2003 FORD E SERIES mileage

Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer Assistance
165

3. Disconnect the primary battery
ground cable.
4. Disconnect the primary battery
positive cable.
Connect:
Secondary positive cable remains energized after disconnection.
make sure the tool does not contact any ground surface.
1. Reconnect the primary battery
positive cable.
2. Reconnect the primary battery
ground cable.
3. Unwrap the secondary positive
cable and reconnect to the primary
battery terminal.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
Maintenance and Specifications
187

Fluid capacities .........................213
Four-Wheel Drive vehicles
preparing to drive your
vehicle .....................................116
Fuel ............................................194
calculating fuel economy .......198
cap ...........................................196
capacity ...................................213
choosing the right fuel ...........196
comparisons with EPA fuel
economy estimates .................201
detergent in fuel .....................197
filling your vehicle with
fuel ...........................194, 196, 198
filter, specifications ........198, 212
fuel pump shut-off switch .....139
improving fuel economy ........198
octane rating ...................197, 220
quality ......................................197
running out of fuel .................198
safety information relating to
automotive fuels .....................194
Fuses ..................................140–141
G
Garage door opener ....................63
Gas cap (see Fuel cap) ............196
Gas mileage (see Fuel
economy) ...................................198
Gauges .........................................13
GAWR (Gross Axle Weight
Rating) .......................................122
calculating ...............................124
definition .................................122
driving with a heavy load ......122
location ....................................122
GVWR (Gross Vehicle Weight
Rating) .......................................122
calculating .......................122, 124definition .................................122
driving with a heavy load ......122
location ....................................122
H
Headlamps ...................................53
aiming ........................................54
bulb specifications ....................55
daytime running lights .............53
flash to pass ..............................54
high beam .................................53
replacing bulbs ...................56–57
turning on and off ....................53
Heating
heater only system .............50, 52
heating and air conditioning
system .......................................51
Hood ..........................................177
I
Ignition ...............................111, 220
Infant seats (see Safety seats) ..99
Inspection/maintenance (I/M)
testing ........................................202
Instrument panel
cleaning ...................................173
cluster ........................................10
lighting up panel and
interior .......................................54
J
Jump-starting your vehicle ......155
K
Keys
positions of the ignition .........111
Index
229