2003 MERCEDES-BENZ C320 4MATIC alarm

85 Controls in detail
Locking and unlocking
Factory setting
Global unlocking
Press button
Œ
.
All turn signal lamps blink once. The
locking knobs in the doors move up.
The vehicle will lock again automatically
within approximately 40 seconds of un-
locking if neither door nor trunk is opened,
the SmartKey is not inserted in the starter
switch, or the central locking switch is not
activated.Global locking

Press button
‹
.
All turn signal lamps blink three times.
The locking knobs in the doors move
down.
Selective setting
If you frequently travel alone, you may wish
to reprogram the key so that
pressing
Œ
only unlocks the driver’s
door and the fuel filler flap.

Press and hold buttons
Œ
and
‹

simultaneously for about five seconds
until battery check lamp5 blinks twice.
The key will then function as follows:
Unlocking driver’s door and fuel filler
flap

Press button
Œ
once.
Global unlocking

Press button
Œ
twice.
Global locking

Press button
‹
.Restoring to factory setting

Press and hold buttons
Œ
and
‹

simultaneously for about six seconds
until battery check lamp5 blinks twice.
iCanada only:
Only vehicles equipped with an
anti-theft alarm system* have
SmartKeys with integrated panic
button*6.!To prevent possible malfunction, avoid
exposing the key to high levels of elec-
tromagnetic radiation.
Warning!
G
When leaving the vehicle, always remove the
key from the starter switch, take it with you
and lock the vehicle. Do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. It is possible for chil-
dren to open a locked door from the inside,
which could result in an accident and/or
serious injury.

87 Controls in detail
Locking and unlocking
Loss of SmartKey or mechanical key
If you lose a SmartKey or mechanical key,
you should do the following:
Have the SmartKey deactivated by an
authorized Mercedes-Benz Center.

Report the loss of the SmartKey or the
mechanical key immediately to your
car insurance company.

If necessary, have the mechanical lock
replaced.
Your authorized Mercedes-Benz Center
will be glad to supply you with a replace-
ment.
Opening the doors from the inside
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
1Locking knob
2Inside door handle
Pull on door handle2.
If door was locked, locking knob1 will
move up.
iIf the vehicle has previously been
locked from the outside, opening a
door from the inside will trigger the
anti-theft alarm system.
To cancel the alarm, do one of the
following:

Press button
Œ
or
‹
on the
SmartKey.


Insert the SmartKey in the starter
switch.

90 Controls in detailLocking and unlockingIllumination of the emergency release but-
ton:

The button will blink for 30 minutes af-
ter opening the trunk.


The button will blink for 60 minutes af-
ter closing the trunk.
Separately locking the trunk
The lock is located next to the recessed
handle.
1Unlocked
2Locked

Close the trunk lid (
page 89).

Pull the mechanical key out of the
SmartKey (
page 285).

Insert the mechanical key in the trunk
lid lock.

Turn the key completely to the right to
position2.
The trunk remains locked even when the
vehicle is centrally unlocked.
!The emergency release button does
not open the trunk lid, if the vehicle
battery is discharged or disconnected.iIf the emergency release button is
pressed and the vehicle was centrally
locked, the exterior lamps will flash and
the alarm will sound as the trunk lid
opens.
To cancel the alarm, insert the key in
the starter switch or press button
Œ

or
‹
on the key.
iTo deny any unauthorized person ac-
cess to the trunk, lock it separately
with the mechanical key. Leave only
the SmartKey less its mechanical key
with the vehicle.
iYou can only cancel the separate trunk
locking mode by means of the mechan-
ical key.

91 Controls in detail
Locking and unlocking
Separately unlocking the trunk
Pull the mechanical key out of the
SmartKey (
page 285).

Insert the mechanical key in the trunk
lid lock.

Turn the key completely to the left to
position1, see above.
You can now open the trunk (
page 88).
Automatic central locking
The doors and the trunk automatically lock
when the ignition is switched on and the
wheels are turning at vehicle speeds of ap-
proximately 9 mph (15 km/h) or more.
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
You can deactivate the automatic locking
using the control system (
page 129).
iUnlocking the trunk with the mechani-
cal key will trigger the anti-theft alarm
system. To cancel the alarm, do one of
the following:

Press button
Œ
or
‹
on the
SmartKey.


Insert the SmartKey in the starter
switch.
iThe doors unlock automatically after an
accident if the force of the impact ex-
ceeds a preset threshold.
The vehicle automatically locks when
the ignition is switched on and the
wheels are turning at vehicle speeds of
approximately 9 mph (15 km/h) or
more. You could therefore lock yourself
out when the vehicle

is pushed


is on a test stand

211 Controls in detail
Useful features
Emergency calls
An emergency call is initiated
automatically

following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy


if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 79) and tow-away alarm
(
page 80)
An emergency call can also be initiated
manually by opening the cover next to the
inside rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
EMERGENCY CALL –
CONNECTING CALL
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
EMERGENCY CALL –
CALL CONNECTED
appears in the multifunc-tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message
TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
pr ovi de d they can s pea k to a n occu pa nt of
the vehicle.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button do not come on
during the system self-check or if any of
these indicators remain illuminated
constantly in red and/or the message TELE AID – VISIT WORKSHOP!

is displayed in the multifunction display
after the system self-check, a malfunction in
the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

285 Practical hints
Unlocking/locking in an emergency
Unlocking/locking in an emergency
Unlocking the vehicle
In case of a malfunction in the central lock-
ing system you can unlock the trunk sepa-
rately (
page 91).
Unlocking the driver’s door
If you are unable to unlock the driver’s
door using the SmartKey, open the door
using the mechanical key.
1Mechanical key locking tab
2Mechanical key

Move locking tab1 in direction of ar-
row and slide the mechanical key2 out
of the housing.
3Unlocked
4Locked

Unlock the door with the mechanical
key. To do so, push the mechanical key
in the lock until it stops and turn it to
the left3.
iUnlocking your vehicle with the me-
chanical key will trigger the anti-theft
alarm system. To cancel the alarm, do
one of the following:

Press button
Œ
or
‹
on the
SmartKey.


Insert the key in the starter switch.

308 Practical hintsTowing the vehicle
Towing the vehicleMercedes-Benz recommends that the
vehicle be transported with all wheels off
the ground using flatbed or appropriate
wheel lift/dolly equipment. This method is
preferable to other types of towing.When circumstances do not permit the
recommended towing methods, the
vehicle may be towed with all wheels on
the ground or front wheels raised (except
vehicles with 4MATIC*) only so far as
necessary to have the vehicle moved to a
safe location where the recommended
towing methods can be employed.
!Use flatbed or wheel lift/dolly equip-
ment with key in starter switch turned
to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm
(page 80) and deactivate the auto-
matic central locking (
page 129).
!Vehicles with automatic transmission
and/or 4MATIC*:
Do not tow-start the vehicle.!Vehicles with 4MATIC*:
Do not tow with one axle raised. Doing
so could damage the transfer case,
which is not covered by the
Mercedes-Benz Limited Warranty.
All wheels must be on or off the ground.
Observe instructions for towing the
vehicle with all wheels on the ground.
!If the vehicle is towed with the front
axle raised (not permissible for vehicles
with 4MATIC*), the engine must be
shut off (key in starter switch
position0 or1). Otherwise the ESP will
immediately be engaged and will apply
the rear wheel brakes.
When towing the vehicle with all wheels
on the ground, the selector lever must
be in positionN (manual transmission:
gears disengaged) and the key must be
in starter switch position2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for
distances up to 30 miles (50 km) and
at a speed not to exceed 30 mph
(50 km/h).

310 Practical hintsTowing the vehicleWarning!
G
With the engine not running, there is no
power assistance for the braking and steer-
ing systems. In this case, it is important to
keep in mind that a considerably higher
degree of effort is necessary to brake and
steer the vehicle. Adapt your driving accord-
ingly.
!When towing the vehicle with all wheels
on the ground, please note the follow-
ing:
With the automatic central locking
activated and the key in starter switch
position2, the vehicle doors lock if the
left front wheel as well as the right rear
wheel are turning at vehicle speeds of
approx. 9 mph (15 km/h) or more.
Switch off the tow-away alarm
(page 80).
To prevent the vehicle doors from
locking, deactivate the automatic
central locking (
page 129).
Towing of the vehicle should only be
done using the properly installed
towing eye bolt. Never attach tow
cable, tow rope or tow rod to vehicle
chassis, frame or suspension parts.
iIf the battery is disconnected or
discharged

the key will not turn in the starter
switch. See notes on the battery
(page 240) or on jump starting
(page 306).


the selector lever will remain
locked in positionP. See notes on
manual unlocking of gear selector
lever (
page 288).