STARTING
Positions of the ignition
1. ACCESSORY, allows the electrical
accessories such as the radio to
operate while the engine is not
running.
2. LOCK, locks the automatic
transmission gearshift lever and
allows key removal.
3. OFF, shuts off the engine and all
accessories without locking the
steering wheel. This position also allows the automatic transmission shift
lever to be moved from the P (Park) position without the brake pedal
being depressed.
When the key is in the ignition OFF position, the automatic
transmission shift lever can be moved from the P (Park) position
without the brake pedal depressed. To avoid unwanted vehicle
movement, always set the parking brake.
4. ON, all electrical circuits operational. Warning lights illuminated. Key
position when driving.
5. START, cranks the engine. Release the key as soon as the engine
starts.
Preparing to start your vehicle
Engine starting is controlled by the powertrain control system. This
system meets all Canadian Interference-Causing Equipment standard
requirements regulating the impulse electrical field strength of radio
noise.
When starting a fuel-injected engine, don’t press the accelerator before
or during starting. Only use the accelerator when you have difficulty
starting the engine. For more information on starting the vehicle, refer to
Starting the enginein this chapter.
Extended idling at high engine speeds can produce very high
temperatures in the engine and exhaust system, creating the risk
of fire or other damage.
3
1
2
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Note:If the engine does not start within five seconds on the first try,
turn the key to 3 (OFF), wait 10 seconds and try again. If the engine still
fails to start, press the accelerator to the floor and try again; this will
allow the engine to crank with the fuel shut off in case the engine is
flooded with fuel.
Using the engine block heater (if equipped)
Use of an engine block heater is strongly recommended if you live in a
region where temperatures reach -23°C (-10°F) or below. For best
results, plug the heater in at least three hours before starting the vehicle.
The heater can be plugged in the night before starting the vehicle.
To reduce the risk of electrical shock, do not use your heater with
ungrounded electrical systems or two-pronged (cheater) adapters.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
If you smell exhaust fumes inside your vehicle, have your dealer
inspect your vehicle immediately. Do not drive if you smell
exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 2.5 cm (one inch) or adjust the heating
or air conditioning to bring in fresh air.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by a qualified service technician. If the vehicle
has continuous vibration or shudder in the steering wheel while braking,
the vehicle should be inspected by a qualified service technician.
Four-wheel anti-lock brake system (ABS)
Your vehicle is equipped with an Anti-lock Braking System (ABS). This
system helps you maintain steering control during emergency stops by
keeping the brakes from locking. Noise from the ABS pump motor and
brake pedal pulsation may be observed during ABS braking; any
pulsations or mechanical noise you may feel or hear is normal.
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Loaded vehicles, with a higher center of gravity, may handle
differently than unloaded vehicles. Extra precautions, such as
slower speeds and increased stopping distance, should be taken when
driving a heavily loaded vehicle.
VEHICLE STABILITY AND HANDLING
The risk of a rollover crash increases as the number of people and load
in the vehicle increase. This increased risk occurs because the passenger
weight and load raises the vehicle’s center of gravity and causes it to
shift rearward. As a result, the van has less resistance to rollover and
handles differently from other commonly driven passenger vehicles,
making it more difficult to control in an emergency situation. Placing any
load on the roof also raises the center of gravity and increases the
potential for rollover.
The van should be operated by an experienced driver. An organization
that owns a 15–passenger van should select one or two experienced
drivers to drive the van on a regular basis. These drivers will gain
valuable experience handling the van. This experience will help make
each trip safer.
The van should be operated at a safe speed which, in some conditions,
may be less than the posted speed limit.
Further, all occupants should be properly restrained. Most people killed
in rollover crashes in 15–passenger vans were unbelted. Occupants can
dramatically reduce their risk of being killed or seriously injured in a
rollover crash by simply using their seat belts. Organizations that own
15–passenger vans should have a written seat belt use policy. Drivers
should be responsible for enforcing the policy.
AUTOMATIC TRANSMISSION OPERATION
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the ON position unless brake pedal is depressed.
If you cannot move the gearshift lever out of P (Park) with ignition in
the ON position and the brake pedal depressed:
1. Apply the parking brake, turn ignition key to LOCK, then remove the
key.
2. Insert the key and turn it to OFF.Apply the brake pedal and shift
to N (Neutral).
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When the key is in the ignition OFF position, the automatic
transmission shift lever can be moved from the P (Park) position
without the brake pedal depressed. To avoid unwanted vehicle
movement, always set the parking brake.
3. Start the vehicle.
If it is necessary to use the above procedure to move the gearshift lever,
it is possible that a fuse has blown or the vehicle’s brakelamps are not
operating properly. Refer toFuses and relaysin theRoadside
emergencieschapter.
Do not drive your vehicle until you verify that the brakelamps
are working.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Understanding the gearshift positions of the 4–speed automatic
transmission
P (Park)
This position locks the transmission and prevents the rear wheels from
turning.
To put your vehicle in gear:
•Start the engine
•Depress the brake pedal
•Move the gearshift lever into the desired gear
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To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and securely latch it in P (Park)
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
(Overdrive)
The normal driving position for the best fuel economy. Transmission
operates in gears one through four.
(Overdrive) can be deactivated
by pressing the transmission control switch on the end of the gearshift
lever. This will illuminate the O/D OFF lamp and activate Drive.
Drive (not shown)
Drive is activated when the transmission control switch is pressed.
•This position allows for all forward gears except overdrive.
•O/D OFF lamp is illuminated.
•Provides engine braking.
•Use when driving conditions cause excessive shifting from O/D to
other gears. Examples: city traffic, hilly terrain, heavy loads, trailer
towing and when engine braking is required.
•To return to O/D (Overdrive), press the transmission control switch.
The O/D OFF lamp will not be illuminated.
•O/D (Overdrive) is automatically returned each time the key is turned
off.
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24–hours, seven days a week
•
for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury vehicles,
and four years or 80,000 km (50,000 miles) on Lincoln vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call 1–800–665–2006.
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To remove a fuse use the fuse puller tool provided on the fuse panel cover.
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
1 20A 4WABS module
2 15A Brake warning lamp, Instrument
cluster, Warning chime, 4WABS relay,
Warning indicators, Low vacuum
warning switch (Diesel only)
3 15A Main light switch, RKE module, Radio,
Instrument illumination, VCP and
video screens, Overhead console
4 15A Power locks w/RKE, Illuminated entry,
Warning chime, Modified vehicle, Main
light switch, Courtesy lamps
5 20A RKE module, Power lock switches,
Memory lock, Power locks with RKE
1234
5
7
689101142
43
44 13 12 14
15 16 17
19 18
2021 22 23
25 24
26 27 28 29
31 30 32 33 3435
37
3638 3940
41
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
6 10A Brake shift interlock, Speed control,
DRL module
7 10A Multi-function switch, Turn signals
8 30A Radio capacitor(s), Ignition coil, PCM
diode, PCM power relay, Fuel heater
(Diesel only), Glow plug relay (Diesel
only)
9 30A Wiper control module, Windshield
wiper motor
10 20A Main light switch, Park lamps, License
lamp (external lamps), Multi-function
switch (flash-to-pass)
11 15A Brake pressure switch, Multi-function
switch (hazards), Brake lamp switch,
Brake lamps
12 15A Transmission Range (TR) sensor,
Backup lamps, Auxiliary battery relay
13 15A Blend door actuator, A/C heater,
Function selector switch
14 5A Instrument cluster (air bag and charge
indicator)
15 5A Trailer battery charge relay
16 30A Power seats
17—Not used
18—Not used
19 10A Air bag diagnostic monitor
20 5A Overdrive cancel switch
21 30A Power windows*
22 15A Memory power radio, Rear seat
control unit, Video screen
23 20A Cigar lighter, Data Link Connector
(DLC)
24—Not used
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