2003 FORD CROWN VICTORIA maintenance

allows your Personal safety system to tailor the air bag deployment and
safety belt pretensioner activation depending upon safety belt usage.
Refer toSafety beltsection in this chapter.
Front safety belt pretensioners
The safety belt pretensioners at the front outboard seating positions are
designed to tighten the safety belts firmly against the occupant’s body
during a frontal or near-frontal collision. This maximizes the effectiveness
of the safety belts and helps properly position the occupant relative to
the air bag to improve protection. The safety belt pretensioners can be
either activated alone or, if the collision is of sufficient severity, together
with the air bags.
Front safety belt energy management retractors
The front safety belt energy management retractors allow webbing to be
pulled out of the retractor in a gradual and controlled manner in
response to the occupant’s forward momentum. This helps reduce the
risk of force-related injuries to the occupant’s chest by limiting the load
on the occupant. Refer toEnergy management featuresection in this
chapter.
Determining if the Personal safety system is operational
The Personal safety system uses a warning light in the instrument cluster
or a back-up tone to indicate the condition of the system. Refer to the
Warning lightsection in theInstrument clusterchapter. Routine
maintenance of the Personal safety system is not required.
The Restraints control module (RCM) monitors its own internal circuits
and the circuits for the air bag supplemental restraints, crash sensor(s),
safety belt pretensioners, front safety belt buckle sensors, driver seat
position sensor, and passenger occupant classification sensor. In addition,
the RCM also monitors the restraints warning light in the instrument
cluster. A difficulty with the system is indicated by one or more of the
following.
•The warning light will either flash or stay lit.
•The warning light will not illuminate immediately after ignition is
turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and warning light are repaired.
If any of these things happen, even intermittently, have the Personal
safety system serviced at your dealership or by a qualified technician
immediately. Unless serviced, the system may not function properly in
the event of a collision.
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Seating and Safety Restraints
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•This will enable the BeltMinder feature for that seating position if it is
currently disabled. As confirmation, the restraint system warning light
will flash 4 times per second for 3 seconds, followed by 3 seconds with
the light off, then followed by the restraint system warning light
flashing 4 times per second for 3 seconds again.
Safety belt extension assembly
If the safety belt is too short when fully extended, there is a 20 cm
(8 inch) safety belt extension assembly that can be added (part number
611C22). This assembly can be obtained from your dealer at no cost.
Use only extensions manufactured by the same supplier as the safety
belt. Manufacturer identification is located at the end of the webbing on
the label. Also, use the safety belt extension only if the safety belt is too
short for you when fully extended.
Do not use extensions to change the fit of the shoulder belt
across the torso.
Safety belt maintenance
Inspect the safety belt systems periodically to make sure they work
properly and are not damaged. Inspect the safety belts to make sure
there are no nicks, tears or cuts. Replace if necessary. All safety belt
assemblies, including retractors, buckles, front seat belt buckle
assemblies, buckle support assemblies (slide bar-if equipped), shoulder
belt height adjusters (if equipped), shoulder belt guide on seatback (if
equipped), child safety seat LATCH and tether anchors, and attaching
hardware, should be inspected after a collision. Ford Motor Company
recommends that all safety belt assemblies used in vehicles involved in a
collision be replaced. However, if the collision was minor and a qualified
technician finds that the belts do not show damage and continue to
operate properly, they do not need to be replaced. Safety belt assemblies
not in use during a collision should also be inspected and replaced if
either damage or improper operation is noted.
Failure to inspect and if necessary replace the safety belt
assembly under the above conditions could result in severe
personal injuries in the event of a collision.
Refer toInteriorin theCleaningchapter.
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Owners Guide (post-2002-fmt)
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Seating and Safety Restraints
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If the air bag has deployed,the air bag will not function
again and must be replaced immediately.If the air bag is not
replaced, the unrepaired area will increase the risk of injury in a
collision.
If the safety belt pretensioners deploy in an accident, they will
not function again ( belt will not extract or retract) and must be
replaced immediately. Failure to replace the retractor assemblies will
increase the risk of injury.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer toAir bag readinesssection
in theInstrument clusterchapter. Routine maintenance of the air bag is
not required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light will either
flash or stay lit.
•The readiness light will not
illuminate immediately after
ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, have the SRS serviced
at your dealership or by a qualified technician immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Side air bag system (if equipped)
Do not place objects or mount equipment on or near the air bag
cover on the side of the seatbacks of the front seats or in front
seat areas that may come into contact with a deploying air bag. Failure
to follow these instructions may increase the risk of personal injury in
the event of a collision.
AIR
BAG
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Seating and Safety Restraints
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The side air bags are fitted on the outboard side of the seatbacks of the
front seats. In certain lateral collisions, the air bag on the side affected
by the collision will be inflated. The air bag was designed to inflate
between the door panel and occupant to further enhance the protection
provided occupants in side impact collisions.
The air bag SRS is designed to activate when the vehicle sustains lateral
deceleration sufficient to cause the sensors to close an electrical circuit
that initiates air bag inflation.
The fact that the air bags did not inflate in a collision does not mean that
something is wrong with the system. Rather, it means the forces were
not of the type sufficient to cause activation. Side air bags are designed
to inflate in side-impact collisions, not roll-over, rear-impact, frontal or
near-frontal collisions, unless the collision causes sufficient lateral
deceleration.
Several air bag system
components get hot after
inflation. Do not touch them after
inflation.
If the side air bag has deployed,the air bag will not function
again. The side air bag system (including the seat) must
be inspected and serviced by a qualified technician in
accordance with the vehicle service manual.If the air bag is not
replaced, the unrepaired area will increase the risk of injury in a
collision.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer to theAir bag readiness
section in theInstrument clusterchapter. Routine maintenance of the
side air bag is not required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light (same light as for front air bag system) will either
flash or stay lit.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
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Seating and Safety Restraints
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BRAKES
Your service brakes are self-adjusting. Refer to the scheduled
maintenance guide for scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle’s brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a“metal-to-metal,”“continuous grinding”or
“continuous squeal”sound is present while braking, the brake linings
may be worn-out and should be inspected by a qualified service
technician.
If you are driving down a long or steep hill, shift to a lower gear.
Do not apply your brakes continuously, as they may overheat
and become less effective.
Under normal operating conditions, brake dust may accumulate on the
wheels. Some brake dust is inevitable as brakes wear and does not
contribute to brake noise. The use of modern friction materials with
emphasis on improved performance and environmental considerations
can lead to more dust than in the past. Brake dust can be cleaned by
weekly washing with soapy water and a soft sponge. Heavier deposits can
be removed with Motorcraft Wheel and Tire Cleaner (ZC-37–A).
Anti-lock brake system (ABS)
This vehicle is equipped with an anti-lock braking system (ABS). A noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle’s
anti-lock brake system. If the vehicle has continuous vibration or shudder
in the steering wheel while braking, the vehicle should be inspected by a
qualified service technician.
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Owners Guide (post-2002-fmt)
USA English(fus)
Driving
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Safety chains
Always connect the trailer’s safety chains to the frame or hook retainers
of the vehicle hitch. To connect the trailer’s safety chains, cross the
chains under the trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer’s
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer’s hydraulic brake system directly to your
vehicle’s brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure your
trailer lamps conform to local and Federal regulations. See your dealer or
trailer rental agency for proper instructions and equipment for hooking
up trailer lamps.
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. (For additional information, refer to the
Understanding the positions of the 4–speed automatic
transmissionsection in this chapter.
•Anticipate stops and brake gradually.
•Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
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Owners Guide (post-2002-fmt)
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Driving
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
27 25A LCM for cornering lamps and high beam
headlamps
28 20A* Power windows, DDM
29—Not used
30—Not used
31—Not used
32—Not used
* Circuit breaker
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
Always disconnect the battery before servicing high current
fuses.
Always replace the cover to the power distribution box before
reconnecting the battery or refilling fluid reservoirs
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and specificationschapter.
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Roadside Emergencies
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In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
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Customer Assistance
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