2003 CADILLAC ESCALADE EXT tow

Overseas ± Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands) ± Customer
Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
quali®ed applicants, can
reimburse you up to
$1,000 toward aftermarket
driver or passenger
adaptive equipment you
may require for your
vehicle (hand controls,
wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details.
All TTY users call 1-800-263-3830.
7-5

Roadside Service
Cadillac's exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
žcan be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year.
This service is provided at no charge for any
warranty-covered situation and for a nominal charge
if the Cadillac is no longer under warranty. Roadside
Service is available only in the United States and
Canada.
Cadillac Owner PrivilegesŸ
Roadside Service provides several Cadillac Owner
PrivilegesŸ at ªno charge,º throughout yourCadillac
Warranty Period ± 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
·Towing Service
·Battery Jump Starting
·Lock Out Assistance
·Fuel Delivery
·Flat Tire Change (Covers change only)
·Trip Interruption ± If your trip is interrupted due to
a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we will
arrange to have your car towed to the nearest Cadillac
dealership.
7-6

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you'll notify us.
Please call us at 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
Customer Communication Centre, 163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments and speci®cations for GM
transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
7-10

Instrument Panel Brightness.............................3-18
Instrument Panel Fuse Block..........................5-102
Instrument Panel.............................................3-32
Cluster.......................................................3-32
Overview..................................................... 3-4
Interior Lamps................................................3-18
J
Jump Starting.................................................5-44
K
Key Lock Cylinders Service..............................6-12
KEYFOB X BATTERY LOW.............................3-63
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Lamps On Reminder.......................................3-16
Lamps...........................................................3-14
Exterior......................................................3-14
Interior.......................................................3-18
Lap-Shoulder Belt...................................1-14, 1-23LATCH System...............................................1-42
Child Restraints...........................................1-42
Securing a Child Restraint Designed for
the LATCH System...................................1-44
Leaving Your Vehicle With the Engine Running......2-37
LEFT REAR DOOR AJAR................................3-63
Light.............................................................3-34
Air Bag Readiness.......................................3-34
Anti-Lock Brake System Warning...................3-39
Brake System Warning.................................3-38
Charging System.........................................3-36
Cruise Control.............................................3-45
Low Fuel Warning.......................................3-46
Malfunction Indicator....................................3-42
Passenger Air Bag Status Indicator................3-35
Safety Belt Reminder...................................3-33
Tow/Haul Mode...........................................3-45
Traction Off................................................3-39
Listening to a DVD.........................................3-81
Loading Your Vehicle for Off-Road Driving..........4-19
Loading Your Vehicle.......................................4-48
Lockout Protection..........................................2-12
Locks............................................................. 2-9
Delayed Locking........................................... 2-9
Door........................................................... 2-8
Lockout Protection.......................................2-12
Power Door.................................................. 2-9
9

Locks (cont.)
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
Loss of Control...............................................4-17
LOW COOLANT LEVEL..................................3-59
Low Fuel Warning Light...................................3-46
Luggage Carrier..............................................2-53
Lumbar........................................................... 1-3
Power Controls............................................. 1-3
M
Maintenance and Cleaning...............................2-66
Maintenance, Normal Replacement Parts..........5-111
Maintenance Schedule.....................................6-11
At Each Fuel Fill.........................................6-11
At Least Once a Month................................6-11
At Least Once a Year..................................6-12
At Least Twice a Year..................................6-12
Brake System Inspection..............................6-16
Engine Cooling System Inspection.................6-16
Exhaust System Inspection...........................6-15
Fuel System Inspection................................6-16
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2Maintenance Schedule (cont.)
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-11
Part C - Periodic Maintenance Inspections......6-15
Part D - Recommended Fluids and
Lubricants...............................................6-17
Part E - Maintenance Record........................6-19
Scheduled Maintenance................................. 6-5
Steering and Suspension Inspection...............6-15
Transfer Case and Front Axle
(All-Wheel Drive) Inspection.......................6-16
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-60
Making Turns.................................................4-58
Malfunction Indicator Light................................3-42
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-72
Message.......................................................3-58
DIC Warnings and Messages........................3-58
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands) ± Customer Assistance........................ 7-5
Midgate Drain Grate Removal and Cleaning.......2-69
Midgate Operation...........................................2-13
Midgate.........................................................2-12
10

Radios (cont.)
Radio with Cassette and CD.........................3-67
Rear Seat Audio..........................................3-93
Setting the Time..........................................3-66
Theft-Deterrent............................................3-98
Understanding Reception..............................3-99
RDS Messages..............................................3-72
Reaching Roadside Service............................... 7-7
Reading Lamps..............................................3-19
Rear Axle......................................................5-51
Rear Door Security Locks................................2-12
Rear Safety Belt Comfort Guides......................1-25
Rear Seat Armrest..........................................2-54
Rear Seat Audio Controls.................................3-94
Rear Seat Audio (RSA)....................................3-93
Rear Seat Entertainment System.......................3-82
Rear Seat Operation......................................... 1-6
Rear Seat Passengers, Safety Belts..................1-22
Rear Window Defogger....................................3-29
Rearview Mirror, Automatic Dimming with
OnStar
ž, Compass and Temperature Display.....2-41
Reclining Seatbacks.......................................... 1-4
Recreational Vehicle Towing.............................4-48
REDUCED ENGINE POWER...........................3-60
Reinstalling the Cargo Cover Panels..................2-61
Remote Control..............................................3-86
Remote Keyless Entry System, Operation............ 2-5
Remote Keyless Entry System............................ 2-4Removing the Flat Tire and Installing the
Spare Tire..................................................5-80
Removing the Spare Tire and Tools...................5-77
Replacement Bulbs.........................................5-64
Replacing Brake System Parts..........................5-42
Replacing Restraint System Parts
After a Crash..............................................1-66
Reporting Safety Defects.................................7-10
Canadian Government..................................7-10
General Motors...........................................7-10
United States Government.............................. 7-9
Reprogramming a Single HomeLink
žButton.......2-52
Resetting Defaults...........................................2-52
Restraint System Check...................................6-12
Checking Your Restraint Systems...................1-65
Replacing Restraint System Parts
After a Crash..........................................1-66
Restraint Systems...........................................1-65
Checking....................................................1-65
Replacing Parts...........................................1-66
Retained Accessory Power (RAP)......................2-29
Right Front Passenger Position, Safety Belts.........1-22
RIGHT REAR DOOR AJAR..............................3-63
Road Sensing Suspension................................. 4-9
Roadside Service Availability.............................. 7-6
Roadside Service for the Hearing or
Speech Impaired........................................... 7-7
13

TIGHTEN FUEL CAP......................................3-61
Tilt Wheel........................................................ 3-7
Tire In¯ation Check.........................................6-11
Tires.............................................................5-66
Buying New Tires........................................5-70
Chains.......................................................5-74
Changing a Flat Tire....................................5-76
If a Tire Goes Flat.......................................5-75
In¯ation Ð Tire Pressure..............................5-67
Inspection and Rotation................................5-68
Spare Tire..................................................5-92
Uniform Tire Quality Grading.........................5-71
Wheel Alignment and Tire Balance.................5-72
Wheel Replacement.....................................5-73
When It Is Time for New Tires......................5-69
To Use the Engine Coolant Heater....................2-31
Top Drain Grates ± Removal and Cleaning.........2-67
Top Strap Anchor Location...............................1-41
Top Strap......................................................1-40
Top-Box Storage.............................................2-70
Torque Lock...................................................2-38
Total Weight on Your Vehicle's Tires..................4-56
Tow/Haul Mode Light.......................................3-45
Tow/Haul Mode Selector Button........................2-34
Towing..........................................................4-48
Recreational Vehicle.....................................4-48
Towing a Trailer..........................................4-52
Your Vehicle...............................................4-48Towing (cont.)
Traction Control Operation................................4-11
TRACTION SYS LIMITED................................3-63
Traction.........................................................3-39
Off Light.....................................................3-39
Road Sensing Suspension.............................. 4-9
Stabilitrak
žSystem......................................4-10
Trailer Brakes.................................................4-57
Trailer Wiring Harness.....................................4-61
Trailer...........................................................4-51
Recommendations.......................................4-51
TRANS HOT IDLE ENGINE.............................3-62
Transfer Case................................................5-50
TRANSMISSION HOT.....................................3-62
Transmission Operation, Automatic....................2-32
Transmission, Transaxle, Transfer Case Unit
Repair Manual............................................7-10
Transmission..................................................5-21
Fluid, Automatic...........................................5-21
Temperature Gage.......................................3-40
Transportation Options...................................... 7-8
Traveling to Remote Areas...............................4-20
Trip Information Button....................................3-48
Truck-Camper Loading Information....................4-51
Turn and Lane Change Signals.......................... 3-8
TURN SIGNAL ON.........................................3-61
Turn Signal/Multifunction Lever........................... 3-7
Turn Signals When Towing a Trailer..................4-58
16