2003 CADILLAC DEVILLE tow

GM Mobility Program for Persons
with Disabilities
This program, available to
quali®ed applicants, can
reimburse you up to $1,000
toward aftermarket driver or
passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY
users call 1-800-263-3830.
Roadside Service
Cadillac's exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
žcan be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year. This
service is provided at no charge for any warranty-covered
situation and for a nominal charge if the Cadillac is no
longer under warranty. Roadside Service is available only
in the United States and Canada.
Cadillac Owner PrivilegesŸ
Roadside Service provides several Cadillac Owner
PrivilegesŸ at ªno charge,º throughout yourCadillac
Warranty Period ± 48 months/50,000 miles (80 000 km).
7-6

Emergency Road Service is performed on site for the
following situations:
·Towing Service
·Battery Jump Starting
·Lock Out Assistance
·Fuel Delivery
·Flat Tire Change (Covers change only)
·Trip Interruption ± If your trip is interrupted due to a
warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A
dealer technician, if available, can travel to your location
within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we will
arrange to have your car towed to the nearest Cadillac
dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside Service
Advisor will assist you and request the following
information:
·A description of the problem
·Name, home address, home telephone number
·Location of your Cadillac and number you are
calling from
·The model year, Vehicle Identi®cation Number
(VIN), mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 ± daily, 24 hours.
7-7

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it ®nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
7-10

Compact Disc Changer Errors.........................3-103
Compact Disc Messages..........................3-88, 3-99
Compact Spare Tire........................................5-83
Compass Calibration.......................................2-41
Compass Operation.........................................2-41
Compass Variance..........................................2-41
Console Shift Lever.........................................2-36
Continuous Variable Road Sensing Suspension
(CVRSS)....................................................4-10
Control of a Vehicle.......................................... 4-5
Convenience Net............................................2-53
Coolant.........................................................3-50
Engine Temperature Gage............................3-50
Engine Temperature Warning Light.................3-49
Heater, Engine............................................2-25
Surge Tank Pressure Cap.............................5-27
Cooling System..............................................5-30
Cornering Lamps............................................3-17
Courtesy Lamps.............................................3-20
Cruise Control Light........................................3-55
Cruise Control................................................3-12
Current and Past Model Order Forms................7-12
Customer Assistance Information........................ 7-8
Courtesy Transportation.................................. 7-8
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-6Customer Assistance Information (cont.)
Reporting Safety Defects to General Motors....7-11
Reporting Safety Defects to the Canadian
Government............................................7-10
Reporting Safety Defects to the United States
Government............................................7-10
Roadside Service.......................................... 7-6
Service Publications Ordering Information........7-11
D
Daytime Running Lamps..................................3-16
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-32
Digital Cluster.................................................3-41
Dinghy Towing................................................4-31
Display Mode.................................................3-43
Diversity Antenna System...............................3-108
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-32
Door............................................................... 2-9
Central Door Unlocking System....................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks............... 2-9
Rear Door Security Locks.............................2-10
Doors Lock in Gear.........................................3-73
Doors Unlock in PARK (P)................................3-75
Doors Unlock Key Off......................................3-76
4

Driver Information Center (DIC).........................3-57
Climate Controls and Radio System
Personalization........................................3-67
DIC Controls and Displays............................3-57
DIC Vehicle Personalization..........................3-67
DIC Warnings and Messages........................3-60
Driver Unlock in PARK (P)................................3-74
Driver Unlock Key Off......................................3-74
Driver............................................................1-14
Position, Safety Belt.....................................1-14
Driver's Name Set/Recall.................................3-78
Driving on Grades...........................................4-39
Driving on Snow or Ice....................................4-26
Driving Through Deep Standing Water...............4-19
Driving Through Flowing Water.........................4-19
Driving with a Trailer.......................................4-38
Driving..........................................................4-16
At Night.....................................................4-16
City...........................................................4-20
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-21
Hill and Mountain Roads..............................4-23
In Rain and on Wet Roads...........................4-17
Winter........................................................4-25
Dual Climate Control System............................3-29E
Electrical System............................................5-93
Add-On Equipment......................................5-93
Fuses and Circuit Breakers...........................5-94
Headlamp Wiring.........................................5-93
Power Windows and Other Power Options......5-93
Removing the Rear Seat Cushion..................5-96
Windshield Wiper Fuses...............................5-93
Emergency Trunk Release Handle.....................2-13
Emissions Inspection and Maintenance
Programs...................................................3-53
Engine Coolant Level Check.............................. 6-9
Engine Cooling When Trailer Towing..................4-40
Engine Oil Additives........................................5-17
Engine Oil Level Check..................................... 6-9
Engine Oil Scheduled Maintenance..................... 6-5
Engine Speed Limiter......................................3-44
Engine..........................................................5-19
Air Cleaner/Filter.........................................5-19
Battery.......................................................5-41
Check and Service Engine Soon Light............3-50
Compartment Overview................................5-12
Coolant Heater............................................2-25
Coolant Temperature Gage...........................3-50
Coolant Temperature Warning Light................3-49
5

M
Magnetic Speed Variable Assist Steering System . . . 4-11
Maintenance, Normal Replacement Parts..........5-103
Maintenance Schedule...................................... 6-9
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
At Least Twice a Year..................................6-10
Brake System Inspection..............................6-14
Engine Cooling System Inspection.................6-14
Exhaust System Inspection...........................6-13
Fuel System Inspection................................6-13
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services............... 6-9
Part C - Periodic MaintenanceInspections......6-13
Part D - Recommended Fluids and Lubricants . 6-15
Part E - Maintenance Record........................6-16
Scheduled Maintenance................................. 6-4
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection..........................6-13
Throttle System Inspection............................6-14
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-40Making Turns.................................................4-38
Malfunction Indicator Light................................3-50
Map Pocket...................................................2-52
Massaging Lumbar Controls............................... 1-3
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Mirrors..............................................2-55
Memory Seat.................................................2-55
Memory Steering Wheel Controls......................2-55
Message.......................................................3-60
DIC Warnings and Messages........................3-60
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin Islands) ±
Customer Assistance..................................... 7-5
Mirror Operation.....................................2-40, 2-41
Mirror to Curb In Reverse................................3-77
Mirrors..........................................................2-40
Automatic Dimming Rearview with OnStar
ž
and Compass..........................................2-40
Automatic Dimming Rearview with OnStarž.....2-40
Memory.....................................................2-55
Outside Automatic Dimming Mirror.................2-43
Outside Convex Mirror.................................2-44
Outside Curb View Assist Mirror....................2-43
Outside Heated Mirrors................................2-44
Outside Power Mirrors..................................2-42
MyGMLink.com................................................ 7-4
10

Rear Ashtray..................................................3-28
Rear Climate Control System............................3-34
Rear Door Security Locks................................2-10
Rear Power Sunshade.....................................2-18
Rear Safety Belt Comfort Guides......................1-26
Rear Seat Pass Through.................................2-14
Rear Seat Passenger Positions.........................1-22
Rear Seat Passengers, Safety Belts..................1-22
Rear Storage Area..........................................2-53
Rear Storage Door Trim Armrest.......................2-53
Rear Underseat Fuse Block..............................5-98
Rear Window Defogger....................................3-33
Rearview Mirror, Automatic Dimming with
OnStar
žand Compass.................................2-40
Rearview Mirror, Automatic Dimming with
OnStar
ž.....................................................2-40
Reclining Seatbacks.......................................... 1-5
Recreational Vehicle Towing.............................4-31
Remote Keyless Entry System, Operation............ 2-5
Remote Keyless Entry System............................ 2-4
Remote Recall Memory...................................3-68
Removing the Flat Tire and Installing
the Spare Tire.............................................5-75
Removing the Spare Tire and Tools...................5-73
Removing the Wheel Covers............................5-75Replacement Bulbs.........................................5-58
Replacing Brake System Parts..........................5-41
Replacing Restraint System Parts After a Crash.....1-60
Reporting Safety Defects.................................7-10
Canadian Government..................................7-10
General Motors...........................................7-11
United States Government............................7-10
Reprogramming a Single HomeLink
žButton.......2-50
Resetting Defaults...........................................2-50
Restraint System Check...................................6-10
Checking Your Restraint Systems...................1-60
Replacing Restraint System Parts After
a Crash..................................................1-60
Restraint Systems...........................................1-60
Checking....................................................1-60
Replacing Parts...........................................1-60
Retained Accessory Power (RAP)......................2-24
Right Front Passenger Position, Safety Belts......1-21
Roadside Service Availability.............................. 7-7
Roadside Service for the Hearing or Speech
Impaired...................................................... 7-7
Roadside......................................................... 7-6
Service........................................................ 7-6
Rocking Your Vehicle To Get It Out...................4-30
Running Your Engine While You Are Parked.......2-39
13

Tire In¯ation Check........................................... 6-9
Tire Pressure Display......................................3-78
Tires.............................................................5-60
Buying New Tires........................................5-66
Chains.......................................................5-70
Changing a Flat Tire....................................5-72
Compact Spare Tire.....................................5-83
If a Tire Goes Flat.......................................5-71
In¯ation Ð Tire Pressure..............................5-61
Inspection and Rotation................................5-64
Pressure Monitor System..............................5-62
Uniform Tire Quality Grading.........................5-67
Wheel Alignment and Tire Balance.................5-68
Wheel Replacement.....................................5-69
When It Is Time for New Tires......................5-65
To Use the Engine Coolant Heater....................2-26
Top Strap Anchor Location...............................1-41
Top Strap......................................................1-39
Torque Lock...................................................2-37
Total Weight on Your Vehicle's Tires..................4-37
Towing..........................................................4-31
Recreational Vehicle.....................................4-31
Towing a Trailer..........................................4-34
Your Vehicle...............................................4-31Traction.........................................................4-10
Continuous Variable Road Sensing Suspension
(CVRSS).................................................4-10
Control System (TCS).................................... 4-9
Control System Warning Light.......................3-48
Trailer Brakes.................................................4-38
Transaxle Operation, Automatic.........................2-27
Transaxle.......................................................5-21
Fluid, Automatic...........................................5-21
Transmission, Transaxle, Transfer Case Unit
Repair Manual............................................7-11
Transportation Options...................................... 7-8
Trip Computer................................................3-79
Oil Life Indicator..........................................3-79
Trip Odometer................................................3-43
Trunk Lid Tie Down.........................................2-12
Trunk Lock Release........................................2-12
Trunk............................................................2-11
Turn and Lane-Change Signals.......................... 3-9
Turn Signal/Multifunction Lever........................... 3-8
Turn Signals When Towing a Trailer..................4-39
Twilight Sentinel
ž............................................3-17
16