2003 FORD CROWN VICTORIA towing

Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
•After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•do not allow the static water level to rise above the bottom edge of
the rear bumper.
•do not allow waves to break higher than 15 cm (6 inches) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•causing internal damage to the components.
•affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
160

RECREATIONAL TOWING (ALL WHEELS ON THE GROUND)
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
All Rear Wheel Drive (RWD) vehicles:
This applies to all cars and 4x2 trucks/sport utilities with rear wheel
drive capability.
•Place the transmission in N (Neutral)
•Maximum speed is 56 km/h (35 mph)
•Maximum distance is 80 km (50 miles)
If a distance of 80 km (50 miles) or a speed of 56 km/h (35 mph) must
be exceeded, you must disconnect the driveshaft. Ford recommends the
driveshaft be removed/installed only by a qualified technician. See your
local dealer for driveshaft removal/installation.
Improper removal/installation of the driveshaft can cause
transmission fluid loss, damage to the driveshaft and internal
transmission components.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
161

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
Roadside Emergencies
162

If the vehicle slips off the jack, you or someone else could be
seriously injured.
1. Park on a level surface, activate
hazard flashers and set parking
brake.
2. Place gearshift lever in P (Park),
turn engine OFF and block the
diagonally opposite wheel.
3. Remove the spare tire and the
jack. The jack could be located:
•A—behind the mini spare tire or
•B—behind the full size spare
tire
On vehicles equipped with
Air Suspension, turn OFF
the Air Suspension switch prior to
jacking, hoisting or towing your
vehicle.
HOOD
OFF
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
173

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
Before your vehicle can be towed, the air suspension control in the
luggage compartment must be turned to the OFF position (if equipped).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
181

In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
184

•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
12–16 km (8–10 miles) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
dealer if the window sticker is not supplied with your vehicle. The EPA
window sticker should be your guide for the fuel economy comparisons
with other vehicles.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
219

Heating
heating and air conditioning
system .................................47, 49
HomeLink universal
transceiver (see Garage
door opener) ...................70, 82, 85
Hood ..........................................198
I
Ignition ...............................143, 233
Infant seats
(see Safety seats) .....................135
Inspection/maintenance (I/M)
testing ........................................221
Instrument panel
cleaning ...................................194
cluster ........................................10
lighting up panel and
interior .......................................55
J
Jack ............................................171
positioning ...............................171
storage .....................................171
Jump-starting your vehicle ......176
K
Keyless entry system ...............100
autolock .....................................99
keypad .....................................100
programming entry code .......101
Keys .............................93, 102–104
key in ignition chime ...............16
positions of the ignition .........143L
Lamps
autolamp system .......................54
bulb replacement
specifications chart ..................57
cargo lamps ...............................55
daytime running light ...............54
headlamps .................................54
headlamps, flash to pass ..........55
instrument panel, dimming .....55
interior lamps .....................56–57
replacing bulbs .......56–57, 59, 61
Lane change indicator
(see Turn signal) ........................56
Lights, warning and indicator ....10
air bag ........................................13
air suspension ...........................14
anti-lock brakes (ABS) ....12, 148
brake ..........................................12
charging system ........................13
check engine .............................10
fuel cap light .............................11
high beam .................................15
low fuel ......................................14
oil pressure ...............................13
overdrive off ..............................14
safety belt .................................13
speed control ............................80
traction control active ..............13
turn signal indicator .................14
Limited slip axle
(see Traction Loc) ....................156
Load limits .................................156
GAWR ......................................156
GVWR ......................................156
trailer towing ..........................156
Locks
autolock .....................................99
childproof ..................................94
doors ..........................................93
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
243