2003 MERCEDES-BENZ C240 DOOR

57 Safety and Security
Occupant safety
Airbags
Warning!
G
In the event that the SRS malfunction indica-
tor lamp lights up during driving or does not
come on at all, the SRS may not be opera-
tional. For your safety, we strongly recom-
mend that you visit an authorized
Mercedes-Benz Center immediately to have
the system checked; otherwise the SRS may
not be activated when needed in an acci-
dent, which could result in serious or fatal
injury, or it might deploy unexpectedly and
unnecessarily which could also result in
injury.
Improper work on the restraint systems,
including incorrect installation and removal,
can lead to possible injury through an unin-
tended activation of the SRS.
In addition, through improper work there is
a risk of rendering the SRS inoperative or
causing unintended airbag deployment.
Work on the SRS must therefore only be
performed by an authorized Mercedes-Benz
Center.
Warning!
G
Airbags are designed to reduce the potential
of injury in certain frontal (front airbags) im-
pacts, or side (side impact and head protec-
tion window curtain airbags) impacts which
may cause significant injuries. However, no
system available today can totally eliminate
injuries and fatalities.
The activation of the SRS temporarily releas-
es a small amount of dust from the airbags.
This dust, however, is neither injurious to
your health, nor does it indicate a fire in the
vehicle. The dust might cause some tempo-
rary breathing difficulty for people with asth-
ma or other breathing trouble. To avoid this,
you may wish to get out of the vehicle as
soon as it is safe to do so. If you have any
breathing difficulty but cannot get out of the
vehicle after the airbag inflates, then get
fresh air by opening a window or door.
Warning!
G
To reduce the risk of injury when the front
airbags inflate, it is very important for the
driver and front passenger to always be in a
properly seated position and to wear your
seat belts.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the backrest. Fasten
your seat belt and ensure that it is properly
positioned on your body.
Since the airbag inflates with considerable
speed and force, a proper seating and hands
on steering wheel position will help to keep
you at a safe distance from the airbag. Oc-
cupants who are unbelted, out of position or
too close to the airbag can be seriously in-
jured by an airbag as it inflates with great
force in the blink of an eye:

58 Safety and SecurityOccupant safety

Sit properly belted in an upright position
with your back against the seat back-
rest.


Adjust the driver seat as far as possible
rearward, still permitting proper opera-
tion of vehicle controls. The distance
from the center of the driver’s breast-
bone to the center of the airbag cover on
the steering wheel must be at least ten
inches (25 cm) or more. You should be
able to accomplish this by a combina-
tion of adjustments to the seat and
steering wheel. If you have any prob-
lems, please see your authorized
Mercedes-Benz Center.


Do not lean with your head or chest
close to the steering wheel or dash-
board.


Keep hands on the outside of steering
wheel rim. Placing hands and arms in-
side the rim can increase the risk and
potential severity of hand/arm injury
when driver front airbag inflates.


Adjust the front passenger seat as far as
possible rearward from the dashboard
when the seat is occupied.


Occupants, especially children, should
never lean their heads in the area of the
door where the side airbag inflates. This
could result in serious injuries or death
should the airbag be triggered. Always
sit upright, properly use the seat belts
and appropriate size infant or child re-
straint system.


Children 12 years old and under must
never ride in the front seat, except in a
Mercedes-Benz authorized
BabySmart
TM compatible child seat,
which operates with the BabySmart
TM
system installed in the vehicle to deacti-
vate the passenger side front airbag
when it is properly installed. Otherwise
they will be struck by the airbag when it
inflates in a crash. If this happens, seri-
ous or fatal injury will result.
Failure to follow these instructions can re-
sult in severe injuries to you or other occu-
pants.
If you sell your vehicle you are responsible
to make the buyer aware of these points. Be
sure to give the buyer this Operator’s Manu-
al.
Warning!
G
Accident research shows that the safest
place for children in an automobile is in the
rear seat. Should you choose to place a child
12 years old or under in the front passenger
seat of your vehicle, you must properly use
a BabySmart
TM child restraint which will
turn off the passenger side front airbag.
BabySmart
TM will not, however, turn off any
side impact airbag.
It should be noted that with respect to both
front and rear side impact airbags there is a
possibility for a side airbag related injury if
occupants, especially children, are not prop-
erly seated or restrained when next to a side
airbag which needs to deploy rapidly in a
side impact in order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1) Occupants, especially children, should
never place their bodies or lean their
heads in the area of the door where the
side airbag inflates. This could

59 Safety and Security
Occupant safety
Safety guidelines for the seat belt,
emergency tensioning device and
airbag
result in serious injuries or death should
the side airbag be activated.
(2) Always sit upright, properly use the seat
belts and use an appropriately sized in-
fant or child restraint system for all chil-
dren 12 years old or under.
(3) Always wear seat belts properly.
If you believe that, even with the use of
these guidelines, it would be safer for your
rear seat occupants to have both rear door
mounted side airbags deactivated, then de-
activation can be accomplished upon your
written request to do so at your authorized
Mercedes-Benz Center at an additional cost.
Please contact your local authorized
Mercedes-Benz Center or call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
iAirbags are designed to activate only in
certain frontal (front airbags) impacts,
or side (side impact and head protec-
tion window curtain airbags) impacts
which exceed preset thresholds.
Only during these types of impacts, if of
sufficient severity to meet the deploy-
ment thresholds, will they provide their
supplemental protection.
The driver and passenger should al-
ways wear their seat belts. Otherwise it
is not possible for the airbags to pro-
vide their supplemental protection.
In cases of other frontal impacts, an-
gled impacts, roll-overs, other side im-
pacts, rear collisions, or other
accidents, the airbags will not be acti-
vated. The driver and passengers will
then be protected by the fastened seat
belts.
We caution you not to rely on the pres-
ence of the airbags in order to avoid
wearing your seat belt.
Your vehicle was originally equipped
with airbags that are designed to acti-
vate in certain impacts exceeding a pre-
set threshold to reduce the potential
and severity of injury. It is important to
your safety and that of your passenger
that you replace deployed airbags and
repair any malfunctioning airbags to en-
sure that the vehicle will continue to
provide supplemental crash protection
for occupants.Warning!
G


Damaged seat belts or belts that were
highly stressed in an accident must be
replaced and their anchoring points
must also be checked. Use only belts in-
stalled or supplied by an authorized
Mercedes-Benz Center.


Airbags and ETDs are designed to func-
tion on a one-time-only basis. An airbag

60 Safety and SecurityOccupant safety
When you sell your vehicle we strongly
urge you to give notice to the subsequent
owner that it is equipped with an SRS by
alerting them to the applicable section in
the Operator’s Manual.
Front airbags
1Driver airbag
2Passenger airbag
or emergency tensioning device (ETD)
that was activated must be replaced.


No modifications of any kind may be
made to any components or wiring of
the SRS. This includes changing or re-
moving any component or part of the
SRS, the installation of additional trim
material, badges etc. over the steering
wheel hub, front passenger airbag cov-
er, door trim panels, or door frame
trims, and installation of additional elec-
trical/electronic equipment on or near
SRS components and wiring. Keep area
between airbags and occupants free
from objects (e.g. packages, purses,
umbrellas, etc.).


Do not pass belts over sharp edges.
They could tear.


Do not make any modification that could
change the effectiveness of the belts.


D o no t h a ng i te ms su ch a s c o at ha n ger s
from the coat hooks or handles over the
door. These items may turn into projec-
tiles and cause head and other injuries
when curtain airbag is deployed.


An airbag system component within the
steering wheel gets hot after the airbag
has inflated. Do not touch.


Improper work on the system, including
incorrect installation and removal, can
lead to possible injury through an unin-
tended activation of the SRS.


In addition, through improper work
there is a risk of rendering the SRS inop-
erative or causing unintended airbag de-
ployment. Work on the SRS must
therefore only be performed by an au-
thorized Mercedes-Benz Center.


For your protection and the protection
of others, when scrapping the airbag
unit or emergency tensioning device,
our safety instructions must be fol-
lowed. These instructions are available
from your authorized Mercedes-Benz
Center.


Given the considerable deployment
speed and the textile structure of the
airbags, there is the possibility of abra-
sions or other injuries resulting from air-
bag deployment.

71 Safety and Security
Occupant safety
Blocking of rear door window operation
The override switch is located on the door
control panel of the driver’s door.
1Override switch
Slide override switch1 to the right.
The rear door windows can no longer
be operated using the switch located in
the rear doors.For more information on power windows,
see the “Controls in detail” section
(
page 187).
iOperation of the rear door windows
with the switches located on the door
control panel of the driver’s door is still
possible.Warning!
G
Activate the override switch when children
are riding in the back seats of the vehicle.
The children may otherwise injure them-
selves, e.g. by becoming trapped in the win-
dow opening.
When leaving the vehicle, always remove the
key from the starter switch, and lock the ve-
hicle. Do not leave children unattended in
the vehicle, or with access to an unlocked
vehicle. Unsupervised use of vehicle equip-
ment can cause an accident and/or serious
personal injury.

79 Safety and Security
Anti-theft systems
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating

Removing the key from the starter
switch activates the immobilizer.
Deactivating


Inserting the key in the starter switch
deactivates the immobilizer.
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens

a door


the trunk


the hood
The alarm system will also be triggered
when


someone attempts to raise the vehicle


the vehicle is opened with the mechan-
ical keyArming the alarm system
The alarm system is armed after locking
the vehicle with the remote control. The
turn signal lamps blink three times to
indicate that the alarm system is activated.
A red indicator lamp in the switch for the
tow-away alarm (
page 80) will blink after
approximately ten seconds when the alarm
system is completely armed.
iIn case the engine cannot be started
(yet the vehicle’s battery is charged),
the system is not operational. Contact
an authorized Mercedes-Benz Center
or call 1-800-FOR-MERCedes (in the
USA), or 1-800-387-0100 (in Canada).
iIf the alarm stays on for more than
20 seconds, an emergency call is
initiated automatically by the Tele Aid
system* (
page 209) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.
iIf the turn signal lamps do not blink
three times, the tow-away sensor* is
malfunctioning or one of the following
elements may not be properly closed:

a door


the trunk lid


the hood
Close the respective element and lock
the vehicle again.

80 Safety and SecurityAnti-theft systemsDisarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the remote
control. The turn signal lamps blink once to
indicate that the alarm system is
deactivated.
Canceling the alarm
Insert the key in the starter switch.
or

Press the
Œ
or
‹
button on the
key.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.Arming tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms
automatically.
Disarming tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.
iThe alarm system will rearm automati-
cally again after approximately
40 seconds if one of the doors or the
trunk lid is not opened.
iThe tow-away protection alarm is
triggered, for example, if the vehicle is
lifted on one side.
If the alarm stays on for more than
20 seconds, an emergency call is
initiated automatically by the Tele Aid
system* (
page 209) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.

84 Controls in detailLocking and unlockingIn the “Controls in detail” section you will
find detailed information on how to oper-
ate the equipment installed on your vehi-
cle. If you are already familiar with the
basic functions of your vehicle, this section
will be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the
“Getting started” section of this manual.
The corresponding page numbers are giv-
en at the beginning of each segment.
Locking and unlockingInformation on locking and unlocking can
be found in the “Getting started” section
on (
page 30) and (
page 51).
Keys
Your vehicle comes supplied with two
SmartKeys with remote controls and a re-
movable mechanical key. The locking tabs
for the mechanical key portion of the two
keys are a different color to help distin-
guish each key unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The Smartkey centrally locks and unlocks:

the doors


the trunk


the fuel filler flap
SmartKey with remote control1‹
Lock button
2
Š
Unlock button for the trunk lid
3Mechanical key locking tab
4
Œ
Unlock button
5Battery check lamp
6
Â
Panic button* (
page 72).
iYou can also open and close the power
windows (
page 188) and slid-
ing/pop-up roof* (
page 191) using
the SmartKey.