2003 GMC ENVOY service

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (®ve days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (®ve day maximum) may be available.
Claim amounts should re¯ect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you for a
rental vehicle you obtained, at an actual cost, up to a
maximum of $30.00 per day supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but itis
notpart of the New Vehicle Limited Warranty. A
separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for speci®c information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-8

Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you'll notify us.
Please call us at 1-800-GMC-8782 (1-800-462-8782),
or write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and speci®cations for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
7-10

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern
Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-11

Automatic Transfer Case..................................2-25
Automatic Transmission Check..........................6-12
Automatic Transmission Shift Lock Control
System Check.............................................6-14
Automatic Transmission...................................5-21
Fluid..........................................................5-21
Operation...................................................2-23
B
Backglass Wiper Blade Replacement.................5-54
Backing Up....................................................4-57
BATTERY NOT CHARGING.............................3-60
Battery Replacement......................................... 2-7
Battery Run-Down Protection............................3-19
Battery..........................................................5-41
Before Leaving on a Long Trip.........................4-35
Before You Drive............................................3-92
Before You Go Off-Roading..............................4-15
Body Lubrication Service..................................6-13
Brake Adjustment............................................5-40
Brake Fluid....................................................5-38
Brake Pedal Travel.........................................5-40
Brake Wear...................................................5-40
Brake............................................................2-28
Parking......................................................2-28
System Inspection.......................................6-17
System Warning Light..................................3-39
Brakes..........................................................5-38Braking in Emergencies..................................... 4-8
Braking........................................................... 4-5
Break-In, New Vehicle.....................................2-19
Bulb Replacement...........................................5-50
Front Turn Signal and Sidemarker Lamps.......5-51
Halogen Bulbs............................................5-50
Headlamps.................................................5-50
Replacement Bulbs......................................5-52
Taillamps and Turn Signal Lamps..................5-51
Buying New Tires...........................................5-58
C
California Fuel.................................................. 5-5
Canada........................................................... 7-4
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-7
Capacities and Speci®cations..........................5-102
Carbon Monoxide...................4-39, 4-50, 2-13, 2-33
Care of.........................................................5-83
Safety Belts................................................5-83
Your Cassette Tape Player..........................3-106
Your CD and DVD Player...........................3-107
Your CDs and DVDs..................................3-107
Cargo Cover..................................................2-50
Cargo Tie Downs............................................2-50
Cassette Tape Messages.................................3-78
Cassette Tape Player Service...........................6-11
Chains, Tires..................................................5-62
2

Convenience Net............................................2-49
Coolant.........................................................3-41
Engine Temperature Gage............................3-41
Heater, Engine............................................2-22
Cooling System..............................................5-29
Cruise Control Light........................................3-47
Cruise Control................................................3-12
Current and Past Model Order Forms................7-11
Customer Assistance Information........................ 7-7
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone
(TTY) Users.............................................. 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors....7-10
Reporting Safety Defects to the Canadian
Government.............................................. 7-9
Reporting Safety Defects to the United
States Government.................................... 7-9
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information........7-10
D
Daytime Running Lamps (DRL).........................3-16
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-22, 3-27Delayed Locking............................................... 2-9
Dinghy Towing................................................4-46
Doing Your Own Service Work........................... 5-3
Dome Lamp Override......................................3-18
Dome Lamps.................................................3-19
Door............................................................... 2-9
Delayed Locking........................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
DRIVER DOOR AJAR.....................................3-62
Driver Information Center (DIC).........................3-50
DIC Operation and Displays..........................3-51
DIC Warnings and Messages........................3-60
Driver............................................................1-14
Position, Safety Belt.....................................1-14
Driving Across an Incline..................................4-24
Driving Downhill..............................................4-23
Driving in Mud, Sand, Snow or Ice....................4-26
Driving in Water..............................................4-27
Driving On Grades..........................................4-58
Driving on Off-Road Hills.................................4-19
Driving on Snow or Ice....................................4-40
Driving Through Deep Standing Water...............4-31
Driving Through Flowing Water.........................4-32
Driving Uphill..................................................4-20
Driving with a Trailer.......................................4-56
Driving..........................................................4-28
At Night.....................................................4-28
4

Driving (cont.)
City...........................................................4-33
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-34
Hill and Mountain Roads..............................4-37
In Rain and on Wet Roads...........................4-30
Winter........................................................4-39
Dual Automatic Climate Control System.............3-24
Dual Climate Control System............................3-21
DVD Player....................................................3-95
DVD ............................................................3-107
Cleaning the Video Screen..........................3-107
Distortion..................................................3-105
Rear Seat Entertainment System...................3-92
E
Electrical System............................................5-89
Add-On Equipment......................................5-89
Fuses and Circuit Breakers...........................5-90
Headlamps.................................................5-89
Power Windows and Other Power Options......5-90
Windshield Wiper Fuses...............................5-89
Electronically Controlled Air Suspension
System......................................................4-49
Emergency Release for Opening Liftgate............2-13
Emissions Inspection and Maintenance
Programs...................................................3-44Engine Compartment Fuse Block......................5-91
ENGINE COOLANT HOT/IDLE ENGINE.............3-60
Engine Coolant Level Check.............................6-11
Engine Oil Additives........................................5-18
Engine Oil Level Check...................................6-11
Engine Oil Scheduled Maintenance..................... 6-5
Engine..........................................................5-20
Air Cleaner/Filter.........................................5-20
Battery.......................................................5-41
Change Engine Oil Light...............................3-46
Check and Service Engine Soon Light............3-42
Compartment Overview................................5-12
Coolant Heater............................................2-22
Coolant Temperature Gage...........................3-41
Coolant......................................................5-24
Cooling System Inspection............................6-17
Exhaust.....................................................2-33
Fan Noise..................................................5-35
Oil .............................................................5-15
Overheating................................................5-27
Reduced Power Light...................................3-47
Starting......................................................2-21
Entertainment System....................................3-107
Cleaning the Video Screen..........................3-107
DVD Distortion..........................................3-105
Entry Lighting.................................................3-18
Environmental Concerns..................................4-17
Erasing HomeLink
žButtons..............................2-43
Exit Lighting...................................................3-18
Express±Down Window....................................2-16
5

Inspection......................................................6-17
Brake System.............................................6-17
Engine Cooling System................................6-17
Exhaust System..........................................6-16
Fuel System...............................................6-16
Part C - Periodic Maintenance.......................6-16
Steering, Suspension and Front Drive Axle
Boot and Seal.........................................6-16
Transfer Case and Front Axle
(Four-Wheel Drive)...................................6-17
Instrument Panel Brightness.............................3-17
Instrument Panel.............................................3-35
Cluster.......................................................3-35
Overview..................................................... 3-4
Interior Lamps................................................3-17
J
Jump Starting.................................................5-42
K
Key Lock Cylinders Service..............................6-13
Keyless Entry System....................................... 2-5
Keys............................................................... 2-3
L
Lamps On Reminder.......................................3-16
Lamps...........................................................3-15
Exterior......................................................3-15
Interior.......................................................3-17
Lap-Shoulder Belt...................................1-15, 1-24
LATCH System...............................................1-42
Child Restraints...........................................1-42
Securing a Child Restraint Designed for
the LATCH System...................................1-44
Leaving Your Vehicle With the Engine
Running.....................................................2-30
Leaving Your Vehicle.......................................2-12
LEFT REAR DOOR AJAR................................3-62
Liftgate Release..............................................2-13
Liftgate/Liftglass..............................................2-13
Liftglass/Liftgate..............................................2-13
Lighted Visor Vanity Mirror...............................2-16
Light.............................................................3-37
Air Bag Readiness.......................................3-37
Anti-Lock Brake System Warning...................3-41
Brake System Warning.................................3-39
Change Engine Oil......................................3-46
Charging System.........................................3-38
Check Gages Warning.................................3-48
Cruise Control.............................................3-47
Gate Ajar...................................................3-49
Low Fuel Warning.......................................3-50
Malfunction Indicator....................................3-42
8

Light (cont.)
Reduced Engine Power................................3-47
Safety Belt Reminder...................................3-37
Security.....................................................3-46
Service Four-Wheel-Drive Warning Light.........3-48
Loading Your Vehicle for Off-Road Driving..........4-16
Loading Your Vehicle.......................................4-47
Locking Rear Axle...........................................4-10
Lockout Protection..........................................2-12
Locks............................................................. 2-9
Delayed Locking........................................... 2-9
Door........................................................... 2-8
Leaving Your Vehicle....................................2-12
Lockout Protection.......................................2-12
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
Loss of Control...............................................4-14
Low Fuel Warning Light...................................3-50
Luggage Carrier..............................................2-48
Lumbar........................................................... 1-2
Power Controls............................................. 1-2
M
Maintenance, Normal Replacement Parts..........5-104
Maintenance Schedule.....................................6-11
At Each Fuel Fill.........................................6-11
At Least Once a Month................................6-11Maintenance Schedule (cont.)
At Least Once a Year..................................6-13
At Least Twice a Year..................................6-12
Brake System Inspection..............................6-17
Engine Cooling System Inspection.................6-17
Exhaust System Inspection...........................6-16
Fuel System Inspection................................6-16
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-11
Part C - Periodic MaintenanceInspections......6-16
Part D - Recommended Fluids and
Lubricants...............................................6-18
Part E - Maintenance Record........................6-20
Scheduled Maintenance................................. 6-5
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection..........................6-16
Transfer Case and Front Axle (Four-Wheel
Drive) Inspection......................................6-17
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-59
Making Turns.................................................4-57
Malfunction Indicator Light................................3-42
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-51
9