Page 388 of 483

IN CASE OF AN EMERGENCY
375
IF YOUR VEHICLE BECOMESSTUCK
If your vehicle becomes stuck in snow, mud, sand, etc.,
then you may attempt to rock the vehicle free by moving
it forward and backward.
In this situation, lock the center differential and turn off the
vehicle skid control system. (For details, see “Four wheel
drive system” on page 309.)
CAUTION
Do not attempt to rock the vehicle free by moving it
forward and backward if people or objects are anywhere
near the vehicle. During the rocking operation the
vehicle may suddenly move forward or backward as it
becomes unstuck, causing injury or damage to nearby
people or objects.
NOTICE
If you rock your vehicle, observe the following
precautions to prevent damage to the transmission and
other parts.
Do not depress the accelerator pedal while shifting
the selector lever or before the transmission is
completely shifted to forward or reverse gear.
Do not race the engine and avoid spinning the
wheels.
If your vehicle remains stuck after rocking the vehicle
several times, consider other ways such as towing.
Page 389 of 483

IN CASE OF AN EMERGENCY
376
IF YOUR VEHICLE NEEDS TO BETOWED
If towing is necessary, we recommend you to have it done
by your Lexus dealer or a commercial tow truck service.
In consultation with them, have your vehicle towed using
either (a) or (b).
(a) Towing with a wheel lift type truck
(b) Using a flat bed truck
(c) Never tow with a sling type truck
Only when you cannot receive a towing service from a
Lexus dealer or commercial tow truck service, tow your
vehicle carefully in accordance with the instructions
given in “(d) Emergency towing” on page 380.
Proper equipment will help ensure that your vehicle is not
damaged while being towed. Commercial operators are
generally aware of the state/provincial and local laws
pertaining to towing.
Your vehicle can be damaged if it is towed incorrectly. Although
most operators know the correct procedure, it is possible to
make a mistake. To avoid damage to your vehicle, make sure
the following precautions are observed. If necessary, show
this page to the tow truck driver. TOWING PRECAUTIONS:
Use a safety chain system for all towing, and abide by the
state/provincial and local laws. The wheels and axle on the
ground must be in good condition. If they are damaged, use
a towing dolly.
CAUTION
When
your vehicle is towed, put the vehicle height in the
“N” (normal) mode and push the “HEIGHT CONTROL
OFF” switch to turn off the rear height control air
suspension. Otherwise, the vehicle height may be
changed in the automatic leveling function, resulting in
accident. For details, see “Rear height control air
suspension” on page 315.
Page 390 of 483
IN CASE OF AN EMERGENCY
377
(a) Towing with a wheel lift type truck
From front
Use a towing dolly under the rear wheels.
NOTICE
Never tow a vehicle with an automatic transmission
from the front with rear wheels on the ground, as this
may cause serious damage to the transmission.
From rear
Use a towing dolly under the front wheels.
NOTICE
Never tow a vehicle with an automatic transmission
from the rear with front wheels on the ground, as this
may cause serious damage to the transmission.
Page 391 of 483
IN CASE OF AN EMERGENCY
378
(b) Using a flat bed truck
Tie down points
If your Lexus is transported by a flat bed, it should be tied
down at locations A and B as shown above.
Rear emergency towing eyelet
NOTICE
Do not use the rear emergency towing eyelet.
Page 392 of 483
IN CASE OF AN EMERGENCY
379
Tie down angle
If you use chains or wires to tie down your vehicle, the
angles shaded black must be at 45.
(c) Towing with a sling type truck
NOTICE
Do not tow with a sling type truck, either from the front
or rear. This may cause body damage.
Page 393 of 483

IN CASE OF AN EMERGENCY
380
(d) Emergency towing
If towing is necessary, we recommend you to have it done
by your Lexus dealer or a commercial tow truck service.
If towing service is not available in an emergency, your
vehicle may be temporarily towed by a cable or chain
secured to the emergency towing eyelet. Use extreme
caution when towing the vehicle.
NOTICE
Only use specified towing eyelet; otherwise your
vehicle may be damaged.
A driver must be in the vehicle to steer it and operate the
brakes. Towing in this manner may be done only on hard
−surfaced
roads for a short distance and at low speeds. Also, the wheels,
axles, drive train, steering and brakes must all be in good
condition.
CAUTION
Use extreme caution when towing the vehicle. Avoid
sudden starts or erratic driving maneuvers which would
place excessive stress on the emergency towing eyelet
and towing cable or chain. The eyelet and towing cable
or chain may break and cause serious injury or damage.
NOTICE
Use only a cable or chain specifically intended for use
in towing vehicles. Securely fasten the cable or chain
to the towing eyelet provided.
Before towing, check that the center differential is unlocked.
(The indicator light must be off with the ignition on.) Release
the parking brake and put the transmission in “N”. The ignition
key must be in “ACC” (engine off) or “ON” (engine running).
CAUTION
If the engine is not running, the power assist for the
brakes and steering will not work so steering and
braking will be much harder than usual.
Page 394 of 483

IN CASE OF AN EMERGENCY
381
Emergency towing hook precautions:
Before emergency towing, check that the eyelet is not
broken or damaged and that the installation bolts are not
loose.
Fasten the towing cable or chain securely to the hook.
Do not jerk the eyelet. Apply steady and even force.
To avoid damaging the eyelet, do not pull from the side or at
a vertical angle. Always pull straight ahead.
CAUTION
If the emergency towing eyelet is used to get out when
your vehicle becomes stuck in the mud, sand or other
condition from which the vehicle cannot be driven out
under its own power, make sure to observe the
precautions mentioned below. Otherwise, excessive
stress will be put on the eyelet and the towing cable or
chain may break, causing serious injury or damage.
If the towing vehicle can hardly move, do not forcibly
continue the towing. Contact your Lexus dealer or a
commercial tow truck service for assistance.
Tow the vehicle as straight ahead as possible.
Keep away from the vehicle during towing.
Tips for towing a stuck vehicle:
The following methods are effective to use when your
vehicle is stuck in the mud, sand or other condition from
which the vehicle cannot be driven out under its own
power. Use extreme caution when towing the vehicle. In
addition, keep away from the vehicles and towing cable or
chain when towing.
Remove the sand and soil in the front and the back of the
tires.
Place stones or wood under the tires.