2003 MERCEDES-BENZ C240 remote start

30 Getting startedUnlockingThe “Getting started” section provides an
overview of the vehicle’s most basic func-
tions. First-time Mercedes-Benz owners
should pay special attention to the infor-
mation given here.
If you are already familiar with the basic
functions described here, the “Controls in
detail” section will help you with further in-
formation. The corresponding page refer-
ences are at the end of each segment.
UnlockingUnlocking with SmartKeySmartKey with remote control 1‹
Lock button
2
Š
Opening button for trunk
3
Œ
Unlock button for doors
4
Â
Panic button* (
page 72)

Press unlock button
Œ
on the key.
All turn signal lamps blink once. The
locking knobs in the doors move up.

Get in the vehicle and insert the key in
the starter switch.
More information can be found in the
“Controls in detail” section (
page 84).
iCanada only:
Only vehicles equipped with an
anti-theft alarm system* have
SmartKeys with integrated panic
button*4.

79 Safety and Security
Anti-theft systems
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating

Removing the key from the starter
switch activates the immobilizer.
Deactivating


Inserting the key in the starter switch
deactivates the immobilizer.
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens

a door


the trunk


the hood
The alarm system will also be triggered
when


someone attempts to raise the vehicle


the vehicle is opened with the mechan-
ical keyArming the alarm system
The alarm system is armed after locking
the vehicle with the remote control. The
turn signal lamps blink three times to
indicate that the alarm system is activated.
A red indicator lamp in the switch for the
tow-away alarm (
page 80) will blink after
approximately ten seconds when the alarm
system is completely armed.
iIn case the engine cannot be started
(yet the vehicle’s battery is charged),
the system is not operational. Contact
an authorized Mercedes-Benz Center
or call 1-800-FOR-MERCedes (in the
USA), or 1-800-387-0100 (in Canada).
iIf the alarm stays on for more than
20 seconds, an emergency call is
initiated automatically by the Tele Aid
system* (
page 209) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.
iIf the turn signal lamps do not blink
three times, the tow-away sensor* is
malfunctioning or one of the following
elements may not be properly closed:

a door


the trunk lid


the hood
Close the respective element and lock
the vehicle again.

80 Safety and SecurityAnti-theft systemsDisarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the remote
control. The turn signal lamps blink once to
indicate that the alarm system is
deactivated.
Canceling the alarm
Insert the key in the starter switch.
or

Press the
Œ
or
‹
button on the
key.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.Arming tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms
automatically.
Disarming tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.
iThe alarm system will rearm automati-
cally again after approximately
40 seconds if one of the doors or the
trunk lid is not opened.
iThe tow-away protection alarm is
triggered, for example, if the vehicle is
lifted on one side.
If the alarm stays on for more than
20 seconds, an emergency call is
initiated automatically by the Tele Aid
system* (
page 209) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.

84 Controls in detailLocking and unlockingIn the “Controls in detail” section you will
find detailed information on how to oper-
ate the equipment installed on your vehi-
cle. If you are already familiar with the
basic functions of your vehicle, this section
will be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the
“Getting started” section of this manual.
The corresponding page numbers are giv-
en at the beginning of each segment.
Locking and unlockingInformation on locking and unlocking can
be found in the “Getting started” section
on (
page 30) and (
page 51).
Keys
Your vehicle comes supplied with two
SmartKeys with remote controls and a re-
movable mechanical key. The locking tabs
for the mechanical key portion of the two
keys are a different color to help distin-
guish each key unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The Smartkey centrally locks and unlocks:

the doors


the trunk


the fuel filler flap
SmartKey with remote control1‹
Lock button
2
Š
Unlock button for the trunk lid
3Mechanical key locking tab
4
Œ
Unlock button
5Battery check lamp
6
Â
Panic button* (
page 72).
iYou can also open and close the power
windows (
page 188) and slid-
ing/pop-up roof* (
page 191) using
the SmartKey.

92 Controls in detailLocking and unlockingLocking and unlocking from the inside
You can lock or unlock the doors and the
trunk from inside using the central locking
switch. This can be useful, for example, if
you want to lock the vehicle before starting
to drive.
The fuel filler flap cannot be locked or un-
locked with the central locking switch.The switch is located in the center console.
Central locking switch1Locking
2Unlocking
Locking
Press upper half1 of the central lock-
ing switch.
If both front doors are closed, the vehi-
cle locks.Unlocking

Press lower half2 of the central lock-
ing switch.
The vehicle unlocks.
Warning!
G
When leaving the vehicle, always remove the
key from the starter switch, take it with you
and lock the vehicle. Do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. Unsupervised use of
vehicle equipment may cause an accident
and/or serious personal injury.
iYou can open a locked door from the
inside. Open door only when conditions
are safe to do so.
If the vehicle was previously centrally
locked using the SmartKey, it will not
unlock using the central locking switch.
If the vehicle was previously locked
with the central locking switch

while in the selective remote con-
trol mode, only the door opened
from the inside is unlocked.


while in the global remote control
mode, the complete vehicle is un-
locked when a door is opened from
the inside.

126 Controls in detailControl systemSetting locator lighting
During darkness, the following lamps will
come on when the exterior lamp switch is
in position
U
, the locator lighting
feature is activated, and the vehicle is
unlocked by remote control:


Parking lamps


Tail lamps


License plate lamps


Front fog lamps
The locator lighting switches off when the
driver’s door is opened. It switches off
automatically after a period of approxi-
mately 40 seconds.

Move the selection marker with
the
æ
or
ç
button to the
LIGHTING
submenu.

Press button
j
or
k
repeatedly
until you see this message in the
display:
LOCATOR LIGHTING
.
The selection marker is on the current
setting.

Press
æ
or
ç
to select the
desired setting.
The locator lighting will be switched on
or off.Setting night security illumination
(Exterior lamps delayed shut-off)
Use the
HEADLAMPS DELAYED SHUT-OFF

function to set whether and for how long
you would like the exterior lamps to illumi-
nate during darkness after all doors are
closed. When the delayed shut-off feature
is activated and the exterior lamp switch is
in position
U
, the following lamps will
remain lit after you remove the key from
the starter switch:


Parking lamps


Tail lamps


License plate lamps


Front fog lampsiYou can reactivate this function within
ten minutes by opening a door.
If you do not open a door after
removing the key, the lamps will
automatically switch off after
60 seconds.

210 Controls in detailUseful featuresThe Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency


roadside assistance and


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button
æ
and to lower,
press button
ç
.

To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
( U S A o n l y ) , y o u w i l l h a v e a c c e s s t o a c c o u n t
information, remote door unlock and
more.System self-check
Initially, after turning the key in starter
switch to position2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button
•
and the Information
button
¡
stay on longer than ten sec-
onds or do not come on). The message
TELE AID – VISIT WORKSHOP!
appears for
approx. ten seconds in the multifunction
display.
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button
•

and the Information button
¡
are
located below the center armrest
cover.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.

213 Controls in detail
Useful features
Roadside Assistance button
•
Located below the center armrest cover is
the Roadside Assistance button
•
.

Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE
ASSISTANCE – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and
actual vehicle data.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.