2003 MERCEDES-BENZ C320 COUPE maintenance

Contents
Introduction ......................................... 9
Product information ............................... 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership .... 12
Operating your vehicle outside
the USA or Canada ......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects ...................... 18
Reporting Safety Defects ............... 18
At a glance.......................................... 19
Cockpit .................................................20
Instrument cluster ................................22
Multifunction steering wheel ................24
Center console .....................................25
Overhead control panel ........................26
Door control panel ................................27Getting started ...................................29
Unlocking .............................................30
Unlocking with the SmartKey ..........30
Adjusting ..............................................32
Seats ...............................................32
Steering wheel ................................37
Mirrors ............................................39
Driving ..................................................41
Fastening the seat belt ...................41
Starting the engine .........................44
Switching on headlamps .................47
Turn signals and high beam ............47
Windshield wipers ...........................48
Problems while driving ....................50Parking and locking .............................. 51
Parking brake .................................. 51
Switching off headlamps ................. 52
Turning off engine ........................... 52
Safety and Security ........................... 55
Occupant safety ................................... 56
Airbags ........................................... 57
Seat belts ....................................... 62
Children in the vehicle .................... 65
Panic alarm* ........................................ 72
Activating ........................................ 72
Deactivating .................................... 72
Driving safety systems ......................... 73
ABS ................................................. 73
BAS ................................................. 74
ESP ................................................. 75
Anti-theft systems ................................ 78
Immobilizer ..................................... 78
Anti-theft alarm system* ................ 78
Tow-away alarm* ............................ 79

ContentsTires and wheels ................................ 233
Important guidelines .................... 233
Life of tire ..................................... 234
Direction of rotation ..................... 234
Checking tire inflation pressure ... 234
Rotating wheels ............................ 235
Winter driving..................................... 236
Winter tires ................................... 236
Block heater (Canada only) .......... 237
Snow chains ................................. 237
Maintenance ...................................... 238
Clearing the service indicator....... 238
Service term exceeded ................. 238
Calling up the service indicator .... 239
Resetting the service indicator ..... 239
Vehicle care ....................................... 240
Cleaning and care of vehicle ........ 240
Practical hints.................................. 245
What to do if … .................................. 246
Lamps in instrument cluster ......... 246
Lamp in center console ................ 251
Messages in the display ............... 252
Where will I find ... ............................. 271
First aid kit ................................... 271
Spare wheel ................................. 271
Vehicle tool kit ............................. 272
Unlocking/locking in an emergency .. 274
Unlocking the vehicle ................... 274
Locking the vehicle ...................... 275
Changing batteries ....................... 276
Fuel filler flap ............................... 277
Manually unlocking the
transmission selector lever .......... 277
Opening/closing in an emergency ..... 278
Panorama sliding/pop-up roof ..... 278
Replacing bulbs ................................. 280
Bulbs ............................................ 280
Replacing bulbs for front lamps ... 282
Side marker lamp bulb ................. 285
Replacing bulbs for rear lamps ..... 285Replacing wiper blades ...................... 287
Removing ..................................... 287
Installing ...................................... 287
Flat tire .............................................. 288
Preparing the vehicle ................... 288
Mounting the spare wheel ............ 288
Battery ............................................... 294
Disconnecting the battery ............ 295
Removing the batteries ................ 295
Charging and reinstalling
batteries ...................................... 295
Reconnecting the batteries .......... 295
Jump starting ..................................... 297
Towing the vehicle ............................. 299
Installing towing eye bolt ............. 302
Fuses ................................................. 303
Fuse box in passenger
compartment ............................... 303
Fuse box in engine compartment . 303
Auxiliary fuse box in trunk ............ 304

12 IntroductionOperator’s ManualMaintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Center for service.
The service advisor will record each ser-
vice in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MER-Cedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Cus-
tomer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure in your glove box.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MER-Cedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MER-Cedes,
or Customer Service (in Canada) at
1-800-387-0100.

112 Controls in detailControl systemOperate the cassette player*
Turn on the radio and select the cas-
sette player (
page 160). Vehicles
with COMAND*: Refer to separate op-
erating instructions.

Press button
è
or
ÿ
repeatedly
until the settings for the cassette cur-
rently being played are shown in the
display.
1Current side

Press button
j
to fast forward to
the next track.

Press button
k
to rewind the cas-
sette to the beginning of the current
track.
NAV menu
The
NAV
menu contains the functions need-
ed to operate your navigation system.

Press button
è
or
ÿ
repeatedly
until you see the message NAV
in the
display.


If the navigation system is switched off,
the message
NAV OFF
is shown in the
display.


If the navigation system is on, the mes-
sage
NAV ACTIVE
is shown in the dis-
play.
Please refer to the COMAND* manual for
instructions on how to activate the route
guidance system*.
Malfunction memory menu
Use the malfunction memory menu to scan
malfunction and warning messages that
may be stored in the system. What infor-
mation is shown in the display depends on
whether malfunctions have actually oc-
curred.
iTo select the reverse side of the tape,
press button below track number on
the audio system display, or enter re-
quest on the COMAND* system locat-
ed in the center dashboard.
Warning!
G
Malfunction and warning messages are only
indicated for certain systems and are inten-
tionally not very detailed. The malfunction
and warning messages are simply a remind-
er with respect to the operation of certain
systems and do not replace the owner’s
and/or driver’s responsibility to maintain
the vehicle’s operating safety by having all
required maintenance and safety checks
performed on the vehicle and by bringing
the vehicle to an authorized Mercedes-Benz
Center to address the malfunction and
warning messages (
page 252).

213 Operation
The first 1000 miles (1500km)
Driving instructions
At the gas station
Engine compartment
Tires and wheels
Winter driving
Maintenance
Vehicle care

215 Operation
Driving instructions
Driving instructions
Drive sensibly – save fuel
Fuel consumption, to a great extent, de-
pends on driving habits and operating con-
ditions.
To save fuel you should:

Keep tires at the recommended infla-
tion pressures


Remove unnecessary loads


Remove roof rack when not in use


Allow engine to warm up under low
load use


Avoid frequent acceleration and decel-
eration


Have all maintenance work performed
at regular intervals by an authorized
Mercedes-Benz Center
Fuel consumption is also increased by driv-
ing in cold weather, in stop-and-go traffic,
on short trips and in hilly country.
Drinking and driving
Pedals
Warning!
G
Drinking and driving and/or taking drugs
and driving are very dangerous combina-
tions. Even a small amount of alcohol or
drugs can affect your reflexes, perceptions
and judgement.
The possibility of a serious or even fatal ac-
cident is sharply increased when you drink
or take drugs and drive.
Please don’t drink or take drugs and drive or
allow anyone to drive after drinking or taking
drugs.
Warning!
G
Keep driver’s foot area clear at all times. Ob-
jects stored in this area may impair pedal
movement.

222 OperationDriving instructionsControl and operation of radio trans-mitter
COMAND*, radio and telephone*Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Catalytic converter
Your Mercedes-Benz is equipped with
monolithic type catalytic converters, an
important element in conjunction with the
oxygen sensors to achieve substantial con-
trol of the pollutants in the exhaust emis-
sions. Keep your vehicle in proper
operating condition by following our rec-
ommended maintenance instructions as
outlined in your Service Booklet.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit Man-
agement and Data System), radio or tele-
phone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.
1Observe all legal requirements
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
!To prevent damage to the catalytic con-
verters, use only premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel
may reach the catalytic converter,
causing it to overheat and start a fire.

238 OperationMaintenance
MaintenanceWe strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Center, in accordance with
the Service Booklet at the times called for
by the FSS (F
lexible S
ervice S
ystem).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS may result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
FSS will notify you when your next service
is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):
SERVICE A - IN xx DAYS
SERVICE A - IN xx MILES (KM)
SERVICE A - DUE NOW
The type of service due is indicated in the
multifunction display field:9
Minor service (A)
´
Major service (B)
Clearing the service indicator
The service indicator is automatically
cleared

after 10 seconds when you switch on
the ignition or when reaching the ser-
vice threshold while driving.


after 30 seconds, once the suggested
service term had passed.
You can also clear it yourself by pressing
the reset knob on the instrument cluster
(
page 22).
Service term exceeded
If you have exceeded the suggested ser-
vice term a signal sounds every time when
you switch on the ignition and you will see
the following message in the multifunction
display:SERVICE A EXCEEDED BY xx DAYS
SERVICE A EXCEEDED BY xx MILES (KM)
iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short distance trips will
lengthen the interval between services.