2003 BUICK RANDEZVOUS instrument panel

in sand, mud or snow and rocking the vehicle is
required. SeeIf You Are Stuck: In Sand, Mud, Ice or
Snow on page 4-30.
To turn the system off,
press the TRAC OFF
button located on
the instrument panel
switchbank.
If the system is limiting wheel spin when you press the
button, the message will go off, but the system will not
turn off until there is no longer a current need to limit
wheel spin. The TRAC OFF light will come on to remind
you the system is off. You can turn the system back on at
any time by pressing the button again. The traction
control system warning message should go off.All-Wheel Drive (AWD) System
If your vehicle has all-wheel drive (AWD), the AWD
system operates automatically without any action
required by the driver. If the front drive wheels begin to
slip, the rear wheels will automatically begin to drive
the vehicle as required. There may be a slight
engagement noise during hard use but this is normal.
During heavy AWD applications, the engine torque may
be reduced to protect AWD system components. If
the vehicle is exposed to extended heavy AWD usage,
the AWD system will shut itself off to protect the
system from overheating. When the system cools down,
the AWD system will activate itself again automatically;
this cool-down can take up to 20 minutes depending
on outside temperature and vehicle use. SeeAll-Wheel
Drive Disable Warning Message on page 3-49.
Steering
Power Steering
If you lose power steering assist because the engine
stops or the system is not functioning, you can steer but
it will take much more effort.
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Passing
You’ll need more passing distance up ahead when
you’re towing a trailer. And, because you’re a good deal
longer, you’ll need to go much farther beyond the
passed vehicle before you can return to your lane.
Backing Up
Hold the bottom of the steering wheel with one hand.
Then, to move the trailer to the left, just move that hand
to the left. To move the trailer to the right, move your
hand to the right. Always back up slowly and, if possible,
have someone guide you.
Making Turns
Notice:Making very sharp turns while trailering
could cause the trailer to come in contact with the
vehicle. Your vehicle could be damaged. Avoid
making very sharp turns while trailering.
When you’re turning with a trailer, make wider turns
than normal. Do this so your trailer won’t strike
soft shoulders, curbs, road signs, trees or other objects.
Avoid jerky or sudden maneuvers. Signal well in
advance.
Turn Signals When Towing a Trailer
When you tow a trailer, your vehicle has to have extra
wiring.
The arrows on your instrument panel willash whenever
you signal a turn or lane change. Properly hooked up,
the trailer lamps will alsoash, telling other drivers
you’re about to turn, change lanes or stop.
When towing a trailer, the arrows on your instrument
panel willash for turns even if the bulbs on the trailer
are burned out. Thus, you may think drivers behind
you are seeing your signal when they are not. It’s
important to check occasionally to be sure the trailer
bulbs are still working.
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Checking Things Under
the Hood
{CAUTION:
An electric fan under the hood can start up
and injure you even when the engine is not
running. Keep hands, clothing and tools away
from any underhood electric fan.
{CAUTION:
Things that burn can get on hot engine parts
and start afire. These include liquids like fuel,
oil, coolant, brakefluid, windshield washer and
otherfluids, and plastic or rubber. You or
others could be burned. Be careful not to drop
or spill things that will burn onto a hot engine.
Hood Release
To open the hood, do the following:
1. Pull the hood release handle, located on the
driver’s side under the instrument panel.
2. Go to the front of the vehicle and slide the
secondary hood release handle from left to right.
3. Lift the hood.
4. If your vehicle has a prop rod, place it in the slot on
the underside of the hood.
Before closing the hood be sure that all of thefiller caps
are on properly, then let the hood down and close it
firmly.
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Engine Overheating
You willfind an engine coolant temperature gage on
your vehicle’s instrument panel. SeeEngine Coolant
Temperature Gage on page 3-40. You also have
an engine coolant temperature warning message on
your instrument panel. SeeEngine Coolant Temperature
Warning Message on page 3-45.
Overheated Engine Protection
Operating Mode
This emergency operating mode allows your vehicle to
be driven to a safe place in an emergency situation.
If an overheated engine condition exists, an overheat
protection mode which alternatesfiring groups of
cylinders helps prevent engine damage. In this mode,
you will notice a significant loss in power and engine
performance. The temperature gage will indicate
an overheat condition exists. Driving extended miles
(km) and/or towing a trailer in the overheat protection
mode should be avoided.
Notice:After driving in the overheated engine
protection operating mode, to avoid engine damage,
allow the engine to cool before attempting any repair.
The engine oil will be severely degraded. Repair the
cause of coolant loss, change the oil and reset the oil
life system. See“Engine Oil”in the Index.
If Steam Is Coming From Your Engine
{CAUTION:
Steam from an overheated engine can burn you
badly, even if you just open the hood. Stay away
from the engine if you see or hear steam coming
from it. Just turn it off and get everyone away
CAUTION: (Continued)
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5. As soon as you’ve cleaned the section, use a
sponge to remove any excess cleaner.
6. Wipe cleaned area with a clean, water-dampened
towel or cloth.
7. Wipe with a clean cloth and let dry.
Special Fabric Cleaning Problems
Stains caused by such things as catsup, coffee (black),
egg, fruit, fruit juice, milk, soft drinks, vomit, urine
and blood can be removed as follows:
1. Carefully scrape off excess stain, then sponge the
soiled area with cool water.
2. If a stain remains, follow the cleaner instructions
described earlier.
3. If an odor lingers after cleaning vomit or urine, treat
the area with a water/baking soda solution:
1 teaspoon (5 ml) of baking soda to 1 cup (250 ml)
of lukewarm water.
4. Let dry.
Stains caused by candy, ice cream, mayonnaise, chili
sauce and unknown stains can be removed as follows:
1. Carefully scrape off excess stain.
2. Clean with cool water and allow to dry completely.
3. If a stain remains, follow the cleaner instructions
described earlier.
Vinyl
Use warm water and a clean cloth.
•Rub with a clean, damp cloth to remove dirt. You
may have to do this more than once.
•Things like tar, asphalt and shoe polish will stain if
you don’t get them off quickly. Use a clean cloth
and vinyl/leather cleaner. See your dealer for
this product.
Leather
Use a soft cloth with lukewarm water and a mild soap or
saddle soap and wipe dry with a soft cloth. Then, let
the leather dry naturally. Do not use heat to dry.
•For stubborn stains, use a leather cleaner. See your
dealer for this product.
•Neveruse oils, varnishes, solvent-based or abrasive
cleaners, furniture polish or shoe polish on leather.
•Soiled or stained leather should be cleaned
immediately. If dirt is allowed to work into thefinish,
it can harm the leather.
Top of the Instrument Panel
Use only mild soap and water to clean the top surfaces
of the instrument panel. Sprays containing silicones
or waxes may cause annoying reflections in the
windshield and even make it difficult to see through the
windshield under certain conditions.
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Vehicle Identification
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on
a plate in the front corner of the instrument panel, on
the driver’s side. You can see it if you look through the
windshield from outside your vehicle. The VIN also
appears on the Vehicle Certification and Service Parts
labels and the certificates of title and registration.
Engine Identification
The 8th character in your VIN is the engine code. This
code will help you identify your engine, specifications
and replacement parts.
Service Parts Identification Label
You’llfind this label on the inside of the access panel
located on the driver’s side of the rear of the vehicle. It’s
very helpful if you ever need to order parts.
On this label is:
•your VIN,
•the model designation,
•paint information and
•a list of all production options and special
equipment.
Be sure that this label is not removed from the vehicle.
Electrical System
Add-On Electrical Equipment
Notice:Don’t add anything electrical to your
vehicle unless you check with your dealerfirst.
Some electrical equipment can damage your vehicle
and the damage wouldn’t be covered by your
warranty. Some add-on electrical equipment can
keep other components from working as they
should.
Your vehicle has an air bag system. Before attempting
to add anything electrical to your vehicle, see
Servicing Your Air Bag-Equipped Vehicle on page 1-76.
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Fuse Usage
10Turn Signal and Hazard Lamp
Flashers
11 Power Seats
12Electronic Level Control (ELC)
Compressor
13 Liftgate and Endgate
14 Rear Auxiliary Power Outlet
15Electronic Level Control (ELC)
Compressor Relay and Height
Sensor
16 Heated Mirrors
17 Power Mirrors
18 Ignition 1 Module
19Turn Signal Switch and NSBU
Switch
21 Rear Defogger
22 Air Bag Module
24Canister Vent Solenoid and TCC
Switch
25 HVAC Blower Motor
26HVAC Mode and Temperature
Motors and Head-Up Display
28 Not Used
29 Windshield Wipers and WasherFuse Usage
30Instrument Panel Cluster, BCM,
PASS-Key
®III
31 Park Lock Ignition Key Solenoid
32 Rear Window Wiper/Washer
34 Power Sunroof
35 Power Windows
36Map Lamps, Courtesy Lamps and
Instrument Panel Lights
37 Radio
38 UQ3 Radio Amplifier
39 Head-Up Display
40 Hazard Flashers
41Instrument Panel Cluster, HVAC
Control, Security LED and Remote
Keyless Entry Mode
42 PASS-Key
®III
44 Body Control Module (BCM)
Relay Usage
20 Rear Defogger Relay
23 IGN3 Relay
27 Accessory Relay
33 Retained Accessory Power Relay
43 Accessory Diode
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Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Buick. Normally, any concerns with
the sales transaction or the operation of your vehicle will
be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Buick Customer Assistance Center by calling
1-800-521-7300. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting Buick, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satised with your new vehicle. However, if you continue
to remain unsatised after following the procedure
outlined in Steps One and Two, you should le with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
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