2003 CADILLAC CTS towing

5-
5-1
Section 5 Problems on the Road
Here you'll find what to do about some problems that can occur on the road.
5
-2 Hazard Warning Flashers
5
-3 Other Warning Devices
5
-3 Jump Starting
5
-9 Towing Your Vehicle
5
-9 Engine Overheating5
-12 Cooling System
5
-18 If a Tire Goes Flat
5
-19 Changing a Flat Tire
5
-30 Compact Spare Tire
5
-31 If You're Stuck: In Sand, Mud, Ice or Snow

5-9
To disconnect the jumper cables from both vehicles, do
the following:
1. Disconnect the black negative (
-) cable the vehicle
that had the dead battery.
2. Disconnect the black negative (
-) cable from the
vehicle with the good battery.
3. Disconnect the red positive (+) cable from the
vehicle with the good battery.
4. Disconnect the red positive (+) cable from the
other vehicle.
Towing Your Vehicle
Consult your dealer or a professional towing service if
you need to have your disabled vehicle towed. See
ªRoadside Assistanceº in the Index. If you want to tow
your vehicle behind another vehicle for recreational
purposes (such as behind a motorhome), see
ªRecreational Vehicle Towingº in the Index.
Engine Overheating
There are three engine hot messages that may be
displayed in the Driver Information Center (DIC).
See ªEngine Hot Warning Messagesº in the Index.

5-31
If You're Stuck: In Sand, Mud,
Ice or Snow
In order to free your vehicle when it is stuck, you will
need to spin the wheels, but you don't want to spin your
wheels too fast. The method known as ªrockingº can
help you get out when you're stuck, but you must
use caution.
CAUTION:
If you let your tires spin at high speed, they can
explode, and you or others could be injured. And,
the transmission or other parts of the vehicle can
overheat. That could cause an engine
compartment fire or other damage. When you're
stuck, spin the wheels as little as possible. Don't
spin the wheels above 35 mph (55 km/h) as shown
on the speedometer.
NOTICE:
Spinning your wheels can destroy parts of your
vehicle as well as the tires. If you spin the wheels
too fast while shifting your transmission back
and forth, you can destroy your transmission.
For information about using tire chains on your vehicle,
see ªTire Chainsº in the Index.
Rocking Your Vehicle To Get It Out
First, turn your steering wheel left and right. That will
clear the area around your front wheels. You should turn
your traction control system off. See ªTraction Control
Systemº in the Index. Then shift back and forth between
REVERSE (R) and a forward gear, spinning the wheels
as little as possible. Release the accelerator pedal while
you shift, and press lightly on the accelerator pedal
when the transmission is in gear. By slowly spinning
your wheels in the forward and reverse directions, you
will cause a rocking motion that may free your vehicle.
If that doesn't get you out after a few tries, you may
need to be towed out. If you do need to be towed out,
see ªTowing Your Vehicleº in the Index.

6-20
Automatic Transmission Fluid
It is not necessary to check the transmission fluid level.
A transmission fluid leak is the only reason for fluid
loss. If a leak occurs, take your vehicle to the dealership
service department and have it repaired as soon as
possible. You may also have your fluid level checked
by your dealer or service center when you have your
oil changed.
Change both the fluid and filter every 50,000 miles
(83 000 km) if the vehicle is mainly driven under one or
more of these conditions:

In heavy city traffic where the outside temperature
regularly reaches 90F (32C) or higher.

In hilly or mountainous terrain.

When doing frequent trailer towing.

Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of these
conditions, the fluid and filter do not require changing.NOTICE:
We recommend you use only fluid labeled
DEXRON-III, because fluid with that label is
made especially for your automatic transmission.
Damage caused by fluid other than
DEXRON
-III is not covered by your new
vehicle warranty.

Scheduled Maintenance
7-11
50,000 Miles (83 000 km)
Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly reaches
90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as high performance operation.
If you do not use your vehicle under any of these conditions, the fluid and
filter do not require changing.
52,500 Miles (87 500 km)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
7-15
100,000 Miles (166 000 km)

Replace spark plugs.
An Emission Control Service.

Replace timing belt (or every 96 months, whichever occurs first).
An Emission Control Service. (See footnote #.)

Replace fuel filter.
An Emission Control Service.

Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly reaches
90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as high performance operation.
If you do not use your vehicle under any of these conditions, the fluid and
filter do not require changing.
150,000 Miles (240 000 km)
Drain, flush and refill cooling system (or every 60 months since last
service, whichever occurs first). See ªEngine Coolantº in the Index for what
to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck.
Pressure test the cooling system and pressure cap.
An Emission Control Service.
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

8-5
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver
or passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1
-800-GM-DRIVE (463-7483) for details.
When calling from outside Canada, please dial
1
-905-644-3063. All TTY users call 1-800-263-3830.
Roadside Service
Cadillac's exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on
-site service.
Each technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Cadillac Roadside Service
can be reached by dialing
1
-800-882-1112, 24 hours a day, 365 days a year.
This service is provided at no charge for any
warranty
-covered situation and for a nominal
charge if the Cadillac is no longer under warranty.
Roadside Service is available only in the United States
and Canada.

8-6 Cadillac Owner Privileges
Roadside Service provides several Cadillac Owner
Privileges at ªno charge,º throughout your 2003 Cadillac
Warranty Period
-- 48 months/ 50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:

Towing Service

Battery Jump Starting

Lock Out Assistance

Fuel Delivery

Flat Tire Change (Covers change only)

Trip Interruption
-- If your trip is interrupted due
to a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered are
hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a 30 mile (50 km) radius of a
participating Cadillac dealership. If beyond this radius,
we will arrange to have your car towed to the nearest
Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1
-800-882-1112. An experienced Roadside
Service Advisor will assist you and request the
following information:

A description of the problem

Name, home address, home telephone number

Location of your Cadillac and number you are
calling from

The model year, Vehicle Identification
Number (VIN), mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1
-888-889-2438 -- daily, 24 hours.