2003 CHEVROLET SILVERADO service schedule

Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service and
any additional information from ªOwner Checks and Servicesº or ªPeriodic Maintenanceº on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenance Record
6-22

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
®ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can ®nd your speci®c vehicle information
all in one place.
The Owner Center allows you to:
·Get e-mail service reminders.
·Access information about your speci®c vehicle,
including tips and videos and an electronic
version of this owner's manual. (United States only)
·Keep track of your vehicle's service history and
maintenance schedule.
·Find GM dealers for service nationwide.
·Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Courtesy Transportation
Chevrolet has always exempli®ed quality and value in
its offering of motor vehicles. To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Chevrolet
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way shuttle ride to a destination up to 10 miles from
the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (®ve day maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (®ve day maximum) may be available.
Claim amounts should re¯ect actual costs and be
supported by original receipts.
7-7

Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and speci®cations for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-10

Electrical System (cont.)
Power Windows and Other Power Options....5-109
Windshield Wiper Fuses.............................5-109
Electrochromic Mirror Operation................2-54, 2-57
Electronic Transfer Case..................................2-41
Emissions Inspection and Maintenance
Programs...................................................3-51
ENGINE COOLANT HOT.................................3-66
Engine Coolant Level Check.............................6-12
Engine Hour Meter Display...............................3-35
Engine Oil Additives........................................5-19
Engine Oil and Chassis Lubrication Scheduled
Maintenance................................................. 6-5
Engine Oil Level Check...................................6-12
ENGINE OVERHEATED..................................3-66
Engine..........................................................5-21
Air Cleaner/Filter.........................................5-21
Battery.......................................................5-47
Check and Service Engine Soon Light............3-49
Compartment Overview................................5-10
Coolant Heater............................................2-24
Coolant Temperature Gage...........................3-47
Coolant......................................................5-30
Cooling System Inspection............................6-17
Exhaust.....................................................2-51
Fan Noise..................................................5-41
Oil .............................................................5-16
Overheating................................................5-33Engine (cont.)
Starting......................................................2-22
Entertainment System....................................3-125
Cleaning the Video Screen..........................3-125
DVD Distortion..........................................3-122
Entry Lighting.................................................3-18
Environmental Concerns..................................4-25
Exit Lighting...................................................3-18
Express Down Windows..................................2-16
Extended Cab and Crew Cab...........................1-50
Extended Cab................................................1-53
Extender, Safety Belt.......................................1-31
Exterior Lamps...............................................3-14
F
Filter.............................................................5-21
Engine Air Cleaner......................................5-21
Finding a PTY Station
(RDS and XMŸ).......................3-78, 3-88, 3-101
Finding a Station....................3-73, 3-76, 3-86, 3-99
Finish Care..................................................5-104
Finish Damage.............................................5-106
Five-Speed (VORTECŸ 4300 V6 and
4800 V8 Engines)........................................2-30
Five-Speed (VORTECŸ 6000 V8 Engine)...........2-29
Fixed Mast Antenna.......................................3-125
6

Light (cont.)
Malfunction Indicator....................................3-49
Passenger Air Bag Status Indicator................3-40
Safety Belt Reminder...................................3-36
Tow/Haul Mode...........................................3-53
Traction Off................................................3-46
Up-Shift.....................................................3-43
Listening to a DVD................................3-97, 3-110
Loading Your Vehicle for Off-Road Driving..........4-24
Loading Your Vehicle.......................................4-58
Locking Rear Axle...........................................4-13
Lockout Protection..........................................2-12
Lock-Out Switch.............................................2-17
Locks............................................................. 2-9
Delayed Locking........................................... 2-9
Door........................................................... 2-7
Lockout Protection.......................................2-12
Power Door.................................................. 2-8
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
Loss of Control...............................................4-21
LOW COOLANT LEVEL..................................3-67
Low Fuel Warning Light...................................3-54
Lumbar........................................................... 1-4
Power Controls............................................. 1-4M
Maintenance, Normal Replacement Parts..........5-121
Maintenance Schedule.....................................6-12
At Each Fuel Fill.........................................6-12
At Least Once a Month................................6-12
At Least Once a Year..................................6-14
At Least Twice a Year..................................6-13
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km).......................6-12
Brake System Inspection..............................6-18
Engine Cooling System Inspection.................6-17
Exhaust System Inspection...........................6-17
Fuel System Inspection................................6-17
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-12
Part C - Periodic MaintenanceInspections......6-17
Part D - Recommended Fluids and Lubricants . . . 6-19
Part E - Maintenance Record........................6-22
Scheduled Maintenance................................. 6-5
Steering and Suspension Inspection...............6-17
Throttle System Inspection............................6-18
10

Oil ................................................................5-16
Engine.......................................................5-16
Pressure Gage............................................3-51
Older Children, Restraints................................1-31
Online Owner Center........................................ 7-3
OnStar
žPersonal Calling.................................2-63
OnStaržServices............................................2-63
OnStaržSteering Wheel Controls......................2-64
OnStaržSystem.............................................2-62
OnStaržVirtual Advisor....................................2-63
Operating Your All-Wheel-Drive Vehicle Off
Paved Roads..............................................4-22
Other Warning Devices...................................... 3-6
Outlet Adjustment...................................3-24, 3-32
Outside Power Camper-Type Mirror...................2-60
Outside.........................................................2-61
Automatic Dimming Mirror.............................2-61
Camper-Type Mirrors....................................2-59
Convex Mirror.............................................2-62
Curb View Assist Mirrors..............................2-61
Heated Mirrors............................................2-62
Manual Mirrors............................................2-59
Power Foldaway Mirrors...............................2-61
Power Mirrors.............................................2-60
West Coast-Type Mirrors..............................2-59
Overdrive Disable...........................................3-53
Overdrive Disable
(Allison Transmission
ž) .................................2-28
Overheated Engine Protection Operating Mode
(V8 Engines Only).......................................5-33Overseas ± Customer Assistance........................ 7-4
Owners, Canadian............................................... ii
Owner's Information........................................7-10
P
Park (P)........................................................2-46
Shifting Into................................................2-46
Shifting Out of............................................2-49
Parking Brake and Automatic Transmission
Park (P) Mechanism Check...........................6-16
Parking on Hills..............................................4-88
Parking Your Vehicle.......................................2-49
Parking.........................................................2-44
Brake........................................................2-44
Over Things That Burn.................................2-50
Part A - Scheduled Maintenance Services............ 6-4
Part B - Owner Checks and Services................6-12
Part C - Periodic MaintenanceInspections..........6-17
Part D - Recommended Fluids and Lubricants....6-19
Part E - Maintenance Record...........................6-22
Passenger Air Bag Indicator.....................2-56, 2-58
Passenger Air Bag Status Indicator...................3-40
PASSENGER DOOR AJAR..............................3-67
Passenger Sensing System..............................1-76
Passing.................................................4-19, 4-86
Passlock
ž......................................................2-19
Payload.........................................................4-60
Personalization Button.....................................3-58
12

Safety Belts (cont.)
Rear Seat Passengers.................................1-26
Right Front Passenger Position......................1-24
Safety Belt Extender....................................1-31
Safety Belt Use During Pregnancy.................1-23
Safety Belts Are for Everyone.......................1-10
Safety Chains.................................................4-85
Safety Warnings and Symbols.............................. iii
Scanning the Terrain.......................................4-27
Scheduled Maintenance..................................... 6-5
Seatback Latches............................................. 1-7
Seat............................................................... 1-7
Head Restraints............................................ 1-7
Seats.............................................................. 1-5
Heated Seats............................................... 1-5
Manual........................................................ 1-3
Memory.....................................................2-66
Power Lumbar.............................................. 1-4
Power Seats................................................. 1-4
Rear Seat Operation...............................1-8, 1-9
Reclining Seatbacks...................................... 1-5
Seatback Latches.......................................... 1-7
Secondary Latch System.................................5-96
Securing a Child Restraint................................1-55
Center Front Seat Position............................1-55
Center Rear Seat Position............................1-52
Designed for the LATCH System...................1-49
Rear Outside Seat Position...........................1-50
Right Front Seat Position......................1-55, 1-58Select Button.................................................3-64
SERVICE 4 WHEEL STEER.............................3-69
SERVICE 4WD...............................................3-69
SERVICE AIRBAG..........................................3-68
SERVICE BRAKE BOOSTER...........................3-68
SERVICE BRAKE SYSTEM.............................3-68
Service Bulletins.............................................7-10
Service Manuals............................................... 7-9
SERVICE RIDE CONTROL..............................3-69
Service........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle..................................................... 5-4
Doing Your Own Work................................... 5-3
Engine Soon Light.......................................3-49
Publications Ordering Information..................... 7-9
Setting Preset PTYs (RDS Only).....3-79, 3-89, 3-102
Setting Preset Stations..........3-73, 3-77, 3-87, 3-100
Setting the Time.............................................3-72
Radios with Radio Data Systems (RDS).........3-72
Radios without Radio Data Systems (RDS).....3-72
Setting the Tone
(Bass/Treble)....................3-73, 3-77, 3-87, 3-100
Sheet Metal Damage.....................................5-105
Shift Speeds..................................................2-32
Shifting Into Park (P).......................................2-46
Shifting Out of Park (P)...................................2-49
Single Stage Air Bags.....................................1-69
Single Stage vs. Dual Stage Air Bags................1-68
15