2003 GMC SAVANA service schedule

Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem
is safety-related. If it is, please call your dealership,
let them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle off
for service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GMC helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a
one way shuttle ride to a destination up to 10 miles
from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (ve days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (ve day maximum) may be available.
Claim amounts should reect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you
for a rental vehicle you obtained, at an actual cost,
up to a maximum of $30.00 per day supported by
receipts. This requires that you sign and complete a
rental agreement and meet state, local and rental
vehicle provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage or
rental usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
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2003 - Savana OM

Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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2003 - Savana OM

Light (cont.)
Malfunction Indicator....................................3-33
Safety Belt Reminder...................................3-26
Security.....................................................3-38
Tow/Haul Mode ...........................................3-39
Loading Your Vehicle.......................................4-29
Locking Rear Axle............................................ 4-9
Lockout Protection..........................................2-11
Locks
Cargo Door Relocking.................................... 2-9
Door ........................................................... 2-8
Leaving Your Vehicle....................................2-11
Lockout Protection.......................................2-11
Power Door .................................................. 2-9
Rear Door Security Locks.............................2-10
Loss of Control...............................................4-13
Low Coolant Warning Light..............................3-33
M
Maintenance, Normal Replacement Parts..........5-100
Maintenance Schedule
At Each Fuel Fill.........................................6-12
At Least Once a Month................................6-12
At Least Once a Year..................................6-13
At Least Twice a Year..................................6-13Maintenance Schedule (cont.)
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km).......................6-12
Brake System Inspection..............................6-17
Engine Cooling System Inspection.................6-16
Exhaust System Inspection...........................6-16
Fuel System Inspection................................6-16
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-12
Part C - Periodic Maintenance Inspections......6-16
PartD-Recommended Fluids and
Lubricants...............................................6-18
PartE-Maintenance Record........................6-20
Rear Axle Service........................................6-17
Scheduled Maintenance................................. 6-5
Steering and Suspension Inspection...............6-16
Throttle System Inspection............................6-17
Transfer Case and Front Axle
(All-Wheel Drive) Inspection.......................6-17
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-45
Making Turns.................................................4-43
Malfunction Indicator Light................................3-33
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2003 - Savana OM

P
Park (P)
Shifting Into................................................2-27
Shifting Out of............................................2-29
Parking
Brake........................................................2-26
Over Things That Burn.................................2-30
Parking Brake and Automatic Transmission
Park (P) Mechanism Check...........................6-15
Parking on Hills..............................................4-45
Part A - Scheduled Maintenance Services............ 6-4
Part B - Owner Checks and Services................6-12
Part C - Periodic Maintenance Inspections..........6-16
Part D - Recommended Fluids and Lubricants......6-18
PartE-Maintenance Record...........................6-20
Passenger Vans with an Air Bag
Off Switch..................................................1-46
Passenger Vans without an Air Bag
Off Switch..................................................1-45
Passing.................................................4-12, 4-43
Passlock
®......................................................2-20
Payload.........................................................4-31
Plan Ahead When Possible................................ 7-8
Playing a Cassette Tape..................................3-55
Playing a Compact Disc..................3-47, 3-58, 3-66Playing a Specific Loaded
Compact Disc.............................................3-67
Playing the Radio...................3-42, 3-45, 3-49, 3-60
Power
Accessory Outlets........................................3-16
Door Locks.................................................. 2-9
Seat............................................................ 1-3
Steering Fluid.............................................5-35
Windows....................................................2-17
Power Steering................................................ 4-9
Pretensioners, Safety Belt................................1-32
Primary Radio Controls....................................3-71
Q
Questions and Answers About Safety Belts.........1-13
R
Radiator Pressure Cap....................................5-25
Radio Messages.............................3-44, 3-47, 3-55
Radios..........................................................3-41
AM-FM Radio.............................................3-42
Care of Your Cassette Tape Player................3-74
Care of Your CD Player...............................3-76
Care of Your CDs ........................................3-76
Radio with Cassette and CD.........................3-49
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2003 - Savana OM

Right Front Passenger Position, Safety Belts......1-23
Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle To Get It Out...................4-28
Running Your Engine While You Are Parked.......2-31
S
Safety Belt
Pretensioners..............................................1-32
Reminder Light............................................3-26
Safety Belts
Care of ......................................................5-85
Center Passenger Position....................1-23, 1-24
Driver Position............................................1-14
How to Wear Safety Belts Properly................1-14
Questions and Answers About Safety Belts.....1-13
Rear Safety Belt Comfort Guides for
Children and Small Adults.........................1-29
Rear Seat Passengers.................................1-26
Right Front Passenger Position......................1-23
Safety Belt Extender....................................1-32
Safety Belt Use During Pregnancy.................1-22
Safety Belts Are for Everyone......................... 1-9
Safety Chains.................................................4-41
Safety Warnings and Symbols.............................. iiiScheduled Maintenance..................................... 6-5
Seats
Manual........................................................ 1-2
Power Seat.................................................. 1-3
Rear Seat Operation...................................... 1-5
Reclining Seatbacks...................................... 1-3
Secondary Latch System.................................5-70
Securing a Child Restraint
Center Seat Position............................1-56, 1-57
Designed for the LATCH System...................1-54
Rear Outside Seat Position...........................1-54
Right Front Seat Position..............................1-58
Security Light.................................................3-38
Selecting the Fan Speed..................................3-20
Service........................................................... 5-3
Adding Equipment to the Outside of
Your Vehicle.............................................. 5-4
Doing Your Own Work................................... 5-3
Engine Soon Light.......................................3-33
Publications Ordering Information...................7-10
Service Bulletins.............................................7-10
Service Manuals.............................................7-10
Servicing Your Air Bag-Equipped Vehicle............1-74
Setting Preset PTYs................................3-53, 3-64
Setting Preset Stations............3-43, 3-46, 3-50, 3-61
Setting the Temperature...................................3-20
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2003 - Savana OM