
GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•
for the New Vehicle Limited Warranty period of three years or 60,000 km
(36,000 miles), whichever occurs first on Ford and Mercury vehicles,
and four years or 80,000 km (50,000 miles) on Lincoln vehicles*.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery*
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 25 kms (15.5 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
* Canadian customers refer to your Owner Information Guide for
information on coverage period and exact fuel amounts..
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
121

The fuses are:
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
1 5A Mirrors, Autolamp
2 7.5A Cluster, Autolamp. Generic
Electronic Module (GEM),
Keyless entry, 4x4
3 7.5A Trailer tow right-hand stop/turn
lamps
4 7.5A Starter
5 15A Park lamps, Autolamps, I/P
dimming, Trailer tow
6 7.5A Air bags, Cluster
7 7.5A Trailer tow left-hand stop/turn
lamps
8 7.5A Cluster, Audio, GEM
1 234
5 678
9 101112
13 14 15 16
17 18 19 20
21 22 23 24
25 26
29 30
35 36
313233
34
27 28
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
125

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
9 7.5A Speed control, Anti-lock Brake
System (ABS), 4x4, Powertrain
Control Module (PCM), Park
interlock, Keyless entry
10 15A Ignition, IPATS
11 15A Subwoofer
12 15A Climate control, Rear climate
control
13 15A Stop lamps, Speed control,
Auxiliary Center High-Mounted
Stop Lamp (CHMSL)
14 10A Air bags
15 15A 4x4 module
16 7.5A Turn signals, Park interlock,
Overhead console, Climate
control, 4x4, Speed control
17 20A Cigar lighter, On-Board
Diagnostics (OBD) II
18 20A Power locks, Keyless entry
19 15A Trailer tow park lamps
20 15A Daytime Running Lamps (DRL),
Reverse lamps, PCM
21 20A Heated seats
22 20A I/P power point
23 10A Front/Rear washers
24 30A Front wiper
25 7.5A Cluster, GEM
26 10A Interior illumination, Battery saver
27 7.5A Audio, Windows, GEM, Moonroof,
Rear window
28 15A Rear wiper (on glass)
29 20A Audio, Rear audio
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
126

To stow the spare tire
1. Lay the tire on the ground with
the valve stem facing up.
2. Slide the wheel under the vehicle.
3. Install the retainer through the
wheel center.
4. Turn the lug wrench clockwise
until the tire is in its original
position.
Note:The jack handle will spin freely when the tire is fully installed. It
will not allow you to overtighten.
How to change a flat tire
When one of the front wheels is off the ground, the transmission
alone will not prevent the vehicle from moving or slipping off the
jack, even if the vehicle is in P (Park) (automatic transmission) or R
(Reverse) (manual transmission).
To prevent the vehicle from moving when you change a tire, be
sure the parking brake is set, then block (in both directions) the
wheel that is diagonally opposite (other side and end of the vehicle) to
the tire being changed.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
Do not attempt to change a tire on the side of the vehicle close
to moving traffic. Pull far enough off the road to avoid the
danger of being hit when operating the jack or changing the wheel.
Before changing the tire:
1. Park on a level surface.
2. Activate the hazard flashers.
3. Place the gearshift lever in P (Park) (automatic transmission) or R
(Reverse) (manual transmission).
4. Set the parking brake.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
132

To lessen the risk of
personal injury, do not put
any part of your body under the
vehicle while changing a tire. Do
not start the engine when your
vehicle is on the jack. The jack is
only meant for changing the tire.
•Never use the differential as a
jacking point.
5. Remove the wheel lug nuts with the lug nut wrench.
6. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts (cone side in) until the wheel is
snug against the hub. Do not fully tighten the lug nuts until the wheel
has been lowered.
7. Lower the wheel by turning the jack handle counterclockwise.
8. Remove the jack and fully tighten
the lug nuts in the order shown.
9. Stow the flat tire. Refer to
Stowing the spare tire.
10. Stow the jack and lug nut
wrench. Make sure the jack is
fastened so it does not rattle when
you drive.
11. Unblock the wheels.
Stowing the flat/spare tire
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located with the jack
hardware.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
1
4 3
2 5
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
135

ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your dealer for
assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
5. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, per scheduled maintenance guide), or at any
time that the spare tire is disturbed through service of other
components.
6. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes and
clothing, if contacted.
Do not attempt to push-start your vehicle. Automatic
transmissions do not have push-start capability; also, the
catalytic converter may become damaged.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
transmission must relearn its shift strategy. As a result, the transmission
may have firm and/or soft shifts. This operation is considered normal and
will not affect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
136

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
Ford recommends your vehicle be towed with a wheel lift or flatbed. Do
not tow with a slingbelt. Ford Motor Company has not approved a
slingbelt towing procedure.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
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In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
144