2003 CADILLAC CTS instrument panel

6-58
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on
a plate in the front corner of the instrument panel, on the
driver's side. You can see it if you look through the
windshield from outside your vehicle. The VIN also
appears on the Vehicle Certification and Service Parts
labels and the certificates of title and registration.
Engine Identification
The 8th character in your VIN is the engine code. This
code will help you identify your engine, specifications
and replacement parts.
Service Parts Identification Label
You'll find this label in the trunk. It's very helpful if you
ever need to order parts. On this label is:

your VIN,

the model designation,

paint information and

a list of all production options and special
equipment.
Be sure that this label is not removed from the vehicle.

6-63
Mini Fuses Usage
LT HI BEAM Driver's Side High
-Beam
Headlamp
LT LOW BEAM Driver's Side Low
-Beam
Headlamp
RT LOW BEAM Passenger's Side Low
-Beam
Headlamp
RT HI BEAM Passenger's Side High
-Beam
Headlamp
SPARE Not Used
SPARE Not Used
THEFT ECM (Electronic Control
Module), TCM (Transmission
Control Module), PASS
-Key III+
Module
LT PARK Driver's Side Taillamp Assembly,
Front Sidemarker and Front
Parking Lamp Assembly
LIC/DIMMING Rear License Plate
Assembly, DIMMini Fuses Usage
DIM/ALDL DIM, ALDL (Assembly Line
Data Link)
FLASHER Turn Signal/Hazard Flasher
Module
MANIFOLD Manifold Flaps 1 and 2, Air Mass
Meter, Canister Purge Valve
STRG CTLS Steering Wheel Control Pad,
Headlamp Switch
HTR
VLV/CLTCHHeater Valve, Clutch Switch
(Normal Closed), Clutch Switch
(Normal Open), Jumper to Start
Relay Coil for Automatic
Transmission
WASH NOZ Driver's and Passenger's Side
Heated Washer Nozzles
ECM Electronic Control Module
TCM/IPC TCM, ECM and IPC
(Instrument Panel Cluster)
SPARE Not Used
IGN MOD Front Bank Ignition Modules

6-64
Mini Fuses Usage
ELEC PRNDL Electronic PRNDL
TCC/ET TCC/ET Brake Switch (Extended
Travel), TCC/ET Brake Switch
(Cruise Disable)
STOP LP SW Stop Lamp Switch
IGN SW Ignition Switch (Power to IGN
-3
and CRANK)
VOLT CHECK DIM (Dash Integration Module)
ECM/TCM TCM (Transmission Control
Module), ECM (Electronic
Control Module), IPC (Instrument
Panel Cluster), PASS
-Key III+
Module
WPR MOD Windshield Wiper Module
Assembly
INJ Fuel Injectors
COMP
CLUTCHCompressor Clutch
WPR SW Windshield Wiper/Washer SwitchMini Fuses Usage
FOG LAMP Fog Lamps
OUTLET Center Console Accessory
Power Outlet
POST 02 Driver's and Passenger's Side
Oxygen Sensors, LRPDB
(Pusher Cooling Fan Relay)
I/P OUTLET Instrument Panel Accessory
Power Outlet
CCP Climate Control Panel
PRE 02 Driver's and Passenger's Side
Oxygen Sensors, Transmission
Output Speed Sensor
SPARE Not Used
SPARE Not Used
SPARE Not Used
Circuit
BreakersUsage
HDLP WASH
C/B
- OPTHeadlamp Washer Motor (Option)

8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.STEP TWO -- If after contacting a member of dealership
management, it appears your concern cannot be resolved
by the dealership without further help, contact the Cadillac
Customer Assistance Center, 24 hours a day, by calling
1-800-458-8006. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage
When contacting Cadillac, please remember that your
concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One first if
you have a concern.