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Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
2003 Econoline(eco)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
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3. Disconnect the primary battery
ground cable.
4. Disconnect the primary battery
positive cable.
Connect:
Secondary positive cable remains energized after disconnection.
make sure the tool does not contact any ground surface.
1. Reconnect the primary battery
positive cable.
2. Reconnect the primary battery
ground cable.
3. Unwrap the secondary positive
cable and reconnect to the primary
battery terminal.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and distilled water,
2003 Econoline(eco)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
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F
Fail safe cooling ........................189
Fluid capacities .........................211
Four-Wheel Drive vehicles
preparing to drive your
vehicle .....................................118
Fuel ............................................190
calculating fuel economy .......194
cap ...........................................192
capacity ...................................211
choosing the right fuel ...........193
comparisons with EPA fuel
economy estimates .................197
detergent in fuel .....................194
filling your vehicle with
fuel ...........................190, 192, 195
filter, specifications ........194, 210
fuel pump shut-off switch .....136
improving fuel economy ........194
octane rating ...................193, 218
quality ......................................193
running out of fuel .................194
safety information relating to
automotive fuels .....................190
Fuses ..........................................138
G
Garage door opener ....................65
Gas cap (see Fuel cap) ............192
Gas mileage
(see Fuel economy) .................194
Gauges .........................................13
GAWR (Gross Axle Weight
Rating) .......................................124
calculating ...............................126
definition .................................124driving with a heavy load ......124
location ....................................124
GVWR (Gross Vehicle Weight
Rating) .......................................124
calculating .......................124, 126
definition .................................124
driving with a heavy load ......124
location ....................................124
H
Hazard flashers .........................136
Headlamps ...................................54
aiming ........................................55
bulb specifications ....................57
daytime running lights .............54
flash to pass ..............................55
high beam .................................54
replacing bulbs ...................58–59
turning on and off ....................54
Heating
heater only system .............51, 53
heating and air conditioning
system .......................................52
Hood ..........................................174
I
Ignition ...............................113, 218
Infant seats
(see Safety seats) .....................101
Inspection/maintenance (I/M)
testing ........................................199
Instrument panel
cleaning ...................................170
cluster ........................................10
lighting up panel and
interior .......................................55
2003 Econoline(eco)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
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