
Service
Your dealer knows your vehicle best and wants you to
be happy with it. We hope you’ll go to your dealer
for all your service needs. You’ll get genuine GM parts
and GM-trained and supported service people.
We hope you’ll want to keep your GM vehicle all GM.
Genuine GM parts have one of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you’ll
want to use the proper service manual. It tells you much
more about how to service your vehicle than this manual
can. To order the proper service manual, seeService
Publications Ordering Information on page 7-10.
Your vehicle may have an air bag system. If it does, see
Servicing Your Air Bag-Equipped Vehicle on page 1-74
before attempting to do your own service work.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeePart E: Maintenance Record on page 6-20.
{CAUTION:
You can be injured and your vehicle could be
damaged ifyou try to do service work on a
vehicle without knowing enough about it.
•Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.
CAUTION: (Continued)
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2003 - Savana OM

CAUTION: (Continued)
•
Be sure to use the proper nuts, bolts and
other fasteners. “English” and “metric”
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.
Adding Equipment to the Outside of
Your Vehicle
Things you might add to the outside of your vehicle
can affect the airflow around it. This may cause
wind noise and affect windshield washer performance.
Check with your dealer before adding equipment to
the outside of your vehicle.
Fuel
Use of the recommended fuel is an important part of the
proper maintenance of your vehicle.
Gasoline Octane
Use regular unleaded gasoline with a posted octane
of 87 or higher. If the octane is less than 87, you may
get a heavy knocking noise when you drive. If this
occurs, use a gasoline rated at 87 octane or higher as
soon as possible. Otherwise, you might damage
your engine. A little pinging noise when you accelerate
or drive uphill is considered normal. This does not
indicate a problem exists or that a higher-octane fuel is
necessary. If you are using 87 octane or higher-octane
fuel and hear heavy knocking, your engine needs
service.
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2003 - Savana OM

Additives
To provide cleaner air, all gasolines in the United States
are now required to contain additives that will help
prevent engine and fuel system deposits from forming,
allowing your emission control system to work properly.
You should not have to add anything to your fuel.
Gasolines containing oxygenates, such as ethers and
ethanol, and reformulated gasolines may be available
in your area to contribute to clean air. General Motors
recommends that you use these gasolines, particularly if
they comply with the specifications described earlier.
Notice:Your vehicle was not designed for fuel that
contains methanol. Don’t use fuel containing
methanol. It can corrode metal parts in your fuel
system and also damage the plastic and rubber
parts. That damage wouldn’t be covered under
your warranty.
Some gasolines that are not reformulated for low
emissions may contain an octane-enhancing additive
called methylcyclopentadienyl manganese tricarbonyl(MMT); ask the attendant where you buy gasoline
whether the fuel contains MMT. General Motors
does not recommend the use of such gasolines.
Fuels containing MMT can reduce the life of spark plugs
and the performance of the emission control system
may be affected. The malfunction indicator lamp
may turn on. If this occurs, return to your authorized
GM dealer for service.
Fuels in Foreign Countries
If you plan on driving in another country outside the
United States or Canada, the proper fuel may be hard
tofind. Never use leaded gasoline or any other fuel
not recommended in the previous text on fuel. Costly
repairs caused by use of improper fuel wouldn’tbe
covered by your warranty.
To check the fuel availability, ask an auto club, or
contact a major oil company that does business in the
country where you’ll be driving.
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2003 - Savana OM

When to Add Engine Oil
If the oil is at or below the ADD mark, then you’ll need
to add at least one quart of oil. But you must use
the right kind. This part explains what kind of oil to use.
For engine oil crankcase capacity, seeCapacities
and Specifications on page 5-97.
Notice:Don’t add too much oil. If your engine has
so much oil that the oil level gets above the
upper mark that shows the proper operating range,
your engine could be damaged.
The engine oilfiller cap is
located between the
coolant recovery tank and
the engine air cleaner/filter.
SeeEngine Compartment
Overview on page 5-12
for more information
on location.
Be sure tofill it enough to put the level somewhere in
the proper operating range. Push the dipstick all the way
back in when you’re through.
What Kind of Engine Oil to Use
Oils recommended for your vehicle can be identified by
looking for the starburst symbol.
This symbol indicates that the oil has been certified by
the American Petroleum Institute (API). Do not use
any oil which does not carry this starburst symbol.
If you choose to perform
the engine oil change
service yourself, be sure
the oil you use has
the starburst symbol
on the front of the oil
container. If you have
your oil changed for you,
be sure the oil put into
your engine is American
Petroleum Institute certified
for gasoline engines.
You should also use the proper viscosity oil for your
vehicle, as shown in the viscosity chart.
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2003 - Savana OM

When to Change Engine Oil
If any one of these are true for you, use the short
trip/city maintenance schedule:
•Most trips are less than 5 miles (8 km). This is
particularly important when outside temperatures
are below freezing.
•Most trips include extensive idling (such as frequent
driving in stop-and-go traffic).
•You frequently tow a trailer or use a carrier on top
of your vehicle.
•The vehicle is used for delivery service, police, taxi
or other commercial application.
Driving under these conditions causes engine oil to
break down sooner. If any one of these is true for your
vehicle, then you need to change your oil andfilter
every 3,000 miles (5 000 km) or 3 months—whichever
occursfirst.
If none of them is true, use the long trip/highway
maintenance schedule. Change the oil andfilter every
7,500 miles (12 500 km) or 12 months—whichever
occursfirst. Driving a vehicle with a fully warmed engine
under highway conditions will cause engine oil to
break down slower.
How to Reset the CHANGE ENGINE
OIL Light
The GM Oil Life System calculates when to change your
engine oil andfilter based on vehicle use. Anytime your
oil is changed, reset the system so it can calculate when
the next oil change is required. If a situation occurs where
you chang your oil prior to a CHANGE ENGINE OIL light
being turned on, reset the system.
To reset the CHANGE ENGINE OIL light, do the
following:
1. Turn the ignition key to RUN with the engine off.
2. Fully press and release the accelerator pedal
three times withinfive seconds.
3. If the CHANGE ENGINE OIL lightflashes for
five seconds, the system is reset.
If the system does not reset, try the procedure once
again. If it still does not reset, see your dealer for
service.
SeeChange Engine Oil Light on page 3-37.
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2003 - Savana OM

What to Do with Used Oil
Used engine oil contains certain elements that may be
unhealthy for your skin and could even cause cancer.
Don’t let used oil stay on your skin for very long.
Clean your skin and nails with soap and water, or a good
hand cleaner. Wash or properly dispose of clothing or
rags containing used engine oil. See the manufacturer’s
warnings about the use and disposal of oil products.
Used oil can be a threat to the environment. If you
change your own oil, be sure to drain all the oil from the
filter before disposal. Never dispose of oil by putting it
in the trash, pouring it on the ground, into sewers,
or into streams or bodies of water. Instead, recycle it by
taking it to a place that collects used oil. If you have
a problem properly disposing of your used oil, ask your
dealer, a service station or a local recycling center
for help.
Engine Air Cleaner/Filter
SeeEngine Compartment
Overview on page 5-12
for the location of the
engine air cleaner/filter
and change indicator
(if equipped).
When to Inspect the Engine Air
Cleaner/Filter
If your vehicle is equipped with afilter change indicator
it will let you know when thefilter needs to be replaced.
When the change indicator turns black or is in the
red/orange change zone, change thefilter and reset the
indicator. Vehicles without a change indicator inspect the
air cleaner/filter every 15,000 miles (25 000 km) and
replace thefilter every 30,000 miles (50 000 km). If you
are driving in dusty/dirty conditions, inspect thefilter or
change indicator at each engine oil change.
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2003 - Savana OM

Automatic Transmission Fluid
When to Check and Change
A good time to check your automatic transmissionfluid
level is when the engine oil is changed.
Change both thefluid andfilter every 50,000 miles
(83,000 km) if the vehicle’s GVWR is over 8,600 or if
the vehicle is mainly driven under one or more of these
conditions:
•In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
•In hilly or mountainous terrain.
•When doing frequent trailer towing.
•Uses such as found in taxi, police or delivery
service.
If your vehicle’s GVWR is not over 8,600 and you do
not use your vehicle under any of these conditions,
change thefluid andfilter every 100,000 miles
(166 000 km).
SeePart A: Scheduled Maintenance Services on
page 6-4.
How to Check
Because this operation can be a little difficult, you may
choose to have this done at the dealership service
department.
If you do it yourself, be sure to follow all the instructions
here, or you could get a false reading on the dipstick.
Notice:Too much or too littlefluid can damage
your transmission. Too much can mean that some
of thefluid could come out and fall on hot engine
part or exhaust system parts, starting afire.
Too littlefluid could cause the transmission to
overheat. Be sure to get an accurate reading if you
check your transmissionfluid.
Wait at least 30 minutes before checking the
transmissionfluid level if you have been driving:
•When outside temperatures are above 90°F (32°C).
•At high speed for quite a while.
•In heavy traffic–especially in hot weather.
•While pulling a trailer.
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2003 - Savana OM

Notice:If your engine catchesfire because you keep
driving with no coolant, your vehicle can be badly
damaged. The costly repairs would not be covered by
your warranty. See“Overheated Engine Protection
Operating Mode”in the Index for information on
driving to a safe place in an emergency.
If No Steam Is Coming From Your
Engine
If you get an engine overheat warning but see or
hear no steam, the problem may not be too serious.
Sometimes the engine can get a little too hot when you:
•Climb a long hill on a hot day.
•Stop after high-speed driving.
•Idle for long periods in traffic.
•Tow a trailer. See“Driving on Grades”inTowing a
Trailer on page 4-31.If you get the overheat warning with no sign of steam,
try this for a minute or so:
1. In heavy traffic, let the engine idle in NEUTRAL(N)
while stopped. If it is safe to do so, pull off the road,
shift to PARK (P) or NEUTRAL(N) and let the
engine idle.
2. Turn on your heater to full hot at the highest fan
speed and open the window as necessary.
If you no longer have the overheat warning, you can
drive. Just to be safe, drive slower for about 10 minutes.
If the warning doesn’t come back on, you can drive
normally.
If the warning continues, and you have not stopped,
pull over, stop, and park your vehicle right away.
If there’s still no sign of steam, push down the
accelerator until the engine speed is about twice as fast
as normal idle speed for at least three minutes while
you’re parked. If you still have the warning,turn off the
engine and get everyone out of the vehicleuntil it
cools down.
You may decide not to lift the hood but to get service
help right away.
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