2003 Lexus GX470 service

IN CASE OF AN EMERGENCY
383
LEXUS LINK SYSTEM
The Lexus Link System is an invehicle communications
service that provides you with enhanced safety, security
and convenience. With an active subscription you can
push the “SER VICES” button for operator assistance or in
an emergency situation such as a vehicle accident (in
which the airbag was activated), you will automatically be
connected to the Lexus Link Call Center which will assist
you and/or send help 24 hours a day, 7 days a week.
The Lexus Link System can also record your voice or your
conversation with the Lexus Link Call Center Advisor. The Lexus Link System is a subscription
−based service. To
obtain any of the Lexus Link services you must have enrolled
with the Lexus Link Call Center and have an active
subscription. It is important to be aware that an active
subscription is required to re ceive safety and security services.
To learn more about your subscription status or how to renew
or extend your subscription, please push the “SERVICES”
button and speak to the Lexus Link Advisor, or you may dial toll
free 1 −800−25 Lexus (Toll −Free) (1−800−255−3987) and
select the option for Lexus Link. If you are not enrolled, you will
hear the explanation about Lexus Link System. The actual
message is shown on “Audible voice prompts” on page 390.
If you push the “SERVICES” button again, the services
enrollment call will be announced. To cancel the enrollment
call, push the “SERVICES” button one more time.
NOTICE
This system is only operational in GPS (Global
Positioning System) and analog cellular coverage
areas. Services may not be available in an area where
the GPS and analog cellular phone signals cannot be
received.

IN CASE OF AN EMERGENCY
384When the ignition is turned to the “ON” position, “The Lexus
Link System is active” is announced to inform you that the
system is on.
If your Lexus Link subscription expires, you will
hear “The Lexus Link System is not active. To activate your
Lexus Link System, press the “SERVICES” button now”. To
learn more about your subscription status or how to renew or
extend your subscription, please push the “SERVICES” button
to speak to a Lexus Link Advisor, or you may dial toll free
1−800−25 Lexus (Toll −Free) (1−800−255−3987) and select
the option for Lexus Link. If problems are detected in the Lexus
Link System, you will hear “A Lexus Link System error has
been detected. Please contact your Lexus dealer.” If you hear
this message, take your vehicle to your Lexus dealer.
In some cases, even if your subscription has expired, you may
hear “The Lexus Link System is active”. This is due to the time
delay required to process the deactivation of your Lexus Link
System. During this period, when you push the “SERVICES”
button, your call will be forwarded to enrollment. Once the
deactivation process has been completed, you will hear “The
Lexus Link System is not active”.
NOTICE
The voice prompt messages are the primary means to
let you know the status of your subscription. It is
important to be aware that an active subscription is
required to receive safety and security services. If these
voice prompt messages are disabled and you desire to
have them reactivated, contact your Lexus dealer.
When you push the “ − VOL +” button on the “−” side
immediately followed by the “PLAY” button, you can hear an
explanation about the Lexus Link System. However, this
function is not available when you are recording or hearing a
playback. See “Audible voice prompts” on page 390 for a
written version of this recorder message.
The basic subscriber service package is available free of
charge for the first year.
NOTICE
Do not remove the Lexus Link fuse and wiring harness
with the ignition on, or an emergency call will be placed
to the Lexus Link Call Center.

IN CASE OF AN EMERGENCY
385
Automatic notifications
If an airbag deploys, an emergency signal is sent
automatically to the Lexus Link Call Center. In your vehicle, the
system announces “Placing an emergency call to the Lexus
Link Center.” In response to the signal, Lexus Link Advisor will
attempt to communicate with you first. If the Advisor cannot get
any response from you, the Advisor will locate your vehicle
through the GPS, call the nearest emergency services
provider, describe the situation and your location. If necessary,
the Advisor will transfer your call to the emergency services
operator.
If the theft deterrent system on your vehicle is activated,
the Lexus Link System on your vehicle will automatically call
the Lexus Link Call Center. The Advisor will attempt to contact
you to determine whether the alarm is valid.
If you report to the Lexus Link Call Center that your vehicle has
been stolen, the Advisor will locate, track and provide location
information to the appropriate law enforcement authority. To
protect subscriber privacy, the Lexus Link Call Center will not
provide the location of a vehicle to anyone other than a law
enforcement authority.
If you accidentally activate the vehicle alarm, push the
“UNLOCK” button on the wireless remote control key within 55
seconds after the alarm was set off, or insert the key into the
door keyhole or ignition switch. The Lexus Link System will
cancel the theft call.NOTICE
 Once the emergency button is pushed, an emergency
call cannot be cancelled.
 This system is only operational in GPS and analog
cellular coverage areas. Upon subscription
expiration, all Lexus Link services (i.e. automatic
notification, emergency call functions, service call
functions, door locking/unlocking function) are
deactivated.

IN CASE OF AN EMERGENCY
386
Manual emergency calling
You can place an emergency call manually. Open the
cover and push the emergency button. You will hear
“Placing an emergency call to Lexus Link Center.” Upon
reception of your call, the Advisor will locate your vehicle
and contact you to assess the situation. If necessary, the
Advisor will alert the nearest emergency service provider.
This emergency call should only be made in
lifethreatening situations.
If your vehicle is stolen, call the Lexus Link Call Center at
1−800−25−LEXUS (Toll−Free) (1−800−255−3987). The
Center will locate, track and provide location information to the
appropriate police authority. To protect subscriber privacy, the
Lexus Link Call Center will not provide the location of a vehicle
to anyone other than a law enforcement authority.
NOTICE
This system is only operational in GPS and analog
cellular coverage areas. Upon subscription expiration,
all Lexus Link services (i.e. automatic notification,
emergency call functions, service call functions, door
locking/unlocking function) are deactivated.

IN CASE OF AN EMERGENCY
387
Other Services
When you push the “SERVICES” button, you will hear
“Calling the Lexus Link Center”. When the Advisor
receives your location and ID from the system, the Advisor
provides you with the service. The services provided will
depend on the level of service package selected.
For details about various services that are available, contact
your Lexus dealer, or push the “SERVICES” button and speak
to the Lexus Link Advisor, or you may dial toll free 1−800−25
Lexus (Toll −Free) (1− 800−255 −3987) and select the option for
Lexus Link.
To cancel a services call, push the “SERVICES” button a
second time. “Lexus Link call cancelled” will be announced. If any problem concerning the Lexus Link System occurs
during
driving, the system will announce “A Lexus Link System
error has been detected. Please contact your Lexus dealer.”
If you hear this message, take your vehicle to your Lexus
dealer.
Lexus Link services may not be available if:
 The components or wire harnesses for the system are
damaged;
 The Lexus Link Call Center is not operational;
 The antenna does not work properly due to vehicle damage;
 In a weak or non −analog cellular coverage area;
 In area where the GPS signal is weak or cannot be received;
 The Lexus Link subscription has expired.
NOTICE
Upon subscription expiration, all Lexus Link services
(i.e. automatic notification, emergency call functions,
service call functions) are deactivated.

IN CASE OF AN EMERGENCY
388
Door Locking/Unlocking by Lexus Link
System
The Lexus Link System will allow your vehicle to be locked
and unlocked remotely.
If you find that your vehicle has not been locked, call the Lexus
Link Call Center 1−800−25−LEXUS (Toll−Free)
(1−800−255−3987), the Lexus Link Advisor can assist in
locking your vehicle.
In case you are locked out, call the Lexus Link Call Center
1−800−25 Lexus (Toll −Free) (1− 800−255−3987), a Lexus Link
Advisor can assist in unlocking your vehicle.
NOTICE
You must provide the Lexus Link operator with your
Lexus Link PIN (Personal Identification Number) or
personal security word, before they lock/unlock your
vehicle. However, the Lexus Link System will not be
able to lock or unlock your vehicle if it has been parked
for 48 hours or more after the ignition is turned off.
Upon subscription expiration, all Lexus Link services
(i.e. automatic notification, emergency call functions,
service call functions, door locking/unlocking function)
are deactivated.
Memo record
 1 “REC” button 2 “PLAY” button 3 “ VOL +” button
During a service call, you can record a conversation with the
Lexus Link Call Center Advisor. This function is very
convenient for drivers so they do not have to take notes while
driving.
“REC” button: Push this button to record information or a
conversation with Lexus Link Call Center. To stop recording,
push the button again. Up to 5 minutes of recording time is
available.
When you push the “REC” button, all previous messages are
deleted and the system begins recording your new message.

IN CASE OF AN EMERGENCY
390
Audible voice prompts
The following table shows the voice responses from the Lexus Link System\
.Voice phrase: Explanation about Lexus Link System
This is the Lexus Link system. Integrating
global positioning satellite and wireless
communication technology into your
Lexus and providing enhanced safety,
security, and convenience. At the touch of
a button, or automatically in the event of
an accident, you are connected to a Lexus
Link Advisor who will assist you − 24 hours
a day, 7 days a week where GPS and
cellular coverage is available. The Lexus
Link System also has an audio recorder
allowing you to record reminders to
yourself or information from a Lexus Link
Advisor.
To contact a Lexus Link Advisor, press the
“SERVICES” button. The Lexus Link
System will inform the advisor of your
vehicle’s current location and your
identity. The advisors can handle a wide
variety of services, such as giving
directions to shops, gas stations, ATMs,
restaurants and roadside assistance with
location. Services available will depend
on the service package you selected.In an emergency, press the emergency
services button on your Lexus Link
console. It is marked with a red
ambulance. Upon receiving your call, the
advisor will assess the situation and, if
necessary, alert the nearest emergency
services provider. The emergency button
should only be used in life threatening
situations.
If your Lexus detects that an airbag
deployment may have occurred, the
Lexus Link System will automatically send
an emergency message to the Lexus Link
Call Center.
The system will also automatically contact
the call center if the security system alarm
goes off. An advisor will first contact you
to determine if the alarm is valid. Upon
your confirmation, the advisor will then
provide the vehicle location to the police.If you accidentally set off the alarm, press
the remote door unlock, or insert your key
in the door lock or ignition within 55
seconds. This will prevent the Lexus Link
System from placing a theft call.
The volume control lets you adjust the
volume level for Lexus Link calls, system
prompts, and memos. Press the plus key
to increase volume and the minus key to
decrease it.
To record a memo or a call, press the key
labeled “REC”. When you are finished
recording, press the “REC” button again.
To listen to the memo, press the “PLAY”
button. You can record one message up
to five minutes long. When you record a
new memo, all of the previous memos will
be erased.
For more detailed information on the use,
features and limitations of this system,
please consult your Lexus Link Owner’s
Manual.

IN CASE OF AN EMERGENCY
391
Voice phrase
Description
The Lexus Link System is
active.The system is operational
with the ignition on.
Placing an emergency call
to Lexus Link CenterEmergency call is placed.
Calling the Lexus Link
CenterService call is placed.
Lexus Link Call cancelledService call is cancelled.
Previous attempt to call the
Lexus Link Center was
unsuccessful.The attempt to call the
Lexus Link Center was
unsuccessful.
RecordingThe recording will start.
Recording completeThe recording is complete.
Recording time exceededThe recording memory is
now full.
Playback completeThe playback is complete.
Playback cancelledThe playback is cancelled.
A Lexus Link System error
has been detected. Please
contact your Lexus dealer.An error has been detected
with the Lexus Link System.
Contact your Lexus dealer.
Voice phraseDescription
The Lexus Link System is
not active. To activate your
Lexus Link System, press
the “SERVICES” button
now.Message notifies vehicle
occupants that the
subscription has expired.
Your Lexus Link
subscription has expired.
Services are not available.You operated a Lexus Link
button despite an expired
subscription. Your Lexus
Link subscription has
expired, push the “Services”
button a second time to
reactivate.
No cellular service
available. Unable to
contact the Call Center.In cellular coverage areas
without analog coverage,
you cannot use the Lexus
Link System. Unable to
contact the Lexus Link Call
Center until you have
cellular coverage.