215 Controls in detail
Useful features
Upgrade signals
The Tele Aid system processes calls using
the following priority:
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND* system operation will
resume. See system self-check (
page 210)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
224 OperationDriving instructionsPower assistanceBrakesTo help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only
subject to moderate loads, you should
occasionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads. If the parking brake is released and the
brake warning lamp in the instrument clus-
ter stays on, the brake fluid level in the res-
ervoir is too low.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the res-
ervoir.
Have the brake system inspected at an au-
thorized Mercedes-Benz Center immedi-
ately.
All checks and service work on the brake
system should be carried out by an autho-
rized Mercedes-Benz Center.
Only install brake pads and brake fluid
recommended by Mercedes-Benz.Warning!
G
When the engine is not running, the brake
and steering systems are without power as-
sistance. Under these circumstances, a
much greater effort is necessary to stop or
steer the vehicleWarning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking ef-
fect. Maintain a safe distance from vehicles
in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!Be very careful not to endanger other
road users when you apply the brakes.
Refer to the description of the Brake
Assist System (BAS) (
page 74).
227 Operation
Driving instructions
Hydroplaning
Depending on the depth of the water layer
on the road, hydroplaning may occur, even
at low speeds and with new tires. Reduce
vehicle speed, avoid track grooves in the
road and apply brakes cautiously in the
rain.
Tire traction
The safe speed on a wet, snow covered or
icy road is always lower than on a dry road.
You should pay particular attention to the
condition of the road whenever the outside
temperatures are close to the freezing
point.
Mercedes-Benz recommends M+S rated
radial-ply tires for the winter season for all
four wheels to insure normal balanced
handling characteristics. On packed snow,
they can reduce your stopping distance
compared to summer tires. Stopping dis-
tance, however, is still considerably great-
er than when the road is not covered with
snow or ice. Exercise appropriate caution.
Tire speed rating
Additional information on winter tires can
be found under “Winter tires”
(page 245).
Warning!
G
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
may lose control of the vehicle. Continued
driving with a flat tire or driving at high
speed with a flat tire will cause excessive
heat build-up and possibly a fire.
Warning!
G
If ice has formed on the road, tire traction
will be substantially reduced. Under such
weather conditions, drive, steer and brake
with extreme caution.
Warning!
G
Even when permitted by law, never operate
a vehicle at speeds greater than the maxi-
mum speed rating of the tires.
Exceeding the maximum speed for which
tires are rated can lead to sudden tire fail-
ure, causing loss of vehicle control and pos-
sibly resulting in an accident and/or
personal injury and possible death, for you
and for others.
228 OperationDriving instructionsC240, C2404MATIC, C320, and
C 320 4MATIC
Your vehicle is factory equipped with
“H”-rated tires, which have a speed rating
of 130 mph (210 km / h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).
C 230 Kompressor Sport, C 320 Sport,
and C 320 4MATIC Sport
Your vehicle is factory equipped with
“W”-rated tires, which have a speed rating
of 168 mph (270 km / h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).C32AMG
Your vehicle is factory equipped with
“Y”-rated tires, which have a speed rating
of 188 mph (300 km / h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
155 mph (250 km/h).
Regardless of the tire speed rating, local
speed limits should be obeyed. Use pru-
dent driving speeds appropriate to prevail-
ing conditions.
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move selector lever to positionN or in
case of manual transmission declutch. Try
to keep the vehicle under control by cor-
rective steering action.
iInformation on driving with snow
chains, see “Snow chains”
(page 246).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.
229 Operation
Driving instructions
Road salts and chemicals can adversely af-
fect braking efficiency. Increased pedal
force may become necessary to produce
the normal braking effect.
We therefore recommend depressing the
brake pedal periodically when traveling at
length on salt-strewn roads.
This can bring road salt impaired braking
efficiency back to normal. Be very careful
that you carry out these braking maneu-
vers without endangering any other road
users.
If the vehicle is parked after being driven
on salt treated roads, the braking efficien-
cy should be tested as soon as possible af-
ter driving is resumed while observing the
safety rules in the previous paragraph.
For more information, see “Winter driving”
(
page 245).
Standing water
Warning!
G
If the vehicle becomes stuck in snow, make
sure that snow is kept clear of the exhaust
pipe and from around the vehicle with the
engine running. Otherwise, deadly carbon
monoxide (CO) gases may enter vehicle in-
terior resulting in unconsciousness and
death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the ve-
hicle not facing the windWarning!
G
The outside temperature indicator is not de-
s i g n e d t o s e r v e a s a n i c e - w a r n i n g d e v i c e a n d
is therefore unsuitable for that purpose. In-
dicated temperatures just above the freez-
ing point do not guarantee that the road
surface is free of ice.
!Do not drive through flooded areas or
water of unknown depth.
If you must drive through standing wa-
ter, drive slowly to prevent water from
entering the passenger compartment
or the engine compartment. Water in
these areas could cause damage to
electrical components or wiring of the
engine or transmission, or could result
in water being ingested by the engine
through the air intake causing severe
internal engine damage. Any such
damage is not covered by the
Mercedes-Benz Limited Warranty.
234 OperationAt the gas station
Check regularly and before a long trip
1Coolant level
More information on the coolant level
can be found in the “Operation” section
(
page 238).
2Brake fluid (fuse box cover removed)
More information on brake fluid can be
found in the “Technical data” section
(page 332).
Removing fuse box cover
(page 312).
3Windshield washer and headlamp
cleaning system*
For more information on refilling the
reservoir, see the “Operation” section
(page 241).Engine oil level
More information on engine oil can be
found in the “Operation” section
(
page 236).
Opening hood (
page 235).
Coolant
For normal replenishing, use water (pota-
ble water quality). More information on
coolant can be found in the “Operation”
section (
page 238).
Vehicle lighting
Check function and cleanliness. For more
information on replacing light bulbs, see
the “Practical hints” section (
page 290).
Exterior lamp switch (
page 101).
Tire inflation pressure
More information on tire inflation pressure
can be found in the “Operation” section
(
page 243).
iUse only premium unleaded gasoline
with a minimum Posted Octane Rating
of 91 (average of 96 RON / 86 MON).
Information on gasoline quality can
normally be found on the fuel pump.
More information on gasoline can be
found in the Factory Approved Service
Products pamphlet.
Flexible Fuel Vehicles (MY 2003
Mercedes-Benz C 320 models, except
those equipped with manual transmis-
sion or 4MATIC*):
More information on Flexible Fuel Vehi-
cles can be found in the “Technical da-
ta” section (
page 334).
iLeaving the engine running and the fuel
cap open can cause the
?
lamp to
illuminate.
See also “Practical hints” section
(
page 259).
237 Operation
Engine compartment
You can check the engine oil level on the
multifunction display.
Turn the key in the starter switch to
position2.
The standard display (
page 116) should
appear in the multifunction display.
Press button
k
or
j
, on the
steering wheel until the following mes-
sage is seen in the multifunction dis-
play:
ENGINE OIL LEVEL - MEASUREMENT IN
PROCESS! CORRECT MEASUREMENT ONLY
IF VEH. LEVEL
After about three seconds this mes-
sage is displayed: ENGINE OIL LEVEL – MEASURING NOWOne of the following messages will sub-
sequently appear in the indicator:
ENGINE OIL LEVEL – OK
ENGINE OIL LEVEL – ADD
1 QUART (1.0 LITER)!
ENGINE OIL LEVEL – ADD
1.5 QUARTS (1.5 LITERS)!
ENGINE OIL LEVEL – ADD
2 QUARTS (2.0 LITERS)!
Adding engine oil
1Filler neck
Unscrew the cap from filler neck1. Be
careful not to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.
Screw the cap back on the filler neck.!Excessive oil must be siphoned or
drained off. It could cause damage to
the engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.
238 OperationEngine compartmentOther display messages
If there is excessive engine oil with the en-
gine at normal operating temperature, the
following message will appear: ENGINE OIL LEVEL-REDUCE OIL LEVEL
Have excess oil siphoned.
If the key is not turned to position2 in the
starter switch:
FOR ENGINE OIL LEVEL IGNITION ON
PLEASE!
Switch on the ignition.
If you see the message:
OBSERVE WAITING PERIOD
Wait five minutes before repeating
check procedure.
If you see the message:
ENGINE OIL LEVEL-NOT WHEN ENGINE ON
!
Turn off the engine. If engine is at nor-
mal operating temperature, wait five
minutes before checking oil. If the en-
gine is not yet at normal operating tem-
perature, you must wait 30 minutes
before checking oil.If a proper oil level check cannot be per-
formed, the following message will appear:
MEASURING NOT POSSIBLE
Repeat the engine oil level check after
a short while.
See “Practical hints” (
page 270) if an en-
gine oil level indicator appears on the dis-
play when the engine is running.
More information on engine oil can be
found in the “Technical data” section
(
page 332).
Transmission fluid level
The transmission fluid level does not need
to be checked. If you notice transmission
fluid loss or gear shifting malfunctions,
have an authorized Mercedes-Benz Center
check the transmission.Coolant level
The engine coolant is a mixture of water
and anticorrosion/antifreeze. To check
the coolant level, the vehicle must be
parked on level ground and the engine
must be cool.
The coolant expansion tank is located on
the passenger side of the engine compart-
ment.