Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-2
Rear Seats
............................................... 1-7
Safety Belts
.............................................. 1-9
Child Restraints
.......................................1-31
Air Bag Systems
......................................1-51
Restraint System Check
............................1-61
Features and Controls..................................... 2-1
Keys
........................................................ 2-2
Doors and Locks
....................................... 2-8
Windows
.................................................2-13
Theft-Deterrent Systems
............................2-16
Starting and Operating Your Vehicle
...........2-18
Mirrors
....................................................2-33
OnStar
žSystem
......................................2-37
HomeLinkžTransmitter
.............................2-39
Storage Areas
.........................................2-43
Sunroof
..................................................2-44
Vehicle Personalization
.............................2-45
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-22
Warning Lights, Gages and Indicators
.........3-28
Message Center
.......................................3-40
Driver Information Center (DIC)
..................3-49Trip Computer
.........................................3-52
Audio System(s)
.......................................3-53
Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
..... 4-2
Towing
...................................................4-31
Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-5
Checking Things Under the Hood
...............5-10
Headlamp Aiming
.....................................5-55
Bulb Replacement
....................................5-56
Windshield Wiper Blade Replacement
.........5-60
Tires
......................................................5-61
Appearance Care
.....................................5-85
Vehicle Identi®cation
.................................5-93
Electrical System
......................................5-94
Capacities and Speci®cations
...................5-103
Normal Maintenance Replacement Parts
....5-105
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
CustomerAssistance Information...................... 7-1
Customer Assistance Information
.................. 7-2
Reporting Safety Defects
...........................7-10
Index.................................................................1
2003 Chevrolet Impala Owner ManualM
Six-Way Power Seats
If your vehicle has this feature, the control is located on
the outboard side of the front seats toward the front
of the seat cushion. To adjust the seat do any of
the following:
·Move the seat forward or rearward by sliding the
control to the front or the rear.
·Raise or lower the seat by sliding the control up or
down.
·Raise or lower the front portion of the seat cushion
by sliding the front of the control up or down.
·Raise or lower the rear portion of the seat cushion
by sliding the rear of the control up or down.
Manual Lumbar
If your vehicle has this feature, the knob is located on
the outboard side of the driver's seat. Turn the knob
toward the front of the vehicle to increase lumbar
support. Turn the knob toward the rear of the vehicle to
decrease lumbar support.
1-3
{CAUTION:
Never do this.
Here two children are wearing the same belt.
The belt can't properly spread the impact
forces. In a crash, the two children can be
crushed together and seriously injured. A belt
must be used by only one person at a time.
Q:What if a child is wearing a lap-shoulder belt,
but the child is so small that the shoulder belt
is very close to the child's face or neck?
A:If the child is sitting in a seat next to a window,
move the child toward the center of the vehicle. If
the child is sitting in the center rear seat
passenger position, move the child toward the
safety belt buckle. In either case, be sure that the
shoulder belt still is on the child's shoulder, so
that in a crash the child's upper body would have
the restraint that the belts provide.
If the child is sitting in a rear seat outside position,
see
Rear Safety Belt Comfort Guides for Children
and Small Adults on page 1-28
.
1-32
{CAUTION:
The body structure of a young child is quite
unlike that of an adult or older child, for whom
the safety belts are designed. A young child's
hip bones are still so small that the vehicle's
regular safety belt may not remain low on the
hip bones, as it should. Instead, it may settle
up around the child's abdomen. In a crash, the
belt would apply force on a body area that's
unprotected by any bony structure. This alone
could cause serious or fatal injuries. Young
children always should be secured in
appropriate child restraints.
Child Restraint Systems
An infant car bed (A), a special bed made for use in a
motor vehicle, is an infant restraint system designed
to restrain or position a child on a continuous ¯at
surface. Make sure that the infant's head rests toward
the center of the vehicle.
1-37
What Makes an Air Bag In¯ate?
In an impact of sufficient severity, the air bag sensing
system detects that the vehicle is in a crash. For
both the frontal and side impact air bags, the sensing
system triggers a release of gas from the in¯ator, which
in¯ates the air bag. The in¯ator, air bag and related
hardware are all part of the air bag modules. Frontal air
bag modules are located inside the steering wheel
and instrument panel. For vehicles with a driver's side
impact air bag, the air bag moules are located in
the seatback closest to the driver's door.
How Does an Air Bag Restrain?
In moderate to severe frontal or near frontal collisions,
even belted occupants can contact the steering wheel or
the instrument panel. In moderate to severe side
collisions, even belted occupants can contact the inside
of the vehicle. The air bag supplements the protection
provided by safety belts. Air bags distribute the force of
the impact more evenly over the occupant's upper
body, stopping the occupant more gradually. But the
frontal air bags would not help you in many types
of collisions, including rollovers, rear impacts, and many
side impacts, primarily because an occupant's motion
is not toward the air bag. A side impact air bag
would not help you in many types of collisions, including
frontal or near frontal collisions, rollovers, and rear
impacts, primarily because an occupant's motion is not
toward that air bag. Air bags should never be regarded
as anything more than a supplement to safety belts,
and then only in moderate to severe frontal or
near-frontal collisions for the driver's and right front
passenger's frontal air bags, and only in moderate to
severe side collisions for vehicles with a driver's
side impact air bag.
1-57
Doors and Locks
Door Locks
{CAUTION:
Unlocked doors can be dangerous.
·Passengers Ð especially children Ð can
easily open the doors and fall out of a
moving vehicle. When a door is locked, the
handle won't open it. You increase the
chance of being thrown out of the vehicle
in a crash if the doors aren't locked. So,
wear safety belts properly and lock the
doors whenever you drive.
·Young children who get into unlocked
vehicles may be unable to get out. A child
can be overcome by extreme heat and can
suffer permanent injuries or even death
from heat stroke. Always lock your vehicle
whenever you leave it.
·Outsiders can easily enter through an
unlocked door when you slow down or
stop your vehicle. Locking your doors can
help prevent this from happening.There are several ways to lock and unlock your vehicle.
From the outside, use your key or remote keyless
entry transmitter. From the inside, use the manual or
power door locks.
To unlock the driver's side door from the outside with
the key, insert the key and turn it toward the front of the
vehicle. To lock the driver's side door from the outside
with your key, insert the key and turn it toward the
rear of the vehicle.
To lock the door from the inside, push the manual lock
lever forward. To unlock the door, pull the lever
rearward.
2-8
Trunk Lock
To unlock the trunk from the outside, insert the key in
the lock and turn it. You can also press the car
symbol on your remote keyless entry transmitter, if
equipped.
Remote Trunk Release
You can also unlock the trunk from inside the vehicle.
Press the button located
below the exterior lamps
control on the underside of
the dashboard. The shift
lever must be in PARK (P)
for the remote trunk
release button to work.
Trunk Assist Handle
There is an assist handle
located on the inside of
the trunk lid toward
the driver's side of the
vehicle.
Pull down on the handle to lower the trunk lid. Then
close the trunk with your other hand. If the trunk is not
properly closed, the TRUNK OPEN message will
appear in the message center of your instrument panel
cluster. See
Trunk Ajar Warning Message on
page 3-45for more information.
Notice:The trunk assist handle is not designed to
be used to tie down the trunk lid or as an anchor
point when securing items in the trunk. Improper
use of the trunk assist handle could damage it.
2-11
Starting and Operating Your
Vehicle
New Vehicle Break-In
Notice:Your vehicle doesn't need an elaborate
ªbreak-in.º But it will perform better in the long run
if you follow these guidelines:
·Don't drive at any one speed Ð fast or slow Ð
for the ®rst 500 miles (805 km). Don't make
full-throttle starts.
·Avoid making hard stops for the ®rst 200 miles
(322 km) or so. During this time your new
brake linings aren't yet broken in. Hard stops
with new linings can mean premature wear and
earlier replacement. Follow this breaking-in
guideline every time you get new brake linings.
·Don't tow a trailer during break-in. See ªTowing
a Trailerº in the Index for more information.
Ignition Positions
With the key in the ignition, you can turn the switch to
four positions.
The ignition switch is
located on the instrument
panel, to the right of
the steering column.
OFF:This is the only position from which you can
remove the key. Removing the key locks your ignition
and automatic transaxle.
Notice:If your key seems stuck in OFF and you
can't turn it, be sure you are using the correct key;
if so, is it all the way in? Turn the key only with
your hand. Using a tool to force it could break the
key or the ignition switch. If none of this works, then
your vehicle needs service.
2-18