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Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position.
Push in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF SWITCH
FUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
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If your vehicle is a sedan, the fuel
pump shut-off switch is located on
the right side of the trunk behind
the trunk liner.
If your vehicle is a wagon, the fuel
pump shut-off switch is located
behind the service panel on the
right side of the cargo area.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the OFF position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the ON position. Pause for a few seconds and
return the key to the OFF position.
5. Make a further check for leaks in the fuel system.
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Fuse/relay
locationFuse amp
ratingPassenger compartment fuse
panel description
11 15A Integrated control panel (ICP),
Rear washer wiper control, Front
washer, Cell phone, Passenger
switch illumination, GEM, Rear
wiper motor
12 10A Heated mirrors, Rear defrost
switch
13 20A Cigar lighter (if equipped)
14—Not used
15 30A Front wiper motor
16 15A Flasher and GEM power, ICP
power, RCC memory, Cluster
17 15A Stop lamp, Speed control
deactivating switch
18—Not used
19—Not used
20—Not used
21—Not used
22 20A Deck lid release solenoid,
Lock/unlock relays
23 10A Air bag module, PATS transceiver
24—Not used
25 2A PCM relay, Fuel pump relay
26 10A Mirrors, Power antenna, Pulse
stretcher module, Deck lid lamp,
Battery saver
27 10A Gauges and warning lamps, ICP,
FFV sender, GEM
28 10A Blower motor relay coil, EATC
logic, Puddle lamps
29 15A Autolamps, Park lamps, PWM,
Headlamp switch
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The high-current fuses are coded as follows.
Fuse/relay
locationFuse amp
ratingPower distribution box
description
1 60A** Fuse junction panel
2 30A** Powertrain Control Module (PCM)
relay
3 60A** Fuse junction panel
4—Not used
5—Not used
6—Not used
7 40A** Starter relay, Ignition switch
8—Not used
9 40A** Cooling fan relays
10—Not used
11 50A** Rear defrost (sedan only)
12—Not used
13 40A** Anti-lock Brake System (ABS)
module pump feed
14—Not used
15 20A* ABS module valve solenoid
16 20A* Fuel pump relay
17 20A* Cell port
18 20A* Power point
19 15A* Right headlamp
1
23
4
56
7
8
910
11 12
1314
1516 17
18
19202122
2324
25
29
3026 27 28
31
32
33
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Fuse/relay
locationFuse amp
ratingPower distribution box
description
20—Not used
21 15 A* Left headlamp
22 10A* A/C clutch relay, PCM keep alive
power
23—Starter motor relay
24—Fan relay
25—Wiper speed relay
26 10A* Alternator
27 5A* Rear control unit, Antenna
28 15A* HEGO sensor transmission shift
solenoid, Canister vent, A/C
clutch relay
29—Wiper park relay
30—Fuel pump relay
31—PCM power relay
32—Fan relay
33—A/C clutch relay
* Mini Fuses ** Maxi Fuses
Relays
Relays are located in the power distribution box and should be replaced
by qualified technicians.
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
The use of tire sealants is not recommended and may
compromise the integrity of your tires.
Temporary spare tire information
The temporary spare tire for your vehicle is labeled as such. It is smaller
than a regular tire and is designed for emergency use only. Replace the
temporary spare tire with a full-size tire as soon as possible.
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4. Make the final connection of the negative (-) cable. Make the
connection to an exposed metal part of the stalled vehicle’s engine, away
from the battery and the carburetor/fuel injection system.Do notuse
fuel lines, engine rocker covers or the intake manifold asgrounding
points.
Do not connect the end of the second cable to the negative (-)
terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
+–+–
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA
ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
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WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is“hot to the touch”or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will“gray”or stain the parts over time.
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