2003 CHEVROLET EXPRESS CARGO VAN tow

RoadsideCourtesy Careprovides:
·RoadsideBasic Careservices
(as outlined previously)
Plus:
·FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
·FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
·FREE Flat Tire Service (spare installed on the road)
·FREE Jump Start (at home or on the road)
·FREE Fuel Delivery ($5 of fuel delivered
on the road)
Chevrolet offers Courtesy Transportation for customers
needing warranty service. Courtesy Transportation
will be offered in conjunction with the coverage provided
by the Bumper-to-Bumper New Vehicle Limited
Warranty to eligible purchasers of 2003 Chevrolet
passenger cars and light duty trucks. (See your selling
dealer for details.)
Courtesy Careis available to retail and retail lease
customers operating 2003 and newer Chevrolet vehicles
for a period of 3 years/36,000 miles (60 000 km),
whichever occurs ®rst. All
Courtesy Careservices must
be pre-arranged by Chevrolet Roadside or dealer
service management.
Basic CareandCourtesy Careare not part of or
included in the coverage provided by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue
Basic CareandCourtesy Careat
any time.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service.
When roadside services are required, our advisors will
explain any payment obligations that may be incurred
for utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor;
·Vehicle Identi®cation Number (VIN)
·License plate number
·Vehicle color
·Vehicle location
·Telephone number where you can be reached
·Vehicle mileage
·Description of problem
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
7-6

If NHTSA receives similar complaints, it may open an
investigation, and if it ®nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you'll notify us.
Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
7-9

A. Battery
B. Radiator Pressure Cap
C. Coolant Recovery Tank
D. Transmission Fluid Dipstick
E. Engine Oil Fill
F. Engine Oil Dipstick
G. Air Filter Restriction Indicator
H. Engine Air Cleaner/Filter
I. Power Steering Reservoir
J. Brake Master Cylinder
K. Windshield Washer Fluid
Engine Oil
Checking Engine Oil
It's a good idea to check your engine oil every time you
get fuel. In order to get an accurate reading, the oil
must be warm and the vehicle must be on level ground.The engine oil dipstick has
a yellow handle and is
located near the center of
the engine compartment.
See
Engine Compartment
Overview on page 5-12
for more information
on location.
Turn off the engine and give the oil several minutes to
drain back into the oil pan. If you don't, the oil
dipstick might not show the actual level.
Pull out the dipstick and clean it with a paper towel or
cloth, then push it back in all the way. Remove it again,
keeping the tip down, and check the level.
5-13

When to Change Engine Oil
If any one of these are true for you, use the short
trip/city maintenance schedule:
·Most trips are less than 5 miles (8 km). This is
particularly important when outside temperatures
are below freezing.
·Most trips include extensive idling (such as frequent
driving in stop-and-go traffic).
·You frequently tow a trailer or use a carrier on top
of your vehicle.
·The vehicle is used for delivery service, police, taxi
or other commercial application.
Driving under these conditions causes engine oil to
break down sooner. If any one of these is true for your
vehicle, then you need to change your oil and ®lter
every 3,000 miles (5 000 km) or 3 months Ð whichever
occurs ®rst.
If none of them is true, use the long trip/highway
maintenance schedule. Change the oil and ®lter every
7,500 miles (12 500 km) or 12 months Ð whichever
occurs ®rst. Driving a vehicle with a fully warmed engine
under highway conditions will cause engine oil to
break down slower.
How to Reset the CHANGE ENGINE
OIL Light
The GM Oil Life System calculates when to change
your engine oil and ®lter based on vehicle use. Anytime
your oil is changed, reset the system so it can
calculate when the next oil change is required. If a
situation occurs where you change your oil prior to a
CHANGE ENGINE OIL light being turned on, reset the
system.
To reset the CHANGE ENGINE OIL light, do the
following:
1. Turn the ignition key to RUN with the engine off.
2. Fully press and release the accelerator pedal
three times within ®ve seconds.
3. If the CHANGE ENGINE OIL light ¯ashes for ®ve
seconds, the system is reset.
If the system does not reset, try the procedure once
again. If it still does not reset, see your dealer for
service.
See
Change Engine Oil Light on page 3-37.
5-16

Automatic Transmission Fluid
When to Check and Change
A good time to check your automatic transmission ¯uid
level is when the engine oil is changed.
Change both the ¯uid and ®lter every 50,000 miles
(83,000 km) if the vehicle's GVWR is over 8,600 or if
the vehicle is mainly driven under one or more of these
conditions:
·In heavy city traffic where the outside temperature
regularly reaches 90ÉF (32ÉC) or higher.
·In hilly or mountainous terrain.
·When doing frequent trailer towing.
·Uses such as found in taxi, police or delivery
service.
If your vehicle's GVWR is not over 8,600 and you do
not use your vehicle under any of these conditions,
change the ¯uid and ®lter every 100,000 miles
(166 000 km).
See
Part A: Scheduled Maintenance Services on
page 6-4.
How to Check
Because this operation can be a little difficult, you may
choose to have this done at the dealership service
department.
If you do it yourself, be sure to follow all the instructions
here, or you could get a false reading on the dipstick.
Notice:Too much or too little ¯uid can damage
your transmission. Too much can mean that some
of the ¯uid could come out and fall on hot engine
part or exhaust system parts, starting a ®re.
Too little ¯uid could cause the transmission to
overheat. Be sure to get an accurate reading if you
check your transmission ¯uid.
Wait at least 30 minutes before checking the
transmission ¯uid level if you have been driving:
·When outside temperatures are above 90ÉF (32ÉC).
·At high speed for quite a while.
·In heavy traffic ± especially in hot weather.
·While pulling a trailer.
To get the right reading, the ¯uid should be at
normal operating temperature, which is 180ÉF to 200ÉF
(82ÉC to 93ÉC).
5-19

Get the vehicle warmed up by driving about 15 miles
(24 km) when outside temperatures are above 50ÉF
(10ÉC). If it's colder than 50ÉF (10ÉC), drive the vehicle
in DRIVE (D) until the engine temperature gage
moves and then remains steady for 10 minutes.
A cold ¯uid check can be made after the vehicle has
been sitting for eight hours or more with the engine off,
but this is used only as a reference. Let the engine
run at idle for ®ve minutes if outside temperatures are
50ÉF (10ÉC) or more. If it's colder than 50ÉF (10ÉC), you
may have to idle the engine longer. Should the ¯uid
level be low during this cold check, you
mustcheck the
¯uid hot before adding ¯uid. Checking the ¯uid hot
will give you a more accurate reading of the ¯uid level.
Checking the Fluid Level
Prepare your vehicle as follows:
·Park your vehicle on a level place. Keep the engine
running.
·With the parking brake applied, place the shift lever
in PARK (P).
·With your foot on the brake pedal, move the shift
lever through each gear range, pausing for about
three seconds in each range. Then, position the shift
lever in PARK (P).
·Let the engine run at idle for three minutes or more.
Then, without shutting off the engine, follow these steps:
The transmission dipstick
is located near the center
of the engine compartment
and will be labeled with
this graphic shown.
See
Engine Compartment Overview on page 5-12for
more information on location.
·Flip the handle up and then pull out the dipstick and
wipe it with a clean rag or paper towel.
·Push it back in all the way, wait three seconds and
then pull it back out again.
5-20

{CAUTION:
Steam from an overheated engine can burn
you badly, even if you just open the hood.
Stay away from the engine if you see or hear
steam coming from it. Just turn it off and get
everyone away from the vehicle until it cools
down. Wait until there is no sign of steam or
coolant before you open the hood.
If you keep driving when your engine is
overheated, the liquids in it can catch ®re. You
or others could be badly burned. Stop your
engine if it overheats, and get out of the
vehicle until the engine is cool.
See ªOverheated Engine Protection Operating
Modeº in the Index for information on driving
to a safe place in an emergency.
Notice:If your engine catches ®re because you
keep driving with no coolant, your vehicle can
be badly damaged. The costly repairs would
not be covered by your warranty.See ªOverheated Engine Protection Operating
Modeº in the Index for information on driving
to a safe place in an emergency.
If No Steam Is Coming From Your
Engine
If you get an engine overheat warning but see or hear
no steam, the problem may not be too serious.
Sometimes the engine can get a little too hot when you:
·Climb a long hill on a hot day.
·Stop after high-speed driving.
·Idle for long periods in traffic.
·Tow a trailer. See ªDriving on Gradesº inTowing a
Trailer on page 4-31
.
If you get the overheat warning with no sign of steam,
try this for a minute or so:
1. In heavy traffic, let the engine idle in NEUTRAL(N)
while stopped. If it is safe to do so, pull off the road,
shift to PARK (P) or NEUTRAL(N) and let the
engine idle.
2. Turn on your heater to full hot at the highest fan
speed and open the window as necessary.
5-25

Engine Fan Noise
Your vehicle has a clutched engine cooling fan. When
the clutch is engaged, the fan spins faster to provide
more air to cool the engine. In most everyday driving
conditions, the fan is spinning slower and the clutch is
not fully engaged. This improves fuel economy and
reduces fan noise. Under heavy vehicle loading, trailer
towing and/or high outside temperatures, the fan
speed increases as the clutch more fully engages. So
you may hear an increase in fan noise. This is
normal and should not be mistaken as the transmission
slipping or making extra shifts. It is merely the cooling
system functioning properly. The fan will slow down
when additional cooling is not required and the clutch
partially disengages.
You may also hear this fan noise when you start the
engine. It will go away as the fan clutch partially
disengages.
Power Steering Fluid
The power steering ¯uid reservoir is located in the
engine compartment on the driver's side of the vehicle.
5-34