2003 MERCEDES-BENZ C320 Getting started

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting Safety Defects ............... 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28
Getting started................................... 29
Unlocking ............................................. 30
Unlocking with SmartKey................ 30
Adjusting .............................................. 32
Seats .............................................. 32
Steering wheel ................................ 37
Mirrors ............................................ 39
Driving .................................................. 41
Fastening the seat belt ................... 41
Starting the engine ......................... 44
Switching on headlamps ................. 47
Turn signals and high beam ............ 47
Windshield wipers ........................... 48
Problems while driving .................... 49
Parking and locking .............................. 51
Parking brake ................................. 51
Switching off headlamps................. 52
Turning off engine ........................... 53

14 IntroductionWhere to find it
Where to find itThis Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. For you to
find information quickly each section has
its own reference color:At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
H e r e y o u w i l l f i n d d e s c r i p t i o n s o f t h e s a f e t y
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:

this Operator’s Manual


the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.

29 Getting started
Unlocking
Adjusting
Driving
Parking and locking

30 Getting startedUnlockingThe “Getting started” section provides an
overview of the vehicle’s most basic func-
tions. First-time Mercedes-Benz owners
should pay special attention to the infor-
mation given here.
If you are already familiar with the basic
functions described here, the “Controls in
detail” section will help you with further in-
formation. The corresponding page refer-
ences are at the end of each segment.
UnlockingUnlocking with SmartKeySmartKey with remote control 1‹
Lock button
2
Š
Opening button for trunk
3
Œ
Unlock button for doors
4
Â
Panic button* (
page 72)

Press unlock button
Œ
on the key.
All turn signal lamps blink once. The
locking knobs in the doors move up.

Get in the vehicle and insert the key in
the starter switch.
More information can be found in the
“Controls in detail” section (
page 84).
iCanada only:
Only vehicles equipped with an
anti-theft alarm system* have
SmartKeys with integrated panic
button*4.

31 Getting started
Unlocking
Starter switch positionsStarter switch0For removing key
The steering is locked when the key is
removed from the starter switch. If
necessary, move steering wheel slight-
ly to allow the locking mechanism to
engage.
1Power supply to some electrical
consumers, such as seat adjustment
2Ignition (power supply for all electrical
consumers) and driving position
3Starting position
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch and lock
the vehicle. Do not leave children unattend-
ed in the vehicle, or with access to an un-
locked vehicle. Unsupervised use of vehicle
equipment may cause an accident and/or
serious personal injury.iVehicles with automatic transmission:
The SmartKey can only be removed
from the starter switch with the gear
selector lever in positionP.
!If the key is left in starter switch
position0 for an extended period of
time, it can no longer be turned in the
starter switch.

Remove the key from the starter
switch and reinsert.
If the key can still not be turned, the
battery may not be sufficiently
charged.


Check the battery and charge it if
necessary (
page 240).


Get a jump start (
page 306).
To prevent accelerated battery dis-
charge and a possible dead battery, al-
ways remove the key from the starter
switch.

32 Getting startedAdjusting
AdjustingSeats
The seats can be adjusted either manually
or electrically, depending on the vehicle’s
equipment.Warning!
G
All seat, head restraint, steering wheel, and
rear view mirror adjustments, as well as fas-
tening of seat belts, must be done before
the vehicle is put into motion.Warning!
G
Do not adjust the driver’s seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never ride in a moving vehicle with the seat
back reclined. Sitting in an excessively re-
clined position can be dangerous. You could
slide under the seat belt in a collision. If you
slide under it, the belt would apply force at
the abdomen or neck.
That could cause serious or fatal injuries.
The seat back and seat belts provide the
best restraint when the wearer is in an up-
right position and belts are properly posi-
tioned on the body. Your seat must be
adjusted so that you can correctly fasten
your seat belt (
page 41).
Never place hands under the seat or near
any moving parts while a seat is being ad-
justed.
Warning!
G
When leaving the vehicle, always remove the
key from the starter switch, and lock your
vehicle.
The power seats* can also be operated with
the driver’s or front passenger door open.
Do not leave children unattended in the ve-
hicle, or with access to an unlocked vehicle.
Unsupervised use of vehicle equipment may
cause an accident and/or serious personal
injury.
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM
compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger side front
airbag when it is properly installed. Other-
wise they will be struck by the airbag when
it inflates in a crash. If this happens, serious
or fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle’s
seat belt and top tether strap, or secured via
lower anchors and top tether strap, fully in
accordance with the child seat manufactur-
er’s instructions.

33 Getting started
Adjusting
Manual seat
1Seat fore and aft adjustment
2Seat cushion tilt
3Backrest tilt
4Seat heightSeat fore and aft adjustment

Lift handle1.

Slide seat to the desired position.

Allow handle1 to reengage.

Check for proper engagement before
driving.
Adjust to a comfortable seating position
that still allows you to reach the accelera-
tor/brake pedal safely. The position
should be as far rearward as possible,
consistent with ability to properly operate
controls.
Seat cushion tilt

Turn handwheel2 forward or backward
until your upper legs are lightly sup-
portedBackrest tilt

Press switch3 in direction of arrow un-
til your arms are slightly angled when
holding the steering wheel.
Seat height

Press switch4 in direction of arrow un-
til your legs are lightly supported.
Head restraint height
A child’s risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and
the child is not properly secured in the child
restraint.
iWhen moving the seat, be sure that
there are no items in the footwell or be-
hind the seats. Otherwise you could
damage the seats.
Warning!
G
For your protection, drive only with properly
positioned head restraints.
Adjust head restraint to support the back of
the head approximately at ear level.
Do not drive the vehicle without the seat
head restraints. Head restraints are intend-
ed to help reduce injuries during an acci-
dent.

34 Getting startedAdjusting1Release knob
Manually adjust the height of the head
restraint by pulling it upward. To lower
the head restraint, push release knob1
and push down on the head restraint.
Head restraint tilt

Manually adjust the angle of the head
restraint. Push or pull on the lower
edge of the head restraint cushion.
More information can be found in the
“Controls in detail” section (
page 93).Power seat*

Turn the key in the starter switch to
position1 or2 .
or

Open the driver’s or front passenger
door.
The seat adjustment switches are located
in each front door.
1Head restraint height
2Seat height
3Seat cushion tilt
4Seat fore and aft adjustment
5Backrest tiltSeat fore and aft adjustment

Press the switch forward or backward
in the direction of arrow4.
Adjust to a comfortable seating posi-
tion that still allows you to reach the
accelerator/brake pedal safely. The
position should be as far rearward as
possible, consistent with ability to
properly operate controls.iWhen moving the seat, be sure that
there are no items in the footwell or be-
hind the seat. Otherwise you could
damage the seat.
With the memory function*
(page 98), you can store seat
positions together with settings for the
steering wheel and the exterior rear
view mirrors.