216 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your Acquaintance Call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the CO-
MAND* display to indicate that a
Tele Aid call is in progress.
224 OperationDriving instructionsPower assistanceBrakesTo help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only
subject to moderate loads, you should
occasionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads. If the parking brake is released and the
brake warning lamp in the instrument clus-
ter stays on, the brake fluid level in the res-
ervoir is too low.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the res-
ervoir.
Have the brake system inspected at an au-
thorized Mercedes-Benz Center immedi-
ately.
All checks and service work on the brake
system should be carried out by an autho-
rized Mercedes-Benz Center.
Only install brake pads and brake fluid
recommended by Mercedes-Benz.Warning!
G
When the engine is not running, the brake
and steering systems are without power as-
sistance. Under these circumstances, a
much greater effort is necessary to stop or
steer the vehicleWarning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking ef-
fect. Maintain a safe distance from vehicles
in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!Be very careful not to endanger other
road users when you apply the brakes.
Refer to the description of the Brake
Assist System (BAS) (
page 74).
242 OperationTires and wheels
Tires and wheelsSee your authorized Mercedes-Benz Cen-
ter for information on tested and recom-
mended rims and tires for summer and
winter operation. They can also offer ad-
vice concerning tire service and purchase.
Retread tires are not tested or recom-
mended by Mercedes-Benz, since previous
damage cannot always be recognized on
retreads. Mercedes-Benz can therefore
not assure the operating safety of the vehi-
cle when such tires are used.
See your authorized Mercedes-Benz Cen-
ter for information on tested and recom-
mended rims and tires for summer and
winter operation.
Important guidelines
Use only sets of tires and rims of the
same type and make.
Tires must be of the correct size for the
rim.
Break in new tires for approximately
60 miles (100 km) at moderate
speeds.
Regularly check the tires and rims for
damage.
If vehicle is heavily loaded, check tire
pressure and correct as required.
Do not allow your tires to wear down
too far. Adhesion properties on wet
roads are sharply reduced at tread
depths under
1/8in (3 mm).
When replacing individual tires, you
should mount new tires on the front
wheels first (on vehicles with
same-sized wheels all around).
Warning!
G
Replace rims or tires with the same designa-
tion, manufacturer and type as shown on the
original part. See your authorized
Mercedes-Benz Center for further informa-
tion. If incorrectly sized rims and tires are
mounted:
The wheel brakes or suspension compo-
nents can be damaged
The correct operating clearance of the
wheels and the tires are no longer guar-
anteed
Warning!
G
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
When replacing rims, use only genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can re-
sult in the bolts loosening and possibly an
accident.
247 Operation
Maintenance
Maintenance
We strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Center, in accordance with
the Service Booklet at the times called for
by the FSS (Flexible Service System).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS may result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
FSS will notify you when your next service
is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):SERVICE A IN XX DAYS
SERVICE A IN XX MILES (KM)
SERVICE A DUE NOW!
The type of service due is indicated in the
speedometer display field:9
Minor service (A)
½
Major service (B)
Clearing the service indicator
The service indicator is automatically
cleared
after ten seconds when you switch on
the ignition or when reaching the ser-
vice threshold while driving
after 30 seconds, once the suggested
service term has passed
You can also clear it yourself.
Press the reset knob on the instrument
cluster (
page 22).
Service term exceeded
If you have exceeded the suggested ser-
vice term, you will see the following mes-
sage in the multifunction display:SERVICE A EXCEEDED BY XX DAYS
SERVICE A EXCEEDED BY XX MILES (KM)The Mercedes-Benz Center will reset the
service indicator following a completed
service.
iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short distance trips will
lengthen the interval between services.
329 Technical data
Fuels, coolants, lubricants etc.
Fuels, coolants, lubricants etc.
Capacities
Vehicle components and their respective
lubricants must match. Therefore use only brands tested and
recommended by Mercedes-Benz. Please refer to the Factory Approved
Service Products pamphlet, or inquire at
your Mercedes-Benz Center.
Model
Capacity
Fuels, coolants, lubricants etc.
Engine with oil filter
C 230 Kompressor Sport
C240
C320
C320Sport
C2404MATIC
C3204MATIC
C3204MATICSport
C32AMG
5.8 US qt (5.5 l)
7.9 US qt (7.5 l)
7.9 US qt (7.5 l)
7.9 US qt (7.5 l)
7.4 US qt (7.0 l)
7.4 US qt (7.0 l)
7.4 US qt (7.0 l)
8.5 US qt (8.0 l)
Recommended engine oils
Automatic transmission
8.5 US qt (8.0 l)
MB Automatic Transmission Oil
1
1MB part no. 001 989 21 03 10Manual transmission
1.3 US qt (1.2 l)
MB Manual Transmission Oil
2
2MB part no. 001 989 26 03 10Rear axle
C 230 Kompressor Sport
C 240 (all models)
C 320 (all models)
C32AMG
1.2 US qt (1.1 l)
1.2 US qt (1.1 l)
1.2 US qt (1.1 l)
1.5 US qt (1.4 l)
Hypoid gear oil SAE 85 W 90
334 Technical dataFuels, coolants, lubricants etc.Gasoline additives
A major concern among engine manufac-
turers is carbon build-up caused by gaso-
line. Mercedes-Benz recommends only the
use of quality gasoline containing additives
that prevent the build up of carbon depos-
its.
After an extended period of using fuels
without such additives, carbon deposits
can build up especially on the intake valves
and in the combustion area, leading to en-
gine performance problems such as:
Warm-up hesitation
Unstable idle
Knocking/pinging
Misfire
Power loss
Do not blend any specific fuel additives
with fuel. This only results in unnecessary
cost and may be harmful to engine opera-
tion.Damage or malfunctions resulting from
poor fuel quality or from blending specific
fuel additives are not covered by the
Mercedes-Benz Limited Warranty.
Flexible Fuel Vehicles
MY 2003 Mercedes-Benz C 320 models,
except those equipped with manual trans-
mission or 4MATIC*, are Flexible Fuel Ve-
hicles.
These vehicles are designed to operate on
premium unleaded gasoline or Ethanol
fuel (E85), or on any mixture of these two.
Ethanol fuel (E85) is a mixture of approxi-
mately 85% Ethanol and 15% unleaded
gasoline.Switching fuels
For best performance and driveability it is
recommended to use either one or the
other fuel. A refueling pattern that
alternates between the two different fuels
should be avoided if possible.
Warning!
G
Ethanol fuel (E85) and its fumes are highly
flammable, poisonous and burn easily. Etha-
nol fuel can cause serious injuries if ignited
or if you come into contact with it or inhale
fumes of it. Avoid inhalation of Ethanol
fumes and skin contact with Ethanol. Extin-
guish all open flames before fueling. Never
smoke or create sparks close to Ethanol.
337 Technical data
Fuels, coolants, lubricants etc.
Anticorrosion/antifreeze
Your vehicle contains a number of alumi-
num parts. The use of aluminum compo-
nents in motor vehicle engines
necessitates that anticorrosion/antifreeze
coolant used in such engines be specifical-
ly formulated to protect the aluminum
parts.Failure to use such anticorrosion/anti-
freeze coolant will result in a significantly
shortened service life.
Therefore, the following product is strongly
recommended for use in your vehicle:
Mercedes-Benz 325.0 Anticorrosion/Anti-
freeze Agent.Before the start of the winter season (or
once a year in hot southern regions), you
should have the anticorrosion/antifreeze
concentration checked. The coolant is also
regularly checked each time you bring your
vehicle to your authorized Mercedes-Benz
Center for service.
Anticorrosion/antifreeze quantityModel
Approx. freeze protection–35°F (–37°C)
–49°F (–45°C)
C230KompressorSport
4.2 US qt (4.0 l)
4.7 US qt (4.4 l)
C 240 / C 320 (all models)
4.8 US qt (4.5 l)
5.3 US qt (5.0 l)
C32AMG
7.7 US qt (7.3 l)
8.5 US qt (8.0 l)
349 Index
Automatic transmission 138
Accelerator position 143
Emergency operation
(Limp Home Mode) 143
Fluid level 238
Gear ranges 140
Gear selector lever position 141
Gear shifting malfunctions 143
Kickdown 143
Manual shifting 139
One-touch gearshifting 139
Program mode selector switch 142
Selector lever position 138
Starting with 44
Transmission fluid 238
Winter program mode 142
Auxiliary fuse box 313
B
BabySmart
TM
Airbag deactivation system 67, 341
Compatible child seats 67, 341
Self-test 67
Backrest
Folding forward 200
Folding rearward 200
Backrest tilt 33Backup lamps 291, 295
Bulbs 291
BAS 74, 341
Messages in display 263
Batteries, SmartKey
Changing 286, 287
Check lamp 85
Checking 86
Battery discharged
Jump starting 306
Battery, vehicle 240, 303
Charging 304
Disconnecting 304
Messages in display 278
Reconnecting 305
Reinstalling 304
Removing 304
Bi-Xenon headlamps* 341
Bi-Xenon type*
Front lamp bulbs 293
Block heater 246
Blocking
Rear door window operation 71
Bolts
For Minispare wheel 284
For spare wheel 282Brake assist system (BAS) 341
Brake fluid 332
Checking 234
Brake lamp bulbs 291
Brake lamp, high mounted 291
Brake pads
Message in display 265
Brakes 224
Warning lamp 258
Break-in period 222
Bulbs, replacing 290
Additional turn signals 290
Backup lamps 291
Brake lamps 291
Fog lamps 290
Front lamps 290
High beam 290
High mounted brake lamp 291
License plate lamps 291, 295
Low beam 290
Parking lamps 290, 291, 293, 294
Rear fog lamp 291, 295
Side marker lamps 290, 294
Standing lamps 290, 291, 293, 294
Tail lamp assemblies 291, 295
Turn signal lamps 290, 291