2003 CHEVROLET VENTURE service

Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but itis
notpart of the New Vehicle Limited Warranty. A
separate booklet entitled ªWarranty and Owner
Assistance Informationº furnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact you dealer for speci®c information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it ®nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
7-9

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you'll notify us.
Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and speci®cations for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
7-10

Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-11

Audio System(s) (cont.)
Fixed Mast Antenna...................................3-105
Radio with Cassette and CD.........................3-72
Radio with CD............................................3-65
Radio with Six-Disc CD................................3-81
Rear Seat Audio (RSA)......................3-99, 3-101
Setting the Time for Radios with Radio
Data Systems (RDS)................................3-61
Setting the Time for Radios without
Radio Data Systems (RDS).......................3-61
Theft-Deterrent Feature...............................3-103
Understanding Radio Reception...................3-104
Automatic Door Locks.....................................2-63
Automatic Level Control...................................4-35
Automatic Transaxle Check..............................6-11
Automatic Transaxle Shift Lock Control
System Check.............................................6-13
Automatic Transaxle........................................5-20
Fluid..........................................................5-20
Operation...................................................2-34
B
Backing Up....................................................4-41
Battery Replacement......................................... 2-8
Battery Run-Down Protection............................3-20Battery..........................................................5-43
Before Leaving on a Long Trip.........................4-22
Before You Drive............................................3-92
Bench Seat, Split............................................. 1-8
Body Lubrication Service..................................6-12
Brake Fluid....................................................5-40
Brake Wear...................................................5-42
Brake............................................................2-38
Parking......................................................2-38
System Inspection.......................................6-16
System Warning Light..................................3-41
Brakes..........................................................5-40
Braking in Emergencies..................................... 4-8
Braking........................................................... 4-6
Break-In, New Vehicle.....................................2-31
Bucket Seats, Rear.........................................1-15
Built-in Child Restraint.....................................1-82
Bulb Replacement...........................................5-52
Front Turn Signal, Sidemarker and Parking
Lamps....................................................5-54
Halogen Bulbs............................................5-52
Headlamps.................................................5-52
Replacement Bulbs......................................5-57
Taillamps, Turn Signal, Stoplamps and
Back-up Lamps........................................5-56
Buying New Tires...........................................5-64
2

C
California Fuel.................................................. 5-5
Canada ± Customer Assistance.......................... 7-4
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-7
Canceling the Sliding Door
Security Lock..............................................2-16
Capacities and Speci®cations..........................5-103
Captain Chairs, Rear.......................................1-22
Carbon Monoxide...................4-26, 4-36, 2-22, 2-42
Care of.........................................................5-90
Safety Belts and Built-in Child
Restraint Harness.....................................5-90
Your Cassette Tape Player..........................3-104
Your CD and DVD Player...........................3-105
Your CDs and DVDs..................................3-105
Cargo Lamp...................................................3-20
Carrier Assembly-Differential
(Rear Drive Module)....................................5-51
Cassette Tape Messages.................................3-79
Cassette Tape Player Service...........................6-10
CD Adapter Kits.............................................3-79
Center Passenger Position, Safety Belts.....1-45, 1-47
Chains, Tires..................................................5-67
Change Engine Oil Message............................3-54
Charging System Indicator Message..................3-52
Checking Coolant............................................5-24Checking Engine Oil........................................5-14
Checking Things Under the Hood......................5-10
Checking Your Restraint Systems....................1-103
Check...........................................................3-45
Engine Light...............................................3-45
Chemical Paint Spotting...................................5-93
Child Restraints..............................................1-82
Built-In Child Restraint..................................1-82
Child Restraint Systems...............................1-61
Infants and Young Children...........................1-58
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-69
Older Children.............................................1-55
Securing a Child Restraint Designed
for the LATCH System..............................1-71
Securing a Child Restraint in a Center
Seat Position...................................1-75, 1-77
Securing a Child Restraint in a Rear
Outside Seat Position...............................1-71
Securing a Child Restraint in the Right
Front Seat Position...................................1-79
Top Strap Anchor Location............................1-67
Top Strap...................................................1-66
Where to Put the Restraint...........................1-65
Cleaning Aluminum Wheels..............................5-92
Cleaning Built-In Child Restraint Pad.................5-90
Cleaning Exterior Lamps/Lenses.......................5-91
Cleaning Fabric/Carpet....................................5-88
3

Cleaning Glass Surfaces..................................5-89
Cleaning Interior Plastic Components.................5-89
Cleaning Leather............................................5-89
Cleaning the Top of the Instrument Panel...........5-89
Cleaning Tires................................................5-92
Cleaning Vinyl................................................5-89
Cleaning Windshield, Backglass and
Wiper Blades..............................................5-92
Cleaning........................................................5-87
Inside of Your Vehicle..................................5-87
Outside of Your Vehicle................................5-90
Underbody Maintenance...............................5-93
Video Screen............................................3-105
Weatherstrips..............................................5-90
Your DVD Player.......................................3-105
Climate Control System...................................3-25
Air Filter, Passenger Compartment.................3-33
Outlet Adjustment........................................3-28
Rear..................................................3-29, 3-31
Compact Disc Messages.................3-71, 3-81, 3-92
Compact Overhead Console.............................2-52
Compact Spare Tire........................................5-86
Compass Variance..........................................3-59
Content Theft-Deferrent....................................2-27
Content Theft-Deterrent System,
Arming and Disarming..................................2-68
Content Theft-Deterrent System........................2-67Control of a Vehicle.......................................... 4-5
Convenience Center........................................2-58
Convenience Net............................................2-57
Coolant.........................................................3-44
Engine Temperature Gage............................3-44
Engine Temperature Warning Message...........3-51
Heater, Engine............................................2-33
Cooling System..............................................5-29
Cruise Control................................................3-11
Cupholder(s)..................................................2-51
Current and Past Model Order Forms................7-11
Customer Assistance Information........................ 7-7
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone
(TTY) Users.............................................. 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors....7-10
Reporting Safety Defects to the Canadian
Government............................................7-10
Reporting Safety Defects to the United
States Government.................................... 7-9
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-10
4

D
Daytime Running Lamps/Automatic Headlamp
System......................................................3-16
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-27
Delayed Illumination and Exit Lighting................2-62
Delayed Lighting.............................................3-18
Dinghy Towing................................................4-33
Directing the Air¯ow................................3-30, 3-32
Disarming with the Remote Keyless Entry
Transmitter.................................................2-28
Disarming with Your Key..................................2-28
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-33
Dome Lamp...................................................3-18
Door.............................................................3-55
Ajar Warning Message.................................3-55
Dual Sliding Doors.......................................2-13
Last Door Closed Locking.............................2-12
Locks.......................................................... 2-9
Power Door Locks.......................................2-11
Power Sliding Door......................................2-17
Power Sliding Warning Message....................3-54
Programmable Automatic Door Locks.............2-12
Driver Information Center (DIC).........................3-58
Driver............................................................1-36
Position, Safety Belt.....................................1-36Driving on Grades...........................................4-42
Driving on Snow or Ice....................................4-27
Driving Through Deep Standing Water...............4-19
Driving Through Flowing Water.........................4-19
Driving with a Trailer.......................................4-40
Driving..........................................................4-15
At Night.....................................................4-15
City...........................................................4-20
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-21
Hill and Mountain Roads..............................4-24
In Rain and on Wet Roads...........................4-17
Winter........................................................4-26
Dual Trip Odometers.......................................3-38
DVD Player....................................................3-96
DVD ............................................................3-105
Cleaning the Video Screen..........................3-105
Cleaning Your DVD Player..........................3-105
Distortion..................................................3-103
Entertainment System..................................3-92
E
Electrical System............................................5-96
Add-On Equipment......................................5-96
Fuses and Circuit Breakers...........................5-96
Headlamp Wiring.........................................5-96
5

Electrical System (cont.)
Power Windows and Other Power Options......5-96
Windshield Wiper Fuses...............................5-96
Emissions Inspection and Maintenance
Programs...................................................3-48
Engine Coolant Level Check.............................6-10
Engine Oil Additives........................................5-17
Engine Oil and Chassis Lubrication
Scheduled Maintenance................................. 6-6
Engine Oil Level Check...................................6-10
Engine Speci®cations.....................................5-104
Engine..........................................................5-18
Air Cleaner/Filter.........................................5-18
Battery.......................................................5-43
Change Oil Message...................................3-54
Check and Service Engine Soon Light............3-45
Compartment Overview................................5-12
Coolant Heater............................................2-33
Coolant Temperature Gage...........................3-44
Coolant Temperature Warning Message..........3-51
Coolant......................................................5-23
Cooling System Inspection............................6-16
Exhaust.....................................................2-42
Low Oil Level Message................................3-53
Oil .............................................................5-13
Overheating................................................5-26
Starting......................................................2-32
Entering Programming Mode............................2-62
Entertainment System......................................3-92
Cleaning the Video Screen..........................3-105Entertainment System (cont.)
Cleaning Your DVD Player..........................3-105
DVD Distortion..........................................3-103
Entry Lighting.................................................3-18
Erasing HomeLink
žButtons..............................2-50
Exit Lighting...................................................3-19
Exiting Programming Mode...............................2-70
Express-Down Window....................................2-25
Extender, Safety Belt.......................................1-54
Exterior Lamps...............................................3-15
F
Filter.............................................................5-18
Engine Air Cleaner......................................5-18
Finding a PTY Station.....................3-68, 3-75, 3-85
Finding a Station....................3-62, 3-65, 3-73, 3-82
Finish Care....................................................5-91
Finish Damage...............................................5-93
Fixed Mast Antenna.......................................3-105
Flash-to-Pass................................................... 3-9
Flat Tire, Changing.........................................5-71
Flat Tire........................................................5-70
Flip and Fold Rear Seats.................................. 1-7
Fluid.............................................................5-20
Automatic Transaxle.....................................5-20
Power Steering...........................................5-37
Windshield Washer......................................5-38
FM ..............................................................3-104
6