
5. Clip the tether strap to the
anchor and return the seat back to
its locked position. For Adrenalin
vehicles fixed left rear seat, clip the
tether hook onto the anchor bar
with the hook toward the rear of the
vehicle.
If the tether strap is clipped
incorrectly, the child safety
seat may not be retained properly
in the event of a collision.
6. Refer to theInstalling child safety seats in combination lap and
shoulder belt seating positionssection of this chapter for further
instructions to secure the child safety seat.
7. Tighten the child safety seat tether strap according to the
manufacturer’s instructions.
To unhook the tether strap, unfasten the seat belts securing the child
seat and put some slack into the tether strap. Tip the seat back forward
enough so that you can reach behind the seat and unhook the tether
hook. For the Adrenalin Edition fixed left rear seat, fold the other seat
back down so that you can reach around the side of the left seat back
with your left hand to unclip the tether hook.
If the safety seat is not anchored properly, the risk of a child
being injured in a collision greatly increases.
Attaching safety seats with LATCH (Lower Anchors and Tethers for
Children) attachments for child seat anchors
Some child safety seats have two rigid or webbing mounted attachments
that connect to two anchors at certain seating positions in your vehicle.
This type of child seat eliminates the need to use seat belts to attach the
child seat. For forward-facing child seats, the tether strap must also be
attached to the proper tether anchor. SeeAttaching safety seats with
tether strapsin this chapter.
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Parking brake
To set the parking brake (1), press
the parking brake pedal down until
the pedal stops.
The BRAKE warning lamp will
illuminate and will remain
illuminated until the parking brake
is released.
To release, pull the lever (2).
Always set the parking brake fully and make sure that the
gearshift is securely latched in P (Park) (automatic
transmission) or in 1 (First) (manual transmission).
STEERING
To prevent damage to the power steering system:
•Never hold the steering wheel at its furthest turning points (until it
stops) for more than a few seconds when the engine is running.
•Do not operate the vehicle with a low power steering pump fluid level
(below the MIN mark on the reservoir).
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
!
BRAKE
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Driving
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Driving with a 5–speed automatic transmission (if equipped)
Your transmission is equipped with an adaptive learning strategy found in
the vehicle computer. This feature is designed to increase durability, and
provide consistent shift feel over the life of the vehicle. A new vehicle or
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation. Additionally, whenever the battery is
disconnected or a new battery is installed, the strategy must relearn.
P (Park)
This position locks the transmission and prevents the rear wheels from
turning.
To put your vehicle in gear:
•Start the engine
•Depress the brake pedal
•Move the gearshift lever into the desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and securely latch it in P (Park)
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
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Driving
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GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the Ford dealer
where your vehicle was purchased when warranty repairs are needed.
However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership can not assist you,
then contact the Customer Relationship Center.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
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In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
•Your telephone number (home and business).
•The name of the dealer and the city where the dealership is located.
•The year and make of your vehicle.
•The date of vehicle purchase.
•The current odometer reading.
•The vehicle identification number (VIN).
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
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Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
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IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 29,000 km (18,000 miles), whichever occurs
first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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•Loss of engine power
•Illumination of the charging system, temperature, or “Check Engine”
light in the instrument panel.
Exhaust leaks may result in harmful and potentially lethal fumes
entering the passenger compartment.
It is unlawful to intentionally remove an emission control device or
prevent it from working. Information about your vehicle’s emission
system is on the Vehicle Emission Control Information decal located on
or near the engine.
On board diagnostics (OBD-II)
Your vehicle is equipped with a computer that monitors the engine’s
emission control system. This system is commonly known as the On
Board Diagnostics System (OBD-II). This OBD-II system protects the
environment by ensuring that your vehicle continues to meet
government emission standards. The OBD-II system also assists the
service technician in properly servicing your vehicle. When theCheck
Engine/Service Engine Soonlight illuminates, the OBD-II system has
detected a malfunction. Temporary malfunctions may cause yourCheck
Engine/Service Engine Soonlight to illuminate. Examples are:
1. The vehicle has run out of fuel. (The engine may misfire or run
poorly.)
2. Poor fuel quality or water in the fuel.
3. The fuel cap may not have been securely tightened.
These temporary malfunctions can be corrected by filling the fuel tank
with good quality fuel and/or properly tightening the fuel cap. After three
driving cycles without these or any other temporary malfunctions
present, theCheck Engine/Service Engine Soonlight should turn off.
(A driving cycle consists of a cold engine startup followed by mixed
city/highway driving.) No additional vehicle service is required.
If theCheck Engine/Service Engine Soonlight remains on, have your
vehicle serviced at the first available opportunity.
Readiness for Inspection/Maintenance (I/M) testing
It may be a legal requirement in your area to pass an I/M test of the
on-board diagnostics system. If the system or battery has just been
serviced, the on-board diagnostic system is reset to a “not ready for I/M
test” condition. To ready the system, allow the vehicle to sit for at least
eight hours without starting. Then, start the engine and complete the
following driving cycle:
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Maintenance and Specifications
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