around inside the vehicle, and cause injury
to vehicle occupants.
Page 208 of 376

208 Controls in detailUseful featuresCigarette lighter
The cigarette lighter is located in the cen-
ter console compartment in front of the
armrest (
page 25).
1Cigarette lighter
2Cover
Turn key in the starter switch to
position1 or2.
Slide cover2 rearward.
Push in cigarette lighter1.
The lighter will pop out automatically
when hot.
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on the installation of an approved
external antenna. Refer to the radio trans-
mitter operation instructions regarding use
of an external antenna.
Warning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
When leaving the vehicle, always remove the
key from the starter switch, and lock your
vehicle. Do not leave children unattended in
the vehicle, or with access to an unlocked
vehicle. Unsupervised use of vehicle equip-
ment may cause an accident and/or serious
personal injury.iThe lighter socket can be used to ac-
commodate electrical accessories up
to a maximum 85 W.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and personal
injury.
Page 210 of 376

210 Controls in detailUseful featuresThe Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button
æ
and to lower,
press button
ç
.
To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
( U S A o n l y ) , y o u w i l l h a v e a c c e s s t o a c c o u n t
information, remote door unlock and
more.System self-check
Initially, after turning the key in starter
switch to position2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button
•
and the Information
button
¡
stay on longer than ten sec-
onds or do not come on). The message
TELE AID – VISIT WORKSHOP!
appears for
approx. ten seconds in the multifunction
display.
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button
•
and the Information button
¡
are
located below the center armrest
cover.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Page 216 of 376

216 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your Acquaintance Call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the CO-
MAND* display to indicate that a
Tele Aid call is in progress.
Page 217 of 376

217 Controls in detail
Useful features
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
objects.
1Indicator lamp
2, 3, 4Signal transmitter key
5Hand-held remote control trans-
mitter
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must
wait 15 minutes before pulling the
trunk recessed handle again.