2003 LINCOLN TOWN CAR ECU

2. Route the child safety seat tether strap over the back of the seat.
For vehicles with adjustable head restraints, route the tether strap under
the head restraint and between the head restraint posts, otherwise route
the tether strap over the top of the seatback.
3. Locate the correct anchor for the
selected seating position.
4. Open the tether anchor cover.
5. Clip the tether strap to the
anchor as shown.
If the tether strap is clipped
incorrectly, the child safety
seat may not be retained properly
in the event of a collision.
6. Refer to theInstalling child safety seats with combination lap and
shoulder beltssection of this chapter for further instructions to secure
the child safety seat.
7. Tighten the child safety seat tether strap according to the
manufacturer’s instructions.
If the safety seat is not anchored properly, the risk of a child
being injured in a collision greatly increases.
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Seating and Safety Restraints
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STARTING
Positions of the ignition
1. ACCESSORY, allows the electrical
accessories such as the radio to
operate while the engine is not
running.
2. LOCK, locks the automatic
transmission gearshift lever and
allows key removal.
3. OFF, shuts off the engine and all
accessories without locking the
steering wheel. This position also allows the automatic transmission shift
lever to be moved from the P (Park) position without the brake pedal
being depressed.
When the key is in the ignition OFF position, the automatic
transmission shift lever can be moved from the P (Park) position
without the brake pedal depressed. To avoid unwanted vehicle
movement, always set the parking brake.
4. ON, all electrical circuits operational. Warning lights illuminated. Key
position when driving.
5. START, cranks the engine. Release the key as soon as the engine
starts.
Refer to theSecurilock
Passive Anti-Theft Systemsection in the
Locks and securitychapter for information on Securilock
keys.
Preparing to start your vehicle
Engine starting is controlled by the powertrain control system. This
system meets all Canadian Interference-Causing Equipment standard
requirements regulating the impulse electrical field strength of radio
noise.
When starting a fuel-injected engine, avoid pressing the accelerator
before or during starting. Only use the accelerator when you have
difficulty starting the engine. For more information on starting the
vehicle, refer toStarting the enginein this chapter.
3
1
2
5
4
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Driving
Driving
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3. Start the vehicle.
If it is necessary to use the above procedure to move the gearshift lever,
it is possible that a fuse has blown or the vehicle’s brakelamps are not
operating properly. Refer toFuses and relaysin theRoadside
emergencieschapter.
Do not drive your vehicle until you verify that the brakelamps
are working.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Driving with a 4–speed automatic transmission
Understanding the gearshift positions of the 4–speed automatic
transmission
P (Park)
This position locks the transmission and prevents the rear wheels from
turning.
To put your vehicle in gear:
•Start the engine
•Depress the brake pedal
•Move the gearshift lever into the desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and securely latch it in P (Park)
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Driving
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
27 20A Fuel filler door release switch
28 10A Heated mirrors
29 20A Left front door module
30 7.5A Trunk lid release switch, Door
lock switches, Left front seat
control switch, Left front door
module, Power mirror switch,
Adjustable pedals
31 7.5A Main light switch, LCM
32 10A Electronic hidden antenna module
33 15A Front radio control unit, Digital
compact disc changer
Relay 1—Accessory delay relay
(Signature/Cartier) or Power
window relay (Executive)
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
Always disconnect the battery before servicing high current
fuses.
Always replace the cover to the power distribution box before
reconnecting the battery or refilling fluid reservoirs
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and specificationschapter.
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Roadside Emergencies
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GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the authorized
dealer where your vehicle was purchased when warranty repairs are
needed. However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership cannot assist you, then
contact the Customer Relationship Center.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
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Customer Assistance
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In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
•Your telephone number (home and business)
•The name of the dealer and the city where the dealership is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
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Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
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IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 29,000 km (18,000 miles), whichever occurs
first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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