Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A dealer
technician, if available, can travel to your location within a
30 mile (50 km) radius of a participating Cadillac
dealership. If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside Service
Advisor will assist you and request the following
information:
·A description of the problem
·Name, home address, home telephone number
·Location of your Cadillac and number you are
calling from
·The model year, Vehicle Identi®cation Number (VIN),
mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 ± daily, 24 hours.
Courtesy Transportation
Cadillac has always exempli®ed quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
7-7
Cleaning the Speaker Covers...........................5-96
Cleaning the Top of the Instrument Panel...........5-95
Cleaning the Windshield, Backglass and Wiper
Blades.......................................................5-98
Cleaning Tires................................................5-99
Cleaning Vinyl................................................5-95
Cleaning Wood Panels....................................5-96
Cleaning........................................................5-94
Inside of Your Vehicle..................................5-94
Outside of Your Vehicle................................5-97
Underbody Maintenance.............................5-100
Video Screen............................................3-105
Weatherstrips..............................................5-96
Climate Control System...................................3-24
Automatic...................................................3-24
Climate Controls Personalization....................3-33
Outlet Adjustment........................................3-31
Rear..........................................................3-31
Clock............................................................3-24
Compact Disc Changer Errors.........................3-101
Compact Disc Messages..................................3-84
Compass Calibration.......................................2-35
Compass Variance..........................................2-34
Content Theft-Deferrent....................................2-18
Control of a Vehicle.......................................... 4-5Convenience Net............................................2-47
Coolant.........................................................3-43
Engine Temperature Gage............................3-43
Heater, Engine............................................2-23
Surge Tank Pressure Cap.............................5-27
Cooling System..............................................5-30
Cruise Control Light........................................3-49
Cruise Control................................................3-11
Cupholder(s)..................................................2-44
Current and Past Model Order Forms................7-12
Customer Assistance Information........................ 7-7
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors....7-10
Reporting Safety Defects to the Canadian
Government............................................7-10
Reporting Safety Defects to the United States
Government............................................7-10
Roadside Service.......................................... 7-6
Service Publications Ordering Information........7-11
4
