2003 CADILLAC DEVILLE mileage

Speedometer and Odometer
The speedometer lets you see your speed in both
miles per hour (mph) and kilometers per hour (km/h).
The odometer shows how far your vehicle has
been driven, in either miles (used in the United States)
or kilometers (used in Canada).
You may wonder what happens if a vehicle has to have
a new odometer installed. The new one may read
the correct mileage. This is because your vehicle's
computer has stored the mileage in memory.
Trip Odometer
The trip odometer can record the number of miles or
kilometers traveled for up to two trips.
The trip odometer button is
located to the left of the
steering wheel on the
instrument panel.The two trip modes are indicated by Trip A and Trip B.
In order to change from one mode to the other,
press the A/B portion of the TRIP button.
By pressing the bottom of this button, you can tell how
many miles have been recorded on either Trip A or
Trip B since you last set the odometer back to zero.
Press the RESET part of the button until zeros appear
to reset each trip mode.
If your vehicle is ®rst sold in the United States, the trip
odometer will return to zero after 999.9 miles
(1 609 km). If your vehicle is ®rst sold in Canada, the
trip odometer will return to zero after 1,242 miles
(1 999 km). The RESET TRIP A/B button only resets
the trip mode (A or B) that is being displayed. Each trip
mode must be reset individually.
Display Mode
On vehicles equipped with the analog cluster, this
button is located between the trip odometer and
ENG/MET button to the left of the steering wheel on the
instrument panel. Press DSPL MODE to turn the
backlighting and the digital speed image on and off.
On vehicles equipped with the digital cluster, press
DSPL MODE to turn the digital displays other than the
speedometer and gear display on and off.
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Trip Computer
Oil Life Indicator
This feature lets you know when to change the engine
oil. It's based on the engine oil temperatures and
your driving patterns.To see the display, press the INFO button several times
until ENGINE OIL LIFE appears. If you see 99%
ENGINE OIL LIFE, 99 percent of your current oil life
remains.
The DIC may display a CHANGE ENGINE OIL
message. For more information, see
Scheduled
Maintenance on page 6-4. If you see CHANGE ENGINE
OIL, it means the oil life is gone and you should
change the oil right away. The system doesn't check
how much oil you have, so you'll still have to check for
that. To see how, see
Engine Oil on page 5-13.
When the oil is changed, you'll need to reset the system.
See
Engine Oil on page 5-13. Always keep a written
record of the mileage and date when you changed
your oil.
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Service
Your dealer knows your vehicle best and wants you to
be happy with it. We hope you'll go to your dealer
for all your service needs. You'll get genuine GM parts
and GM-trained and supported service people.
We hope you'll want to keep your GM vehicle all GM.
Genuine GM parts have one of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you'll
want to use the proper service manual. It tells you much
more about how to service your vehicle than this manual
can. To order the proper service manual, see
Service
Publications Ordering Information on page 7-11.
Your vehicle has an air bag system. Before attempting
to do your own service work, see
Servicing Your Air
Bag-Equipped Vehicle on page 1-59.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. See
Part E: Maintenance Record on page 6-15.
{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
·Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.
CAUTION: (Continued)
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As in the chart shown previously, SAE 5W-30 is the
only viscosity grade recommended for your vehicle. You
should look for and use only oils which have the API
Starburst symbol and which are also identi®ed as
SAE 5W-30. If you cannot ®nd such SAE 5W-30 oils,
you can use an SAE 10W-30 oil which has the API
Starburst symbol, if it's going to be 0ÉF (-18ÉC)
or above. Do not use other viscosity grade oils, such as
SAE 10W-40 or SAE 20W-50 under any conditions.
Notice:Use only engine oil with the American
Petroleum Institute Certi®ed For Gasoline Engines
starburst symbol. Failure to use the recommended
oil can result in engine damage not covered by
your warranty.
GM Goodwrench
žoil meets all the requirements for
your vehicle.
If you are in an area of extreme cold, where the
temperature falls below-20ÉF (-29ÉC), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both will provide
easier cold starting and better protection for your engine
at extremely low temperatures.
Engine Oil Additives
Don't add anything to your oil. The recommended oils
with the starburst symbol are all you will need for
good performance and engine protection.
When to Change Engine Oil
(GM Oil Life System)
Your vehicle has a computer system that lets you know
when to change the engine oil and ®lter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change will be indicated can vary
considerably. For the oil life system to work properly, you
must reset the system every time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
A CHANGE ENGINE OIL message in the Driver
Information Center (DIC) will come on. Change your oil
as soon as possible within the next two times you stop for
fuel. It is possible that, if you are driving under the best
conditions, the oil life system may not indicate that an oil
change is necessary for over a year. However, your
engine oil and ®lter must be changed at least once a year
and at this time the system must be reset. Your dealer
has GM-trained service people who will perform this work
using genuine GM parts and reset the system. It is also
important to check your oil regularly and keep it at the
proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed.
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Part A: Scheduled Maintenance
Services
This part contains engine oil scheduled maintenance
which explains the engine oil life system and how
it indicates when to change the engine oil and ®lter.
Also, listed are scheduled maintenance services which
are to be performed at the mileage intervals speci®ed.
Using Your Maintenance Schedule
We at General Motors want to keep your vehicle in good
working condition. But we don't know exactly how
you'll drive it. You may drive short distances only a few
times a week. Or you may drive long distances all
the time in very hot, dusty weather. You may use your
vehicle in making deliveries. Or you may drive it to
work, to do errands or in many other ways.
Because of the different ways people use their vehicles,
maintenance needs may vary. You may need more
frequent checks and replacements. So please read the
following and note how you drive. If you have questions
on how to keep your vehicle in good condition, see your
dealer.
This part tells you the maintenance services you should
have done and when to schedule them.When you go to your dealer for your service needs,
you'll know that GM-trained and supported service
people will perform the work using genuine GM parts.
The proper ¯uids and lubricants to use are listed in
Part D. Make sure whoever services your vehicle uses
these. All parts should be replaced and all necessary
repairs done before you or anyone else drives the
vehicle.
This schedule is for vehicles that:
·carry passengers and cargo within recommended
limits. You will ®nd these on your vehicle's
Tire-Loading Information label. See
Loading Your
Vehicle on page 4-32.
·are driven on reasonable road surfaces within legal
driving limits.
·use the recommended fuel. SeeGasoline Octane
on page 5-4
.
Scheduled Maintenance
The services shown in this schedule up to 100,000 miles
(166 000 km) should be repeated after 100,000 miles
(166 000 km) at the same intervals for the life of
this vehicle. The services shown at 150,000 miles
(240 000 km) should be repeated at the same interval
after 150,000 miles (240 000 km) for the life of this
vehicle.
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SeePart B: Owner Checks and Services on page 6-9andPart C: Periodic MaintenanceInspections on
page 6-13.
Footnotes
²The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to
the completion of the vehicle's useful life. We, however,
urge that all recommended maintenance services be
performed at the indicated intervals and the
maintenance be recorded.
+A good time to check your brakes is during tire
rotation. See Brake System Inspection on page 6-14.
Engine Oil Scheduled Maintenance
Change engine oil and ®lter as indicated by the GM
Oil Life System (or every 12 months, whichever
occurs ®rst). Reset the system.
Your vehicle has a computer system that lets you know
when to change the engine oil and ®lter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change will be indicated can vary
considerably. For the oil life system to work properly, you
must reset the system every time the oil is changed.When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
A CHANGE ENGINE OIL message in the Driver
Information Center (DIC) will come on. Change your oil
as soon as possible within the next two times you stop for
fuel. It is possible that, if you are driving under the best
conditions, the oil life system may not indicate that an oil
change is necessary for over a year. However, your
engine oil and ®lter must be changed at least once a year
and at this time the system must be reset. Your dealer
has GM-trained service people who will perform this work
using genuine GM parts and reset the system.
It is also important to check your oil regularly and keep
it at the proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed. SeeEngine Oil on
page 5-13for information on resetting the system.
An Emission Control Service.
See the mileage intervals following for additional services
that may be performed with an engine oil change. After
the services are performed, record the date, odometer
reading and who performed the service on the
maintenance record pages in Part E of this schedule.
6-5

Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Cadillac Customer Assistance Center, 24 hours
a day, by calling 1-800-458-8006. In Canada, contact
GM of Canada Customer Communication Centre
in Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
·Vehicle Identi®cation Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
·Dealership name and location
·Vehicle delivery date and present mileage
When contacting Cadillac, please remember that your
concern will likely be resolved at a dealer's facility. That
is why we suggest you follow Step One ®rst if you
have a concern.
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STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satis®ed with your new vehicle. However, if you continue
to remain unsatis®ed after following the procedure
outlined in Steps One and Two, you should ®le with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
®ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
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