2003 GMC ENVOY maintenance

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
®lling out a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can ®nd your speci®c vehicle information
all in one place.
The Owner Center allows you to:
·Get e-mail service reminders.
·Access information about your speci®c vehicle,
including tips and videos and an electronic
version of this owner's manual. (United States only)
·Keep track of your vehicle's service history and
maintenance schedule.
·Find GM dealers for service nationwide.
·Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern
Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-11

A
Accessory In¯ator...........................................5-62
Accessory Power Outlets.................................3-19
Adding a Snow Plow or Similar Equipment.........4-50
Adding Washer Fluid.......................................5-37
Additional Program Information........................... 7-8
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-89
Adjusting the Speakers
(Balance/Fade)............................3-66, 3-74, 3-83
After Off-Road Driving.....................................4-28
Air Bag Systems.............................................1-51
How Does an Air Bag Restrain?....................1-58
Servicing Your Air Bag-Equipped Vehicle.........1-60
What Makes an Air Bag In¯ate?....................1-57
What Will You See After an
Air Bag In¯ates?......................................1-58
When Should an Air Bag In¯ate?...................1-56
Where Are the Air Bags?..............................1-54
Air Bag .........................................................3-37
Readiness Light..........................................3-37
Air Cleaner/Filter, Engine.................................5-20
All Overseas Locations...................................... 7-4
AM .............................................................3-105
Antenna, Fixed Mast......................................3-107
Anti-Lock Brake, System Warning Light..............3-41
Anti-lock Brake System..................................... 4-6
Appearance Care............................................5-80
Care of Safety Belts....................................5-83Appearance Care (cont.)
Chemical Paint Spotting...............................5-86
Cleaning the Inside of Your Vehicle................5-80
Cleaning the Outside of Your Vehicle..............5-83
Finish Damage............................................5-86
Sheet Metal Damage...................................5-85
Underbody Maintenance...............................5-86
Vehicle Care/Appearance Materials................5-86
Weatherstrips..............................................5-83
Approaching a Hill..........................................4-20
Ashtrays........................................................3-20
Audio Speakers..............................................3-94
Audio System(s).............................................3-63
Audio Steering Wheel Controls....................3-105
Care of Your Cassette Tape Player...............3-106
Care of Your CD and DVD Player................3-107
Care of Your CDs and DVDs.......................3-107
Chime Level Adjustment.............................3-107
Fixed Mast Antenna...................................3-107
Audio Systems..............................................3-104
Radio Personalization.................................3-104
Audio System(s).............................................3-71
Radio with Cassette and CD.........................3-71
Radio with CD............................................3-64
Radio with Six-Disc CD................................3-81
Rear Seat Audio (RSA)...............................3-103
Setting the Time..........................................3-63
Theft-Deterrent Feature...............................3-104
Understanding Radio Reception...................3-105
Automatic Headlamp System............................3-15
1

Charging System Light....................................3-38
CHECK WASHER FLUID.................................3-61
Checking Brake Fluid......................................5-39
Checking Coolant............................................5-25
Checking Engine Oil........................................5-15
Checking Things Under the Hood......................5-10
Checking Your Restraint Systems......................1-60
Check...........................................................3-42
Engine Light...............................................3-42
Gages Warning Light...................................3-48
Chemical Paint Spotting...................................5-86
Child Restraints..............................................1-36
Child Restraint Systems...............................1-36
Infants and Young Children...........................1-32
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-42
Older Children.............................................1-30
Securing a Child Restraint Designed for
the LATCH System...................................1-44
Securing a Child Restraint in a Rear
Outside Seat Position...............................1-45
Securing a Child Restraint in the Center
Seat Position...........................................1-48
Securing a Child Restraint in the Right
Front Seat Position...................................1-48
Top Strap Anchor Location............................1-41
Top Strap...................................................1-40
Where to Put the Restraint...........................1-39
Chime Level Adjustment.................................3-107
Cigarette Lighter.............................................3-20Cleaning Aluminum Wheels..............................5-85
Cleaning Exterior Lamps/Lenses.......................5-84
Cleaning Fabric/Carpet....................................5-80
Cleaning Glass Surfaces..................................5-82
Cleaning Interior Plastic Components.................5-82
Cleaning Leather............................................5-82
Cleaning the Top of the
Instrument Panel.........................................5-82
Cleaning the Windshield, Backglass and
Wiper Blades..............................................5-85
Cleaning Tires................................................5-85
Cleaning Vinyl................................................5-82
Cleaning........................................................5-80
Inside of Your Vehicle..................................5-80
Outside of Your Vehicle................................5-83
Underbody Maintenance...............................5-86
Video Screen............................................3-107
Weatherstrips..............................................5-83
Climate Control System...................................3-33
Climate Controls Personalization....................3-33
Dual Automatic............................................3-24
Dual..........................................................3-21
Rear..........................................................3-29
Steering Wheel Controls...............................3-33
Compact Disc Messages.................3-70, 3-80, 3-92
Compass Calibration.......................................2-35
Compass Operation.........................................2-35
Compass Variance..........................................2-36
Content Theft-Deferrent....................................2-17
Control of a Vehicle.......................................... 4-5
3

Driving (cont.)
City...........................................................4-33
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-34
Hill and Mountain Roads..............................4-37
In Rain and on Wet Roads...........................4-30
Winter........................................................4-39
Dual Automatic Climate Control System.............3-24
Dual Climate Control System............................3-21
DVD Player....................................................3-95
DVD ............................................................3-107
Cleaning the Video Screen..........................3-107
Distortion..................................................3-105
Rear Seat Entertainment System...................3-92
E
Electrical System............................................5-89
Add-On Equipment......................................5-89
Fuses and Circuit Breakers...........................5-90
Headlamps.................................................5-89
Power Windows and Other Power Options......5-90
Windshield Wiper Fuses...............................5-89
Electronically Controlled Air Suspension
System......................................................4-49
Emergency Release for Opening Liftgate............2-13
Emissions Inspection and Maintenance
Programs...................................................3-44Engine Compartment Fuse Block......................5-91
ENGINE COOLANT HOT/IDLE ENGINE.............3-60
Engine Coolant Level Check.............................6-11
Engine Oil Additives........................................5-18
Engine Oil Level Check...................................6-11
Engine Oil Scheduled Maintenance..................... 6-5
Engine..........................................................5-20
Air Cleaner/Filter.........................................5-20
Battery.......................................................5-41
Change Engine Oil Light...............................3-46
Check and Service Engine Soon Light............3-42
Compartment Overview................................5-12
Coolant Heater............................................2-22
Coolant Temperature Gage...........................3-41
Coolant......................................................5-24
Cooling System Inspection............................6-17
Exhaust.....................................................2-33
Fan Noise..................................................5-35
Oil .............................................................5-15
Overheating................................................5-27
Reduced Power Light...................................3-47
Starting......................................................2-21
Entertainment System....................................3-107
Cleaning the Video Screen..........................3-107
DVD Distortion..........................................3-105
Entry Lighting.................................................3-18
Environmental Concerns..................................4-17
Erasing HomeLink
žButtons..............................2-43
Exit Lighting...................................................3-18
Express±Down Window....................................2-16
5

Inspection......................................................6-17
Brake System.............................................6-17
Engine Cooling System................................6-17
Exhaust System..........................................6-16
Fuel System...............................................6-16
Part C - Periodic Maintenance.......................6-16
Steering, Suspension and Front Drive Axle
Boot and Seal.........................................6-16
Transfer Case and Front Axle
(Four-Wheel Drive)...................................6-17
Instrument Panel Brightness.............................3-17
Instrument Panel.............................................3-35
Cluster.......................................................3-35
Overview..................................................... 3-4
Interior Lamps................................................3-17
J
Jump Starting.................................................5-42
K
Key Lock Cylinders Service..............................6-13
Keyless Entry System....................................... 2-5
Keys............................................................... 2-3
L
Lamps On Reminder.......................................3-16
Lamps...........................................................3-15
Exterior......................................................3-15
Interior.......................................................3-17
Lap-Shoulder Belt...................................1-15, 1-24
LATCH System...............................................1-42
Child Restraints...........................................1-42
Securing a Child Restraint Designed for
the LATCH System...................................1-44
Leaving Your Vehicle With the Engine
Running.....................................................2-30
Leaving Your Vehicle.......................................2-12
LEFT REAR DOOR AJAR................................3-62
Liftgate Release..............................................2-13
Liftgate/Liftglass..............................................2-13
Liftglass/Liftgate..............................................2-13
Lighted Visor Vanity Mirror...............................2-16
Light.............................................................3-37
Air Bag Readiness.......................................3-37
Anti-Lock Brake System Warning...................3-41
Brake System Warning.................................3-39
Change Engine Oil......................................3-46
Charging System.........................................3-38
Check Gages Warning.................................3-48
Cruise Control.............................................3-47
Gate Ajar...................................................3-49
Low Fuel Warning.......................................3-50
Malfunction Indicator....................................3-42
8

Light (cont.)
Reduced Engine Power................................3-47
Safety Belt Reminder...................................3-37
Security.....................................................3-46
Service Four-Wheel-Drive Warning Light.........3-48
Loading Your Vehicle for Off-Road Driving..........4-16
Loading Your Vehicle.......................................4-47
Locking Rear Axle...........................................4-10
Lockout Protection..........................................2-12
Locks............................................................. 2-9
Delayed Locking........................................... 2-9
Door........................................................... 2-8
Leaving Your Vehicle....................................2-12
Lockout Protection.......................................2-12
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
Loss of Control...............................................4-14
Low Fuel Warning Light...................................3-50
Luggage Carrier..............................................2-48
Lumbar........................................................... 1-2
Power Controls............................................. 1-2
M
Maintenance, Normal Replacement Parts..........5-104
Maintenance Schedule.....................................6-11
At Each Fuel Fill.........................................6-11
At Least Once a Month................................6-11Maintenance Schedule (cont.)
At Least Once a Year..................................6-13
At Least Twice a Year..................................6-12
Brake System Inspection..............................6-17
Engine Cooling System Inspection.................6-17
Exhaust System Inspection...........................6-16
Fuel System Inspection................................6-16
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-11
Part C - Periodic MaintenanceInspections......6-16
Part D - Recommended Fluids and
Lubricants...............................................6-18
Part E - Maintenance Record........................6-20
Scheduled Maintenance................................. 6-5
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection..........................6-16
Transfer Case and Front Axle (Four-Wheel
Drive) Inspection......................................6-17
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-59
Making Turns.................................................4-57
Malfunction Indicator Light................................3-42
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-51
9

Message.......................................................3-60
DIC Warnings and Messages........................3-60
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands)....................................................... 7-4
Mirror Operation.............................................2-35
Mirrors..........................................................2-35
Automatic Dimming Rearview with OnStar
ž
and Compass..........................................2-35
Outside Automatic Dimming Mirror with Curb
View Assist.............................................2-38
Outside Convex Mirror.................................2-38
Outside Heated Mirrors................................2-38
Outside Manual Mirrors................................2-37
Outside Power Mirrors..................................2-37
MyGMLink.com................................................ 7-3
N
New Vehicle Break-In......................................2-19
Normal Maintenance Replacement Parts...........5-104
O
Odometer......................................................3-36
Off-Road Recovery..........................................4-12OIL PRESSURE LOW/STOP ENGINE...............3-60
Oil ................................................................3-46
Change Engine Oil Light...............................3-46
Engine.......................................................5-15
Pressure Gage............................................3-45
Older Children, Restraints................................1-30
Online Owner Center........................................ 7-3
OnStar
žPersonal Calling.................................2-40
OnStaržServices............................................2-39
OnStaržSystem.............................................2-39
OnStaržVirtual Advisor....................................2-40
Operating Your All-Wheel-Drive Vehicle Off
Paved Roads..............................................4-15
Other Warning Devices...................................... 3-6
Outlet Adjustment...................................3-23, 3-28
Outside.........................................................2-38
Automatic Dimming Mirror with Curb View
Assist.....................................................2-38
Convex Mirror.............................................2-38
Heated Mirrors............................................2-38
Manual Mirrors............................................2-37
Power Mirrors.............................................2-37
Overhead Console..........................................2-44
Owners, Canadian............................................... ii
Owner's Information........................................7-11
10