2003 CHEVROLET SUBURBAN Service

In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and speci®cations for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
7-11

Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12

Audio System(s) (cont.)
Care of Your CDs and DVDs.......................3-128
Chime Level Adjustment.............................3-129
Fixed Mast Antenna...................................3-129
Radio with Cassette and CD.........................3-87
Radio with CD............................................3-76
Radio with Six-Disc CD..............................3-101
Rear Seat Audio (RSA)...............................3-124
Setting the Time for Radios with Radio Data
Systems (RDS)........................................3-73
Setting the Time for Radios without Radio
Data Systems (RDS)................................3-72
Theft-Deterrent Feature...............................3-125
Understanding Radio Reception...................3-127
XMŸ Satellite Radio Antenna System...........3-129
Automatic Headlamp System............................3-15
Automatic Level Control...................................4-64
Automatic Transfer Case..................................2-30
Automatic Transmission Check..........................6-12
Automatic Transmission Shift Lock Control
System Check.............................................6-14
Automatic Transmission...................................5-26
Fluid..........................................................5-26
Operation...................................................2-26
AutorideŸ.....................................................4-64
Auxiliary Roof Mounted Lamp Switch.................3-17B
Backing Up....................................................4-74
BATTERY NOT CHARGING.............................3-65
Battery Replacement......................................... 2-6
Battery Run-Down Protection............................3-19
Battery Warning Light......................................3-41
Battery..........................................................5-48
Before Leaving on a Long Trip.........................4-47
Before You Drive...........................................3-114
Before You Go Off-Roading..............................4-25
Bench Seat Split (50/50)..................................1-12
Bench Seat, Split (60/40)................................... 1-9
Bench Seat....................................................1-16
Body Lubrication Service..................................6-13
Brake............................................................2-38
Parking......................................................2-38
System Inspection.......................................6-17
System Warning Light..................................3-42
Brake Adjustment............................................5-48
Brake Fluid....................................................5-45
Brake Pedal, Throttle.......................................2-24
Brake Pedal Travel.........................................5-48
Brake Wear...................................................5-47
Brakes..........................................................5-45
Braking in Emergencies..................................... 4-9
2

Braking........................................................... 4-6
Break-In, New Vehicle.....................................2-21
Bucket Seats, Rear.........................................1-21
BUCKLE PASSENGER....................................3-65
BUCKLE SEATBELT.......................................3-65
Bulb Replacement...........................................5-59
Front Turn Signal, Sidemarker and Daytime
Running Lamps........................................5-61
Halogen Bulbs............................................5-59
Headlamps.................................................5-60
Replacement Bulbs......................................5-66
Roof Marker Lamps.....................................5-62
Side Identi®cation Marker Lamps...................5-62
Taillamps....................................................5-64
Buying New Tires...........................................5-71
C
California Fuel.................................................. 5-6
Canada ± Customer Assistance.......................... 7-5
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-8
Capacities and Speci®cations..........................5-118
Car Washes for QUADRASTEERŸ Equipped
Vehicles.....................................................4-19
Carbon Monoxide...................4-51, 4-65, 2-14, 2-43Care of........................................................5-102
Safety Belts..............................................5-102
Your Cassette Tape Player..........................3-127
Your CD and DVD Player...........................3-129
Your CDs and DVDs..................................3-128
Cargo Cover..................................................2-64
Cargo Tie Downs............................................2-64
Cassette Tape Messages.................................3-97
Cassette Tape Player Service...........................6-11
CD Adapter Kits.............................................3-98
Center Console Storage Area...........................2-62
Center Instrument Panel Fuse Block................5-112
Center Passenger Position, Safety Belts.............1-39
Chains, Tires..................................................5-76
CHANGE ENGINE OIL....................................3-65
Check Engine Light.........................................3-47
CHECK OIL LEVEL.........................................3-66
CHECK TIRE PRESSURE...............................3-66
CHECK WASHER FLUID.................................3-66
Checking Brake Fluid......................................5-46
Checking Coolant............................................5-31
Checking Engine Oil........................................5-18
Checking Things Under the Hood......................5-12
Checking Your Restraint Systems......................1-88
Check...........................................................3-47
Engine Light...............................................3-47
3

Coolant.........................................................3-45
Engine Temperature Gage............................3-45
Heater, Engine............................................2-24
Surge Tank Pressure Cap.............................5-32
Cooling System..............................................5-36
Cruise Control Light........................................3-51
Cruise Control................................................3-10
Cupholder(s)..................................................2-61
Current and Past Model Order Forms................7-12
Customer Assistance Information........................ 7-8
Courtesy Transportation.................................. 7-8
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-6
Reporting Safety Defects to General Motors....7-10
Reporting Safety Defects to the Canadian
Government............................................7-10
Reporting Safety Defects to the United States
Government............................................7-10
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-11D
Daytime Running Lamps..................................3-15
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-23, 3-29
Delayed Locking.............................................2-10
Dinghy Towing................................................4-60
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-61
Dome Lamps.................................................3-18
Door.............................................................2-10
Delayed Locking..........................................2-10
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-13
DRIVER DOOR AJAR.....................................3-66
Driver Information Center (DIC).........................3-53
DIC Operation and Displays..........................3-54
DIC Warnings and Messages........................3-64
Driver............................................................1-30
Position, Safety Belt.....................................1-30
Driving Across an Incline..................................4-36
Driving Downhill..............................................4-34
5

Driving in Mud, Sand, Snow or Ice....................4-38
Driving in Water..............................................4-39
Driving On Grades..........................................4-75
Driving on Off-Road Hills.................................4-30
Driving on Snow or Ice....................................4-52
Driving Through Deep Standing Water...............4-44
Driving Through Flowing Water.........................4-44
Driving Uphill..................................................4-31
Driving with a Trailer.......................................4-73
Driving..........................................................4-40
At Night.....................................................4-40
City...........................................................4-45
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-46
Hill and Mountain Roads..............................4-49
In Rain and on Wet Roads...........................4-42
Winter........................................................4-51
Dual Automatic Climate Control System.............3-25
Dual Climate Control System............................3-21
DVD Player..................................................3-114
DVD ............................................................3-129
Cleaning the Video Screen..........................3-129
Distortion..................................................3-126
Rear Seat Entertainment System..................3-114E
Easy Exit Seat...............................................2-67
Electrical System...........................................5-108
Add-On Equipment.....................................5-108
Fuses and Circuit Breakers.........................5-109
Power Windows and Other Power Options....5-108
Windshield Wiper Fuses.............................5-108
Electrochromic Mirror Operation................2-46, 2-49
Emissions Inspection and
Maintenance Programs.................................3-50
ENGINE COOLANT HOT.................................3-66
Engine Coolant Level Check.............................6-11
Engine Hour Meter Display...............................3-38
Engine Oil Additives........................................5-21
Engine Oil and Chassis Lubrication Scheduled
Maintenance................................................. 6-5
Engine Oil Level Check...................................6-11
ENGINE OVERHEATED..................................3-66
Engine..........................................................5-23
Air Cleaner/Filter.........................................5-23
Battery.......................................................5-48
Check and Service Engine Soon Light............3-47
Compartment Overview................................5-14
Coolant Heater............................................2-24
6

K
Key Lock Cylinders Service..............................6-13
KEYFOB X BATTERY LOW.............................3-68
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Lamps On Reminder.......................................3-15
Lamps...........................................................3-14
Exterior......................................................3-14
Interior.......................................................3-17
Lap Belt........................................................1-39
Lap-Shoulder Belt...........................................1-30
LATCH System...............................................1-62
Child Restraints...........................................1-62
Securing a Child Restraint Designed for the
LATCH System........................................1-64
Leaving Your Vehicle With the Engine Running . . . 2-40
LEFT REAR DOOR AJAR................................3-67
Level Control..................................................4-64
Liftgate Glass and Liftgate................................2-14
Liftgate..........................................................2-14
Lighted Visor Vanity Mirror...............................2-18
Light.............................................................3-39
Air Bag Readiness.......................................3-39
Anti-Lock Brake System Warning...................3-44
Battery Warning..........................................3-41Light (cont.)
Brake System Warning.................................3-42
Cruise Control.............................................3-51
Four-Wheel-Drive.........................................3-51
Low Fuel Warning.......................................3-53
Malfunction Indicator....................................3-47
Passenger Air Bag Status Indicator................3-39
Safety Belt Reminder...................................3-38
Tow/Haul Mode...........................................3-52
Traction Off................................................3-44
Listening to a DVD..............................3-100, 3-114
Loading Your Vehicle for Off-Road Driving..........4-26
Loading Your Vehicle.......................................4-62
Locking Rear Axle...........................................4-12
Lockout Protection..........................................2-13
Lock-Out Switch.............................................2-18
Locks............................................................2-10
Delayed Locking..........................................2-10
Door........................................................... 2-8
Lockout Protection.......................................2-13
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-13
Loss of Control...............................................4-21
LOW COOLANT LEVEL..................................3-67
Low Fuel Warning Light...................................3-53
Luggage Carrier..............................................2-62
Lumbar........................................................... 1-5
Power Controls............................................. 1-5
10

M
Maintenance, Normal Replacement Parts..........5-121
Maintenance Schedule.....................................6-11
At Each Fuel Fill.........................................6-11
At Least Once a Month................................6-11
At Least Once a Year..................................6-13
At Least Twice a Year..................................6-12
Brake System Inspection..............................6-17
Engine Cooling System Inspection.................6-17
Exhaust System Inspection...........................6-16
Fuel System Inspection................................6-16
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-11
Part C - Periodic MaintenanceInspections......6-16
Part D - Recommended Fluids and Lubricants....6-18
Part E - Maintenance Record........................6-20
Scheduled Maintenance................................. 6-5
Steering and Suspension Inspection...............6-16
Transfer Case and Front Axle (Four-Wheel
Drive) Inspection......................................6-17
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-77
Making Turns.................................................4-75Malfunction Indicator Light................................3-47
Manual Seats................................................... 1-3
Manual Windows............................................2-16
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-66
Message.......................................................3-64
DIC Warnings and Messages........................3-64
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands) ± Customer Assistance....................... 7-5
Mirrors..........................................................2-49
Automatic Dimming Rearview with Compass
and Temperature Display...........................2-49
Automatic Dimming Rearview with OnStar
ž,
Compass and Temperature Display.............2-45
Manual Rearview Mirror................................2-45
Outside Automatic Dimming Mirror.................2-53
Outside Camper-Type Mirrors........................2-52
Outside Convex Mirror.................................2-54
Outside Curb View Assist Mirrors...................2-54
Outside Heated Mirrors................................2-54
Outside Manual Mirrors................................2-51
Outside Power Camper-Type.........................2-53
Outside Power Foldaway Mirrors....................2-53
Outside Power Mirrors..................................2-52
Model Reference................................................ vi
MyGMLink.com................................................ 7-4
11