2003 MERCEDES-BENZ C240 4MATIC service

14 IntroductionWhere to find it
Where to find itThis Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. For you to
find information quickly each section has
its own reference color:At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
H e r e y o u w i l l f i n d d e s c r i p t i o n s o f t h e s a f e t y
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:

this Operator’s Manual


the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.

79 Safety and Security
Anti-theft systems
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating

Removing the key from the starter
switch activates the immobilizer.
Deactivating


Inserting the key in the starter switch
deactivates the immobilizer.
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens

a door


the trunk


the hood
The alarm system will also be triggered
when


someone attempts to raise the vehicle


the vehicle is opened with the mechan-
ical keyArming the alarm system
The alarm system is armed after locking
the vehicle with the remote control. The
turn signal lamps blink three times to
indicate that the alarm system is activated.
A red indicator lamp in the switch for the
tow-away alarm (
page 80) will blink after
approximately ten seconds when the alarm
system is completely armed.
iIn case the engine cannot be started
(yet the vehicle’s battery is charged),
the system is not operational. Contact
an authorized Mercedes-Benz Center
or call 1-800-FOR-MERCedes (in the
USA), or 1-800-387-0100 (in Canada).
iIf the alarm stays on for more than
20 seconds, an emergency call is
initiated automatically by the Tele Aid
system* (
page 209) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.
iIf the turn signal lamps do not blink
three times, the tow-away sensor* is
malfunctioning or one of the following
elements may not be properly closed:

a door


the trunk lid


the hood
Close the respective element and lock
the vehicle again.

80 Safety and SecurityAnti-theft systemsDisarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the remote
control. The turn signal lamps blink once to
indicate that the alarm system is
deactivated.
Canceling the alarm
Insert the key in the starter switch.
or

Press the
Œ
or
‹
button on the
key.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.Arming tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms
automatically.
Disarming tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.
iThe alarm system will rearm automati-
cally again after approximately
40 seconds if one of the doors or the
trunk lid is not opened.
iThe tow-away protection alarm is
triggered, for example, if the vehicle is
lifted on one side.
If the alarm stays on for more than
20 seconds, an emergency call is
initiated automatically by the Tele Aid
system* (
page 209) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.

111 Controls in detail
Control system
Control system
The control system is activated as soon as
the key in the starter switch is turned to
position1. The control system enables you
to

call up information about your vehicle


change vehicle settings
For example, you can use the control
system to find out when your vehicle is
next due for service, to set the language
for messages in the instrument cluster
display, and much more.
The control system relays information to
the multifunction display.
Multifunction display
1Outside temperature
2Main odometer
3Trip odometer
4Automatic transmission program mode
5Current gear selector lever position
6Digital clock
iThe displays for the audio systems
(radio, CD player, cassette player) will
appear in English, regardless of the
language selected.
Warning!
G
A driver’s attention to the road and traffic
conditions must always be his /her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions
permit it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 13.5 m) every second.

165 Controls in detail
Audio system
Audio system
Audio and telephone, operation
These instructions are intended to help
you become acquainted with your
Mercedes-Benz car radio. They contain
useful tips and a detailed description of the
user functions.
Operating safety
Warning!
G
In order to avoid distraction which could
lead to an accident, system settings should
be entered with the vehicle at standstill and
systems should be operated by the driver
only when traffic conditions permit. Always
pay full attention to traffic conditions first
before operating system controls while driv-
ing.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your car is cover-
ing a distance of approximately 44 feet (ap-
proximately 13.5 m) every second.
1
1The right to correct errors and make technical
amendments is reserved.
Warning!
G
Any alterations made to electronic compo-
nents can cause malfunctions.
The radio, cassette deck, CD changer*,
telephone* and voice control system* are
interconnected. When one of the compo-
nents is not operational or has not been
removed / replaced properly, the function of
other components may be impaired.
This condition might seriously impair the
operating safety of your vehicle.
We recommend that you have any service
work on electronic components carried out
by an authorized Mercedes-Benz Center.

178 Controls in detailAudio systemCD changer* operating mode
General notes
Should excessively high temperatures oc-
cur while in CD mode,
CD TEMP HIGH
will
appear on the display and muting will take
pl ace . The uni t wil l then s witch ba ck to the
last operating mode used until the temper-
ature has decreased to a safe operating
level.
Should excessively low temperatures oc-
cur while in CD mode,
CD TEMP LOW
will ap-
pear on the display, but the CD will
continue to play.
Handle CDs carefully to prevent interfer-
ence during playback. Avoid fingerprints
and dust on CDs. Do not write on CDs or
apply any label or other material to them.
Use only original CDs. Using copied CDs
may create problems during playback.Clean CDs from time to time with a com-
mercially available cleaning cloth. No sol-
vents, anti-static sprays, etc. should be
used for cleaning. Replace the CD in its
case after use. Protect CDs from heat and
direct sunlight.
Only use CDs, which bear the label shown
and that conform to the compact disc dig-
ital audio standard (IEC 60908).
Use of CDs which do not meet this stan-
dard may cause damage to the CD chang-
er. Do not play single-CDs (80 mm) with an
adapter.Operational readiness of CD changer
If a CD changer has been installed in the
system, it can be operated from the front
control panel of the radio. A loaded maga-
zine must be installed for CD playing.
Loading/unloading the CD magazine

Slide the changer door to the right and
press the eject button
3
.

The magazine will be ejected.Warning!
G
The CD changer* is a Class 1 laser product.
There is a danger of invisible laser radiation
if the cover is opened or damaged.
Do not remove the cover. The CD changer*
does not contain any parts which can be ser-
viced by the user. For safety reasons, have
any service work which may be necessary
performed only by qualified personnel.


185 Controls in detail
Audio system
Speed dialing
Input the desired entry number using
the number keys1 to0.
A maximum of two digits can be
entered.
If necessary, correct the last number
entered with the
CLR
key.

Press the
SND
key.
The telephone number stored under
that entry will be dialed. The number,
L
and the full entry number will be shown
in the display.
Express dialing

Press one of the desired number
buttons1 to0 longer than one second.
The telephone number saved under
that number will be dialed.Emergency call

Press button1 longer than one second.

A call will be placed to the saved num-
ber (e.g. 911).
You can make an emergency call to an
emergency rescue station with a mobile
communications network.
The emergency call will be placed as long
as the corresponding mobile communica-
tions network is available. To do this,
switch the telephone on if not already done
so.
The call will also be placed if the un-
lock-code is not entered.Emergency calls may not be possible with
all telephone networks or if certain net-
work services and/or telephone functions
are active. Check with your local network
operation company. It may take some time
to set up an emergency call.
To use this function you must ensure that
the number stored in memory location 1 is
the number to be dialed in case of emer-
gency.
If an emergency call cannot be connected,
the message
SYSTM BUSY
appears.
!Please be aware that button1 might al-
ready be reserved for an emergency
call number.
!Please be aware that the 911 emergen-
cy call system is a public service. Using
it without due cause is a criminal of-
fense.

212 Controls in detailUseful featuresThe Tele Aid system is available if

it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
terInitiating an emergency call manually
1Cover
2SOS button

Briefly press on cover1.
The cover will open.

Press SOS button2 briefly.
The indicator lamp in the SOS button2
will flash until the emergency call is
concluded.

Wait for a voice connection to the Re-
sponse Center.

Close cover1 after the emergency call
is concluded.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approx. ten seconds.
Should this occur, assistance must be sum-
moned by other means.