2003 MERCEDES-BENZ C320 WAGON door lock

188 Controls in detailSliding/pop-up roof*Stopping the sliding / pop-up roof
Move the switch in any direction.
If the movement of the sliding/pop-up
roof is blocked during the closing pro-
cedure, the roof will stop and reopen
slightly.
Opening and closing the sliding/pop-up
roof with the SmartKey
The power windows will also be opened or
closed when the sliding/pop-up roof is op-
erated with the key.

Aim transmitter eye at the front door
handle.
iYou can also open or close the slid-
ing/pop-up roof using the:

SmartKey (summer opening/con-
venience feature) (
page 188)


button
O
in the control panel of
the climate control (
page 145) or
automatic climate control
(
page 153)


button
e
in the control panel of
the automatic climate control
(
page 153)
!To avoid damaging the seals, do not
transport any objects with sharp edges
which can stick out of the slid-
ing/pop-up roof.
The sliding/pop-up roof can be opened
or closed manually should an electrical
malfunction occur (
page 290).
Warning!
G
Never operate the windows or slid-
ing/pop-up roof if there is the possibility of
anyone being harmed by the opening or
closing procedure.
In case the procedure causes potential dan-
ger, the procedure can be immediately halt-
ed by releasing the remote control button.
To reverse direction of movement,
pressŒ for opening or ‹ for closing.
S203 MY03_A.book Page 188 Tuesday, January 28, 2003 2:22 PM

210 Controls in detailUseful featuresTele Aid* The Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency


roadside assistance and


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button
æ
and to lower,
press button
ç
.

To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
( U S A o n l y ) , y o u w i l l h a v e a c c e s s t o a c c o u n t
information, remote door unlock, and
more.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning key
in starter switch to position2 and the
message
TELE AID – NOT ACTIVATED

will be shown in the multifunction dis-
play for approx. 10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button
•

and the Information button
¡
are
located below the center armrest cov-
er.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
S203 MY03_A.book Page 210 Tuesday, January 28, 2003 2:22 PM

217 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your Acquaintance Call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds be-
fore door unlock authorization was re-
ceived by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
S203 MY03_A.book Page 217 Tuesday, January 28, 2003 2:22 PM

285 Practical hints
Unlocking/locking in an emergency
Unlocking/locking in an emergency
Unlocking the vehicle
Unlocking the driver’s door
If you are unable to unlock the driver’s
door using the SmartKey, open the door
using the mechanical key.
1Mechanical key locking tab
2Mechanical key

Move locking tab1 in direction of ar-
row and slide the mechanical key out of
the housing.3Unlocking
4Locking

Unlock the door with the mechanical
key. To do so, push the mechanical key
in the lock until it stops and turn it to
the left3.
iUnlocking your vehicle with the me-
chanical key will trigger the anti-theft
alarm system. To cancel the alarm, do
one of the following:

Press button
Œ
or
‹
on the
SmartKey


Insert the key in the starter switch
S203 MY03_A.book Page 285 Tuesday, January 28, 2003 2:22 PM

286 Practical hintsUnlocking/locking in an emergencyUnlocking the tailgate
If you are unable to unlock the tailgate with
the key, you can use the emergency re-
lease on the inside of the tailgate to unlock
it.
1 Release lever
2Cover

Remove cover2 from the trim on the
tailgate.

Push release lever1 all the way to the
right.

Open the tailgate.
Locking the vehicle
If you are unable to lock the vehicle with
the SmartKey, lock it with the mechanical
key as follows:
Close the passenger doors and the tail-
gate.

Press the central locking switch in the
cockpit (
page 89).

Check to see whether the locking
knobs on the passenger doors are still
visible. If necessary push them down
manually.

Lock the driver’s door with the me-
chanical key.
!The tailgate swings open upwards. Al-
ways make sure that there is sufficient
overhead clearance.
S203 MY03_A.book Page 286 Tuesday, January 28, 2003 2:22 PM

312 Practical hintsTowing the vehicleWarning!
G
With the engine not running, there is no
power assistance for the braking and steer-
ing systems. In this case, it is important to
keep in mind that a considerably higher
degree of effort is necessary to brake and
steer the vehicle. Adapt your driving accord-
ingly.
!When towing the vehicle with all wheels
on the ground, please note the follow-
ing:
With the automatic central locking
activated and the key in starter switch
position2, the vehicle doors lock if the
left front wheel as well as the right rear
wheel are turning at vehicle speeds of
approx. 9 mph (15 km/h) or more.
Switch off the tow-away alarm
(page 80).
To prevent the vehicle doors from
locking, deactivate the automatic
central locking (
page 88).
Towing of the vehicle should only be
done using the properly installed
towing eye bolt. Never attach tow
cable, tow rope or tow rod to vehicle
chassis, frame or suspension parts.
iIf the battery is disconnected or
discharged

the key will not turn in the starter
switch. See notes on the battery
(page 305) or on jump starting
(page 308).


the selector lever will remain
locked in positionP. See notes on
manual unlocking of gear selector
lever (
page 289).
S203 MY03_A.book Page 312 Tuesday, January 28, 2003 2:22 PM

339 Technical terms
ABS
(Antilock Brake System)
Prevents the wheels from locking up
during braking so that the vehicle can
continue to be steered.
Alignment bolt
Metal pin with thread. The centering pin is
an aid used when changing a tire to align
the wheel with the wheel hub.
BabySmartTM airbag deactivation
system
This system detects if a special system
compatible child restraint seat is installed
on the front passenger seat. The system
will automatically deactivate the passen-
ger front airbag when such a seat is prop-
erly installed (indicator lamp 7 on the
center console lights up). See your autho-
rized Mercedes-Benz Center for availabili-
ty.BabySmartTM compatible child seats
Special restraint system for children. The
sensor system for the passenger seat pre-
vents deployment of the passenger side
airbag if a BabySmartTM compatible child
seat is installed.
BAS
(Brake Assist System)
System for potentially reducing braking
distances in emergency braking situa-
tions. The system is activated when it
senses an emergency based on how
fast the brake is applied.
Bi-xenon headlamps*
Headlamps which use an electric arc as
the light source and produce a more in-
tense light than filament headlamps. Bi-xe-
non headlamps produce low beam and
high beam.CAC
(Customer Assistance Center)
Mercedes-Benz customer service cen-
ter, which can help you with any ques-
tions about your vehicle and provide
assistance in the event of a break-
down.
CAN system
(Controller Area Network)
Data bus network serving to control ve-
hicle functions such as door locking or
windshield wiping depending on vehi-
cle settings and/or ambient condi-
tions.
Cockpit
All instruments, switches, buttons and in-
dicator/warning lamps in the passenger
compartment needed for vehicle operation
and monitoring.
S203 MY03_A.book Page 339 Tuesday, January 28, 2003 2:22 PM

341 Technical terms
Instrument cluster
The displays and indicator/warning lamps
in the driver’s field of vision, including the
tachometer, speedometer, engine temper-
ature display and fuel gauge.
Kickdown
Depressing the accelerator past the point
of resistance shifts the transmission down
to the lowest possible gear. This very
quickly accelerates the vehicle and should
not be used for normal acceleration needs.
Lock button
Button on the door which indicates wheth-
er the door is locked or unlocked. Pushing
the lock button down on an individual door
from inside will lock that door.
Memory function*
Used to store three individual seat, steer-
ing wheel and mirror positions for each
key.Menu
The control system displays are arranged
in menus. Each menu contains a number of
commands for particular systems. In the
Audio menu, for example, you will find the
commands SELECT RADIO STATION or OP-
ERATE CD PLAYER. Using commands you
can directly change the settings for your
vehicle.
MON
(Motor Octane Number)
The Motor Octane Number for gasoline
as determined by a standardized meth-
od. It is an indication of a gasoline's
ability to resist undesired detonation
(knocking). The average of both the
MON (Motor Octane Number) and
->RON (Research Octane Number) is
posted at the pump, also known as AN-
TI-KNOCK INDEX.Multifunction display
Display field in the instrument cluster used
to present information provided by the
control system.
Multifunction steering wheel
Steering wheel with buttons for operating
the control system.
Overspeed range
Engine speeds within the red marking of
the tachometer dial. Avoid this engine
speed range, as it may result in serious en-
gine damage that is not covered by the
Mercedes-Benz Limited Warranty.
Poly-V-belt drive
Drives engine-components (alternator,
AC compressor, etc.) from the engine.
S203 MY03_A.book Page 341 Tuesday, January 28, 2003 2:22 PM