2003 LINCOLN TOWN CAR Where

•The warning light will either flash or stay lit.
•The warning light will not illuminate immediately after ignition is
turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and warning light are repaired.
If any of these things happen, even intermittently, have the Personal
safety system serviced at your dealership or by a qualified technician
immediately. Unless serviced, the system may not function properly in
the event of a collision.
Safety restraints precautions
Always drive and ride with your seatback upright and the lap
belt snug and low across the hips.
To reduce the risk of injury, make sure children sit where they
can be properly restrained.
Never let a passenger hold a child on his or her lap while the
vehicle is moving. The passenger cannot protect the child from
injury in a collision.
All occupants of the vehicle, including the driver, should always
properly wear their safety belts, even when an air bag (SRS) is
provided.
It is extremely dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in these areas
are more likely to be seriously injured or killed. Do not allow people to
ride in any area of your vehicle that is not equipped with seats and
safety belts. Be sure everyone in your vehicle is in a seat and using a
safety belt properly.
In a rollover crash, an unbelted person is significantly more likely
to die than a person wearing a safety belt.
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Seating and Safety Restraints
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Each seating position in your vehicle has a specific safety belt
assembly which is made up of one buckle and one tongue that
are designed to be used as a pair. 1) Use the shoulder belt on the
outside shoulder only. Never wear the shoulder belt under the arm. 2)
Never swing the safety belt around your neck over the inside shoulder.
3) Never use a single belt for more than one person.
Always transport children 12 years old and under in the back
seat and always properly use appropriate child restraints.
Safety belts and seats can become hot in a vehicle that has been
closed up in sunny weather; they could burn a small child. Check
seat covers and buckles before you place a child anywhere near them.
Combination lap and shoulder belts
1. Insert the belt tongue into the
proper buckle (the buckle closest to
the direction the tongue is coming
from) until you hear a snap and feel
it latch. Make sure the tongue is
securely fastened in the buckle.
2. To unfasten, push the release
button and remove the tongue from
the buckle.
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8. Allow the safety belt to retract to
remove any slack in the belt.
9. Before placing the child in the
seat, forcibly move the seat forward
and back to make sure the seat is
securely held in place. To check
this, grab the seat at the belt path
and attempt to move it side to side
and forward. There should be no
more than one inch of movement for
proper installation.
10. Try to pull the belt out of the retractor to make sure the retractor is
in the automatic locking mode (you should not be able to pull more belt
out). If the retractor is not locked, unbuckle the belt and repeat steps
two through nine.
Check to make sure the child seat is properly secured before each use.
Attaching child safety seats with tether straps
Most new forward-facing child safety seats include a tether strap which
goes over the back of the seat and hooks to an anchoring point. Tether
straps are available as an accessory for many older safety seats. Contact
the manufacturer of your child seat for information about ordering a
tether strap.
The rear seats of your vehicle are equipped with built-in tether strap
anchors located behind the seats as described below.
The tether anchors in your vehicle are located under a cover marked
with the tether anchor symbol (shown with title).
The tether strap anchors in your
vehicle are in the following positions
(shown from top view):
Attach the tether strap only to the appropriate tether anchor as
shown. The tether strap may not work properly if attached
somewhere other than the correct tether anchor.
1. Position the child safety seat on the seat cushion.
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Starting the engine
1. Turn the key to 4 (ON) without
turning the key to 5 (START). If
there is difficulty in turning the key,
rotate the steering wheel until the
key turns freely.
2. Turn the key to 5 (START), then
release the key as soon as the
engine starts. Excessive cranking
could damage the starter.
Note:If the engine does not start within five seconds on the first try,
turn the key to 3 (OFF), wait 10 seconds and try again.
Using the engine block heater (if equipped)
Use of an engine block heater is strongly recommended if you live in a
region where temperatures reach -23°C (-10°F) or below. For best
results, plug the heater in at least three hours before starting the vehicle.
The heater can be plugged in the night before starting the vehicle.
To reduce the risk of electrical shock, do not use your heater
with ungrounded electrical systems or two-pronged (cheater)
adapters.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
If you smell exhaust fumes inside your vehicle, have your dealer
inspect your vehicle immediately. Do not drive if you smell
exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 2.5 cm (one inch) or adjust the heating
or air conditioning to bring in fresh air.
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USA English(fus)
Driving
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DRIVING THROUGH WATER
If driving through deep or standing water is unavoidable, proceed very
slowly especially if the depth is not known. Never drive through water
that is higher than the bottom of the hubs (for trucks) or the bottom of
the wheel rims (for cars). Traction or brake capability may be limited
and your vehicle may stall. Water may also enter your engine’s air intake
and severely damage your engine.
Once through the water, always dry the brakes by moving your vehicle
slowly while applying light pressure on the brake pedal. Wet brakes do
not stop the vehicle as quickly as dry brakes.Driving through deep
water where the transmission vent tube is submerged may allow
water into the transmission and cause internal transmission
damage.
VEHICLE LOADING
Before loading a vehicle, familiarize yourself with the following terms:
•Base Curb Weight:Weight of the vehicle including any standard
equipment, fluids, lubricants, etc. It does not include occupants or
aftermarket equipment.
•Payload:Combined maximum allowable weight of cargo, occupants
and optional equipment. The payload equals the gross vehicle weight
rating minus base curb weight.
•GVW (Gross Vehicle Weight):Base curb weight plus payload
weight. The GVW is not a limit or a specification.
•GVWR (Gross Vehicle Weight Rating):Maximum permissible total
weight of the base vehicle, occupants, optional equipment and cargo.
The GVWR is specific to each vehicle and is listed on the Safety
Certification Label on the driver’s door pillar.
•GAWR (Gross Axle Weight Rating):Carrying capacity for each axle
system. The GAWR is specific to each vehicle and is listed on the
Safety Certification Label on the driver’s door pillar.
•GCW (Gross Combined Weight):The combined weight of the
towing vehicle (including occupants and cargo) and the loaded trailer.
•GCWR (Gross Combined Weight Rating):Maximum permissible
combined weight of the towing vehicle (including occupants and
cargo) and the loaded trailer.
•Maximum Trailer Weight Rating:Maximum weight of a trailer the
vehicle is permitted to tow. The maximum trailer weight rating is
determined by subtracting the vehicle curb weight for each
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GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the authorized
dealer where your vehicle was purchased when warranty repairs are
needed. However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership cannot assist you, then
contact the Customer Relationship Center.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
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Customer Assistance
Customer Assistance
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In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
•Your telephone number (home and business)
•The name of the dealer and the city where the dealership is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
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THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
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