2003 FORD MUSTANG ECU

In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from
home when your vehicle needs service, or if you
need more help than the dealership could provide,
after following the steps described above, contact
the Ford Customer Relationship Center to find an
authorized dealership to help you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
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177

for the hearing impaired: 1-800-232-5952 or by
writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
In those cases where you continue to feel that the
efforts by Ford and the dealer to resolve a
factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an
impartial third party mediation/arbitration program
administered by the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and
relatively speedy alternative to resolve a
disagreement when all other efforts to produce a
settlement have failed. This procedure is without
cost to you and is designed to eliminate the need for
lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually convenient
times and places in an informal environment. These
impartial arbitrators review the positions of the
parties, make decisions and, when appropriate,
render awards to resolve disputes. CAMVAP
decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and
provinces. For more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign country,
contact the appropriate foreign embassy or
consulate. These officials can inform you of local
vehicle registration regulations and where to find
unleaded fuel.
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2. Four or more repair attempts are made on the
same nonconformity (a defect or condition that
substantially impairs the use, value or safety of the
vehicle) OR
3. The vehicle is out of service for repair of
nonconformities for a total of more than 30 calendar
days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also
notify the manufacturer of the need for the repair of
the nonconformity at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your
vehicle has a defect
which could cause a
crash or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to
notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or Ford Motor Company.
To contact NHTSA, you may either call the Auto
Safety Hotline toll-free at 1–800–424–9393 (or
366–0123 in the Washington D.C. area) or write to:
NHTSA
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
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SERVICE RECOMMENDATIONS
To help you service your vehicle:
•We highlight do-it-yourself items in the engine
compartment for easy location.
•We provide a scheduled maintenance guide which
makes tracking routine service easy.
If your vehicle requires professional service, your
dealership can provide the necessary parts and
service. Check yourWarranty Guide/Owner
Information Guideto find out which parts and
services are covered.
Use only recommended fuels, lubricants, fluids and
service parts conforming to specifications. Motorcraft
parts are designed and built to provide the best
performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR
VEHICLE
Be especially careful when inspecting or servicing
your vehicle.
•Do not work on a hot engine.
•When the engine is running, keep loose clothing,
jewelry or long hair away from moving parts.
•Do not work on a vehicle with the engine running
in an enclosed space, unless you are sure you
have enough ventilation.
•Keep all lit cigarettes, open flames and other lit
material away from the battery and all fuel related
parts.
If you disconnect the battery, the engine must
“relearn”its idle conditions before your vehicle will
drive properly, as explained in theBatterysection in
this chapter.
Working with the engine off
•Automatic transmission:
1. Set the parking brake and ensure the gearshift is
securely latched in P (Park).
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194

2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from
moving unexpectedly.
•Manual transmission:
1. Set the parking brake.
2. Depress the clutch and place the gearshift in 1
(First).
3. Turn off the engine and remove the key.
4. Block the wheels to prevent the vehicle from
moving unexpectedly.
Working with the engine on
•Automatic transmission:
1. Set the parking brake and ensure the gearshift is
securely latched in P (Park).
2. Block the wheels to prevent the vehicle from
moving unexpectedly.
Note:Do not start your engine with the air cleaner
removed and do not remove it while the engine is
running.
•Manual transmission:
1. Set the parking brake, depress the clutch and
place the gearshift in neutral.
2. Block the wheels to prevent the vehicle from
moving unexpectedly.
Note:Do not start your engine with the air cleaner
removed and do not remove it while the engine is
running.
The cooling fan is automatic and may come
on at any time. Always disconnect the
negative terminal of the battery before working
near the fan.
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195

OPENING THE HOOD
1. Inside the vehicle,
pull the hood release
handle located under
the bottom left corner
of the instrument
panel.
2. Go to the front of the vehicle and release the
auxiliary latch that is located under the front center
of the hood.
3. Lift the hood and secure it with the prop rod.
HOOD
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196

WINDSHIELD WASHER FLUID
Check the washer fluid
whenever you stop for
fuel. The reservoir is
highlighted with a
symbol.
Add fluid to fill the
reservoir if the level is
low. In very cold
weather, do not fill the
reservoir completely.
Only use a washer fluid that meets Ford
specification ESR-M17P5–A . Refer toLubricant
specificationsin this chapter.
State or local regulations on volatile organic
compounds may restrict the use of methanol, a
common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze
agents should be used only if they provide cold
weather protection without damaging the vehicle’s
paint finish, wiper blades or washer system.
Note:Do not put washer fluid in the engine coolant
reservoir. Washer fluid placed in the cooling system
may harm engine and cooling system components.
ENGINE OIL
Checking the engine oil
Refer to the scheduled maintenance guide for the
appropriate intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 5 to 10 minutes for
the oil to drain into the oil pan.
3. Set the parking brake and ensure the gearshift is
securely latched in P (Park) (automatic
transmissions) or 1 (First) (manual transmissions).
4. Open the hood. Protect yourself from engine heat.
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199

An overfill condition of transmission fluid may
cause shift and/or engagement concerns and/or
possible damage.
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The use of
these materials may affect transmission operation
and result in damage to internal transmission
components.
Checking and adding manual transmission fluid
(if equipped)
1. Clean the filler plug.
2. Remove the filler
plug and inspect the
fluid level.
3. Fluid level should be
at bottom of the
opening.
4. Add enough fluid
through the filler
opening so that the
fluid level is at the
bottom of the opening.
5. Install and tighten the fill plug securely.
Use only fluid that meets Ford specifications. Refer
toLubricant Specificationsin this chapter.
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231