2003 BUICK RANDEZVOUS tow

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
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2003 - Rendezvous OM

Content Theft-Deferrent
....................................2-15
Control of a Vehicle
.......................................... 4-6
Convenience Center, Rear
...............................2-42
Convenience Net
............................................2-42
Coolant
Engine Temperature Gage
............................3-40
Engine Temperature Warning Message
...........3-45
Heater, Engine
............................................2-21
Cooling System
..............................................5-24
Cruise Control
................................................3-10
Cruise Control Light
........................................3-43
Cupholder(s)
..................................................2-37
Current and Past Model Order Forms
................7-10
Customer Assistance Information
Courtesy Transportation
.................................. 7-6
Customer Assistance for Text Telephone (TTY)
Users
....................................................... 7-4
Customer Assistance Offices
........................... 7-4
Customer Satisfaction Procedure
..................... 7-2
GM Mobility Program for Persons with
Disabilities
................................................ 7-5
Reporting Safety Defects to General Motors
...... 7-9
Reporting Safety Defects to the Canadian
Government
.............................................. 7-9
Reporting Safety Defects to the United States
Government
.............................................. 7-8
Roadside Assistance Program
......................... 7-5
Service Publications Ordering Information
......... 7-9D
Daytime Running Lamps (DRL).........................3-13
Defensive Driving............................................. 4-3
Defogging and Defrosting.................3-26, 3-28, 3-31
Delayed Lighting.............................................3-16
Delayed Locking...............................2-9, 2-49, 3-60
Dinghy Towing................................................4-31
Disarming with the Remote Keyless Entry
Transmitter.................................................2-16
Disarming with Your Key..................................2-16
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-32
Door
Ajar Warning Message.................................3-48
Delayed Locking........................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks............... 2-9
Rear Door Security Locks.............................2-10
Driver
Four-Way Manual Seat.................................. 1-2
Position, Safety Belt
.....................................1-24
Driver Behavior
................................................ 4-2
Driver Information Center (DIC)
.........................3-53
DIC Controls and Displays
............................3-55
DIC Vehicle Personalization
..........................3-57
Driving
At Night
.....................................................4-16
City
...........................................................4-20
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2003 - Rendezvous OM

Maintenance When Trailer Towing.....................4-41
Making Turns.................................................4-39
Malfunction Indicator Light................................3-40
Manual Lumbar Controls.................................... 1-4
Manual Operation...........................................3-30
Manual Passenger Seat.................................... 1-2
Matching Transmitter(s) to Your Vehicle............... 2-7
Memory Seat.................................................2-52
Message
All-Wheel Drive Disable Warning....................3-49
Center.......................................................3-44
Change Engine Oil......................................3-47
Charging System Indicator............................3-46
Door Ajar Warning.......................................3-48
Engine Coolant Temperature Warning.............3-45
Highbeam Out Warning................................3-53
Low Brake Fluid Warning..............................3-51
Low Engine Oil Level...................................3-47
Low Fuel Warning.......................................3-50
Low Oil Pressure.........................................3-46
Low Tire .....................................................3-48
Low Washer Fluid Warning
...........................3-50
Park Lamp Warning
.....................................3-53
PASS-Key
®III Security
.................................3-49
Program Mode
............................................3-52
Rear Hatch Ajar Warning
..............................3-48
Remote Keyless Entry Transmitter Battery
Low Warning
...........................................3-52
Service Traction System Warning
...................3-44
Service Vehicle Soon
...................................3-51Message (cont.)
Traction Active............................................3-45
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands)................................. 7-4
Mirrors
Automatic Dimming Rearview........................2-31
Manual Rearview Mirror................................2-31
Outside Convex Mirror.................................2-32
Outside Curb View Assist Mirror....................2-32
Outside Heated Mirrors................................2-32
Outside Power Mirror...................................2-31
MyGMLink.com................................................ 7-3
N
New Vehicle Break-In......................................2-18
Normal Maintenance Replacement Parts............5-93
O
Odometer......................................................3-35
Off-Road Recovery..........................................4-13
Oil
Engine.......................................................5-11
Pressure Message.......................................3-46
Older Children, Restraints................................1-45
Online Owner Center........................................ 7-3
OnStar
®Personal Calling.................................2-33
OnStar®Services............................................2-33
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2003 - Rendezvous OM

Programmable Modes.............2-47, 2-48, 2-49, 2-50
Programming Mode
Entering.....................................................2-46
Exiting.......................................................2-51
Programming the HomeLink
®Transmitter...........2-34
Q
Questions and Answers About Safety Belts.........1-23
R
Radiator Pressure Cap....................................5-21
Radio Data System (RDS).......................3-71, 3-82
Radio Messages.....................................3-69, 3-76
Radios..........................................................3-64
Care of Your Cassette Tape Player...............3-108
Care of Your CD and DVD Player................3-109
Care of Your CDs and DVDs .......................3-109
Radio with Cassette and CD.........................3-71
Radio with CD............................................3-65
Radio with Six-Disc CD................................3-82
Rear Seat Audio........................................3-105
Setting the Time..........................................3-65
Theft-Deterrent..........................................3-106
Understanding Reception............................3-108
RDS Messages..............................3-69, 3-75, 3-86
Rear Door Security Locks................................2-10
Rear Hatch Ajar Warning Message....................3-48
Rear Reading Lamps......................................3-17Rear Safety Belt Comfort Guides......................1-40
Rear Seat Audio (RSA)..................................3-105
Rear Seat Entertainment System.......................3-93
Rear Seat Operation......................................... 1-7
Rear Seat Outside Passenger Positions.............1-34
Rear Seat Passengers, Safety Belts..................1-34
Rear Seat Radio Controls...............................3-105
Rear Storage Area..........................................2-41
Rear Window Defogger...................3-26, 3-29, 3-32
Rearview Mirror, Automatic Dimming..................2-31
Rearview Mirrors.............................................2-31
Reclining Seatbacks.......................................... 1-5
Recreational Vehicle Towing.............................4-31
Remote Alarm.................................................. 2-6
Remote Control..............................................3-99
Remote Door Unlock.......................................3-61
Remote Driver Unlock Control...........................2-50
Remote Keyless Entry System............................ 2-5
Remote Keyless Entry System, Operation............ 2-6
Remote Keyless Entry Transmitter Battery Low
Warning Message........................................3-52
Remote Lock and Unlock Confirmation...............2-50
Removing the Captain’s Chairs.........................1-13
Removing the Extended Rear
Convenience Center
.....................................2-43
Removing the Flat Tire and Installing
the Spare Tire
.............................................5-67
Removing the Rear Convenience Center on
Vehicles with the Third Row Stowable Seat
.....2-44
Removing the Spare Tire and Tools
...................5-60
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2003 - Rendezvous OM

Removing the Split Bench Seat.......................... 1-8
Removing the Stowable Seat............................1-17
Replacement Bulbs.........................................5-46
Replacing Brake System Parts..........................5-35
Replacing Restraint System Parts After a Crash.....1-77
Replacing the Captain’s Chairs.........................1-14
Replacing the Extended Rear
Convenience Center.....................................2-43
Replacing the Rear Convenience Center on
Vehicles with the Third Row Stowable Seat.....2-45
Replacing the Split Bench Seat.........................1-10
Replacing the Stowable Seat............................1-17
Reporting Safety Defects
Canadian Government................................... 7-9
General Motors............................................. 7-9
United States Government.............................. 7-8
Reprogramming a Single HomeLink
®Button.......2-37
Resetting Defaults...........................................2-37
Restraint System Check.................................... 6-9
Checking Your Restraint Systems...................1-76
Replacing Restraint System Parts
After a Crash..........................................1-77
Restraint Systems
Checking....................................................1-76
Replacing Parts...........................................1-77
Retained Accessory Power (RAP)......................2-20
Retro-Active Reset..........................................3-36
Right Front Passenger Position, Safety Belts......1-33Roadside
Assistance Program
....................................... 7-5
Rocking Your Vehicle To Get It Out
...................4-30
Roof Rack System
..........................................2-39
Running Your Engine While You Are Parked
.......2-30
S
Safety Belt
Reminder Light
............................................3-37
Safety Belts
Care of
......................................................5-80
Center Rear Passenger Position
....................1-38
Driver Position
............................................1-24
How to Wear Safety Belts Properly
................1-24
Questions and Answers About Safety Belts
.....1-23
Rear Safety Belt Comfort Guides for Children
and Small Adults
......................................1-40
Rear Seat Passengers
.................................1-34
Right Front Passenger Position
......................1-33
Safety Belt Extender
....................................1-44
Safety Belt Use During Pregnancy
.................1-32
Safety Belts Are for Everyone
.......................1-19
Safety Chains
.................................................4-37
Safety Warnings and Symbols
.............................. iii
Scheduled Maintenance
..................................... 6-5
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2003 - Rendezvous OM

Seat
Head Restraints............................................ 1-6
Seat Recall....................................................3-62
Seats
Captain Chairs............................................1-12
Four-Way Manual Driver Seat......................... 1-2
Heated Seats............................................... 1-4
Manual Lumbar............................................. 1-4
Manual Passenger......................................... 1-2
Memory .....................................................2-52
Rear Seat Operation...................................... 1-7
Reclining Seatbacks...................................... 1-5
Six-Way Power Seats.................................... 1-3
Split Bench Seats......................................... 1-7
Stowable Seat............................................1-16
Secondary Latch System.................................5-65
Securing a Child Restraint
Center Rear Seat Position............................1-63
Designed for the LATCH System...................1-61
Rear Outside Seat Position...........................1-61
Right Front Seat Position..............................1-65
Security Message, PASS-Key
®III ......................3-49
Service
........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle
..................................................... 5-4
Doing Your Own Work
................................... 5-3
Engine Soon Light
.......................................3-40
Publications Ordering Information
..................... 7-9
Traction System Warning Message
.................3-44
Vehicle Soon Message
.................................3-51Service Bulletins............................................... 7-9
Service Engine Soon Light in the United States
or Check Engine Light in Canada..................3-40
Service Manuals............................................... 7-9
Setting Preset PTYs (RDS Only).......................3-86
Setting Preset Stations....................3-66, 3-73, 3-84
Setting the Time.............................................3-65
Setting the Tone (Bass/Treble)..........3-67, 3-73, 3-84
Sheet Metal Damage.......................................5-82
Shifting Into Park (P).......................................2-26
Shifting Out of Park (P)...................................2-28
Shoulder Belt Height Adjuster...........................1-26
Skidding........................................................4-15
Some Other Rainy Weather Tips.......................4-20
Spare Tire Check............................................6-10
Special Fabric Cleaning Problems.....................5-79
Specifications, Capacities.................................5-92
Speedometer..................................................3-35
Split Bench Seats............................................. 1-7
Starter Switch Check.......................................6-11
Starting Your Engine.......................................2-20
Steering........................................................4-11
Steering in Emergencies..................................4-12
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection..............................6-13
Steering Tips
..................................................4-12
Steering Wheel Controls, Audio
.......................3-107
Stereo RCA Jacks
..........................................3-95
Storage Areas
Cell Phone Storage Area
..............................2-38
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2003 - Rendezvous OM

Storage Areas (cont.)
Convenience Net.........................................2-42
Cupholder(s)...............................................2-37
Floor Console Storage Area..........................2-38
Front Armrest Storage Area...........................2-38
Glove Box..................................................2-37
Overhead Console.......................................2-38
Rear Convenience Center.............................2-42
Rear Storage Area.......................................2-41
Roof Rack System.......................................2-39
Storage Compartment......................................2-38
Storing a Flat or Spare Tire and Tools...............5-71
Stowable Seat................................................1-16
Stuck in Sand, Mud, Ice or Snow......................4-30
Sun Visors.....................................................2-14
Sunglasses Storage Compartment.....................2-38
Sunroof.........................................................2-45
Switchbanks, Instrument Panel..........................3-18
T
Tachometer....................................................3-36
Taillamps
Back-Up Lamps...........................................5-45
Turn Signal, and Stoplamps..........................5-45
TCS Warning Light..........................................3-39
Theft-Deterrent, Radio....................................3-106Theft-Deterrent Systems...................................2-15
Content Theft-Deterrent................................2-15
PASS-Key
®III .............................................2-16
PASS-Key®III Operation..............................2-17
Throttle System Inspection...............................6-14
Tilt Mirror.......................................................3-63
Tilt Wheel........................................................ 3-6
Tips and Trouble...........................................3-102
Tire
Low Message.............................................3-48
Tire Inflation Check........................................... 6-9
Tires.....................................................5-48, 5-82
Buying New Tires........................................5-53
Chains.......................................................5-56
Changing a Flat Tire....................................5-59
Check Tire Pressure System.........................5-49
Compact Spare Tire.....................................5-77
If a Tire Goes Flat.......................................5-58
Inflation -- Tire Pressure...............................5-49
Inspection and Rotation
................................5-51
Uniform Tire Quality Grading
.........................5-54
Wheel Alignment and Tire Balance
.................5-55
Wheel Replacement
.....................................5-55
When It Is Time for New Tires
......................5-52
To Use the Engine Coolant Heater
....................2-21
Top of the Instrument Panel
.............................5-79
Top Strap
......................................................1-54
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2003 - Rendezvous OM

Top Strap Anchor Location...............................1-56
Torque Lock...................................................2-28
Total Weight on Your Vehicle’s Tires..................4-36
Towing
Recreational Vehicle.....................................4-31
Towing a Trailer..........................................4-34
Your Vehicle...............................................4-31
Traction
Active Message...........................................3-45
Control System (TCS)..................................4-10
Control System Warning Light.......................3-39
Service Traction System Warning Message.....3-44
Trailer Brakes.................................................4-37
Trailer Wiring Harness.....................................4-41
Transaxle
Fluid, Automatic...........................................5-17
Transaxle Operation, Automatic.........................2-22
Transfer Case (Power Transfer Unit)..................5-41
Transmission, Transaxle, Transfer Case Unit
Repair Manual.............................................. 7-9
Transportation Options...................................... 7-7
Trip Odometer................................................3-35
Turn and Lane-Change Signals.......................... 3-7
Turn Signal/Multifunction Lever........................... 3-7
Turn Signals When Towing a Trailer..................4-39U
Ultrasonic Rear Parking Assist (URPA)...............3-21
Underbody Flushing Service.............................6-12
Underhood Fuse Block....................................5-89
Understanding Radio Reception.......................3-108
Uniform Tire Quality Grading............................5-54
United States................................................... 7-4
Unlock Feedback............................................3-61
Used Replacement Wheels..............................5-56
Using Cleaner on Fabric..................................5-78
Using HomeLink
®...........................................2-36
Using RDS
....................................................3-67
Using Song List Mode
.....................................3-92
V
Vehicle
Control
........................................................ 4-6
Damage Warnings
........................................... iv
Design
......................................................... 4-3
Loading
......................................................4-32
Service Soon Message
.................................3-51
Symbols
......................................................... iv
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2003 - Rendezvous OM