2002 VOLKSWAGEN PASSAT ESP

Dear owner,
This booklet contains the warranties
cable to yo ur new Volkswage n. read
th
ese warr anties to determin e your warranty right s and obliga tions.
Warr anty
cludes bumper to bumpe r coverage
for4 years or mil es, which eve r occurs
and powertrain coverage for
5
year s or
is also warranted against
corrosion perforation for p eriod of 12 years irrespective of mileage.
In additi on, your vehicle is covered by
chased a California specification vehicle, you
may als o have righ ts unde r
rantie s w hen eve r a repair to your e mi ssio n
co
ntro l system is requir ed to determine
w he
ther it is covered b y warranty.
faction in understanding the warranties that
appl y to your Volkswagen is important to us.
A ny
quest ions concerning warranty coverage
s
houl d be di recte d to:
Volkswagen Customer Center
3499 West Hamlin Road
Rochest e r Hill s,
If yo u have concern or you are not satisfied
w
ith t h e serv ice th a t yo u receive from your d
ealer,
we su gge st that yo u d is c u ss it wi th th e
Se rv ice
Manage r at your d ea le rs hip .
or write to the Volkswagen Custo mer
Volkswagen of America, Inc., pro vides
diation a nd arbitratio n service for the
ti on of d isputes arising und er thi s Limited
New Vehicle Warranty. This service is
LINE and is conducte d thro ugh
loca l offices o f th e Bette r B usin ess Bureau . If you wis h to use this ser v ice.
o f 13etter Business Bu reaus, Inc.
Notice of Add ress
Purchase
The
Act requires manufacturers to be in a
posi tion to
contac t ve hicl e owners if a
tion of a product defect becomes necessary.
I f yo u
change your address or buy a used
Volkswage n, complete on e o f the postcard s
in the
middle of thi s bookl et. need not
use this card if yo u purch ased your
swagen throug h an authorize d Volkswagen
deale
r.

Booklet 1.2
warrants to the orig inal retail purc haser of a
mode l Volkswage n vehicle an d any
subsequent purchaser of the ve hicle that if
t h e
followi ng conditions are m et, any autho­
rized
Volk swage n dealer in the continental
Unit ed S
tates, Alaska, Hawaii or Canada will
remed y any nonconformity, a s determined below, free-of-cha rge , under the followi ng
condition s:
the vehicle fails to conform at any time durin g 24 months or mile s, whic h eve r
occ
urs to applicable emi ss ion insp ec­
tion stand ards as dete rmin ed b y an
if the ve hicl e has been in use for m ore
t
han 24 months o r
m iles, whic h eve r occurs
fir s
t, the ve hicle fails an
the fai lure of the 1 / M Test requires th e ve­
hicle
owner t o bear any penalty or o th er
sanc tion , including the denial of t he right to
u
se the ve hicle under loca l, state or fede ral
l aw,
and
s wa gen Owner's Manual.
re placement part was used
in
the maintenance or repair of t he ve hicl e if Volkswage n can prove that the
part is eithe r d efec tive in materia ls o r wo rk- m
anship, o
r not equi val ent from an emission
s tandpoint to the o rig inal p art , and you are
n ot able to offer information that th e part is
e it h
er not defective or e qui valent to the o rig­
inal part with respect to its emission
performance.
These coverages may also be included in Volkswagen 4 years I miles Limited New Vehicle War­ranty.
16 Federal Emissions Warranties

Air vents
Heated outside air or air
(AUTO)
come out of th e vents after
yo u have pressed th e appropria te button.
B uttons
13 an d 14
with the respect ive
Vent
to ...... ..............
B y turning the o f vents 3
a n d 4 in either direction the air
the or the air direction is changed sideways .
The rear
are heated and at
the same time when you
Make sure that the tem pe rature sensors
next to th e
Keepin g the air intake in fron t of th e
free from
work
heating depends upon th e tem­perature of the engine you r when
the en gine
has reached its ope ra ting tempe­
rature.
for a ti­
the windows for a short time
when doing this.
Air escape through vents under the rear
window. When items of
compa rtment cover. en sure that the openings are not co­
vered.
91

3.2
Table of contents
. . . . . . . . . . . . . . .. . . . . . . . . 2 Star
information . .. . .. .. .. .. . .. .. . 2
.............................. .
U sing ............. ............ .
emergency button . . . . . . . . . . . . 8
system status . . . . . . . . . . . . 10
M em o recorder .. .. .. .. .. .. .. . .. .. .. .. 10
Voice Response -Tips and Tricks . . . . . 13
. . . . . . . . . . . . . . 16
.. .. .. .. .. .. .. .. . . .. . .. 29
information . . . . . . . . . . . . . . . . . 31
information and
system status messages . . . . . . . . 35
informa tion . . . . . . . . . . . . . . . . 35
of contents

The memo recorder has th e ca pacit y to
record up to
seco nds of audio.
Starts recording
-the I button
fig. 7 The system beeps sev­
eral
times , followed by a
bee p .
Ends recording
-[
befo re recordi ng
s tart s.
-fig. 8
response: .
-
the command Memo,
response:

Booklet 3 .2 Volk swagen T elemotic s by
the
the page 11,
fig. 8
th e command Memo,
response:
the comman d
starts memo playback from begin­
ning,
or
-t h e command R esume,
12

Booklet 3.2 Volksw agen Telematics b y
System did not understand a command, it notifies
you.
says:
or
< Slower Please> wo
rd
that it knows. Repeatin g th e command
di stinctly should fix the problem.
says -The syste m h as not
been able to match your command with a
says -Repeat th e
command afte r a short pau se. This response
normally happe n s if you say a command
stantial background n o ise.
Personal Calling which can be
used universally.
button
fig.
Fig.
one of the follo win g com­
mands:
The syste m will prov ide a list o f available commands.
W he n you are enterin g di
gits , th is command will erase th e la st digit entered.
T
his command takes you from the curren t fun ction to
th e < Read
y> prompt. If the las t response from the
sys te m was , thi s command will exi t voice rec -
ognition .
18 and Perso nal

Booklet 3 .2 Volkswagen T ele matics by
To dial using a
Operation/Command: response:
the DOT button.
Call To redial the last number dialed
With the
response:
the DOT button.
Redial

Receiving a
If someone your wireless
p h
one n umber, the entertainment
syste m in your veh icle will mute (if it
Ending a
-When your call is fini shed, press
the button to end the call.
is on), and you hear a phone
rin ging sound.
-To answer the call, press the
button.
Note
is not possib le to end a call using voice
commands.
and Pe rsonal