2002 TOYOTA RAV4 Air

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2092002 MY RAV4_U (OM42503U)
CAUTION
Do not wash the vehicle floor with
water, or allow water to get onto the
floor when cleaning the vehicle interi-
or or exterior. Water may get into
audio components or other electrical
components above or under the floor
carpet (or mat) and cause a malfunc-
tion; and it may cause body corro-
sion.
Vinyl interior
The vinyl upholstery may be easily
cleaned with a mild soap or detergent
and water.
First vacuum over the upholstery to re-
move loose dirt. Then, using a sponge or
soft cloth, apply the soap solution to the
vinyl. After allowing it to soak in for a few
minutes to loosen the dirt, remove the dirt
and wipe off the soap with a clean damp
cloth. If all the dirt do not come off, re-
peat the procedure. Commercial foaming
type vinyl cleaners are also available
which work well. Follow the manufacturer ’s
instructions.
NOTICE
Do not use solvent, thinner, gasoline
or window cleaner on the interior.
Carpets
Use a good foamtype shampoo to
clean the carpets.
Begin by vacuuming thoroughly to remove
as much dirt as possible. Several types of
foam cleaners are available; some are in
aerosol cans and others are powders or
liquids which you mix with water to pro-
duce a foam. To shampoo the carpets,
use a sponge or brush to apply the foam.
Rub in overlapping circles.
Do not apply water—the best results are
obtained by keeping the carpet as dry as
possible. Read the shampoo instructions
and follow them closely.
Seat belts
The seat belts may be cleaned with
mild soap and water or with lukewarm
water.
Use a cloth or sponge. As you are clean-
ing, check the belts for excessive wear,
fraying, or cuts.
NOTICE
Do not use dye or bleach on the
belts —it may weaken them.
 Do not use the belts until they be-
come dry.
Windows
The windows may be cleaned with any
household window cleaner.
NOTICE
When cleaning the inside of the rear
window, be careful not to scratch or
damage the heater wires or connec-
tors.
Air conditioning control panel, car au-
dio, instrument panel, console panel,
and switches
Use a soft damp cloth for cleaning.
Soak a clean soft cloth in water or luke-
warm water then lightly wipe off dirt.
Cleaning the interior

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VEHICLE MAINTENANCE AND CARE
Maintenance requirements212
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General maintenance 213
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Does your vehicle need repairing? 215
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Emissions Inspection and Maintenance (I/M) programs 216
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For scheduled maintenance information, please refer to the “Sched-
uled Maintenance Guide” or “Owner’s Manual Supplement”.
SECTION 6

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2122002 MY RAV4_U (OM42503U)
Your Toyota vehicle has been designed for
fewer maintenance requirements with long-
er service intervals to save both your time
and money. However, each regular mainte-
nance, as well as daytoday care, is
more important than ever before to ensure
smooth, and troublefree, safe, and eco-
nomical drivings.
It is the owner ’s responsibility to make
sure the specified maintenance, including
general maintenance service, is performed.
Note that both the new vehicle and emis-
sion control system warranties specify that
proper maintenance and care must be per-
formed. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for complete warranty information.
General maintenance
General maintenance items are those day
today care practices that are important to
your vehicle for proper operation. It is the
owner ’s responsibility to ensure that the
general maintenance items are performed
regularly.
These checks or inspections can be done
either by yourself or a qualified technician,
or if you prefer, your Toyota dealer will be
pleased to do them at a nominal cost.Scheduled maintenance
The scheduled maintenance items listed in
the “Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement” are those
required to be serviced at regular inter-
vals.
For details of your maintenance schedule,
read the “Scheduled Maintenance Guide”
or “Owner ’s Manual Supplement”.
It is recommended that any replacement
parts used for maintenance or for the
repair of the emission control system
be Toyota supplied.
The owner may elect to use nonToyota
supplied parts for replacement pur-
poses without invalidating the emission
control system warranty. However, use
of replacement parts which are not of
equivalent quality may impair the effec-
tiveness of the emission control sys-
tems.
You may also elect to have mainte-
nance, replacement, or repair of the
emission control devices and system
performed by any automotive repair es-
tablishment or individual without invali-
dating this warranty. See “Owner’s War-
ranty Information Booklet” or “Owner’s
Manual Supplement” for complete war-
ranty information.Where to go for service?
Toyota technicians are welltrained spe-
cialists and are kept up to date with the
latest service information through technical
bulletins, service tips, and indealership
training programs. They learn to work on
Toyotas before they work on your vehicle,
rather than while they are working on it.
You can be confident that your Toyota
dealer ’s service department performs the
best job to meet the maintenance require-
ments on your vehicle—reliably and eco-
nomically.
Your copy of the repair order is proof that
all required maintenance has been per-
formed for warranty coverage. And if any
problems should arise with your vehicle
while under warranty, your Toyota dealer
will promptly take care of it. Again, be
sure to keep a copy of the repair order
for any service performed on your Toyota.
What about doityourself maintenance?
Many of the maintenance items are easy
to do yourself if you have a little mechani-
cal ability and a few basic automotive
tools. Simple instructions for how to per-
form them are presented on page 217 in
Section 7.
Maintenance requirements

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Battery electrolyte level
Your Toyota has a maintenance free bat-
tery. You do not have to add distilled wa-
ter. For longer life of the battery, however,
see page 240 for additional information.
Brake fluid level
Make sure the brake fluid level is correct.
See page 229 in Section 72 for addition-
al information.
Engine oil level
Check the level on the dipstick with the
engine turned off and the vehicle parked
on a level spot. See page 226 in Section
72 for additional information.
Power steering fluid level
Check the level through the reservoir. The
level should be in the “HOT” or “COLD”
range depending on the fluid temperature.
See page 229 in Section 72 for addition-
al information.
Exhaust system
If you notice any change in the sound of
the exhaust or smell exhaust fumes, have
the cause located and corrected immedi-
ately. (See “Engine exhaust cautions” on
page 159 in Section 2.)Be on the alert for changes in perfor-
mance, sounds, and visual tipoffs that
indicate service is needed. Some impor-
tant clues are as follows:
Engine missing, stumbling, or pinging
Appreciable loss of power
Strange engine noises
A leak under the vehicle (however, wa-
ter dripping from the air conditioning
after use is normal.)
Change in exhaust sound (This may
indicate a dangerous carbon monoxide
leak. Drive with the windows open and
have the exhaust system checked im-
mediately.)
Flatlooking tire; excessive tire squeal
when cornering; uneven tire wear
Vehicle pulls to one side when driving
straight on a level road
Strange noises related to suspension
movement
Loss of brake effectiveness; spongy
feeling brake or clutch pedal; pedal al-
most touches floor; vehicle pulls to one
side when braking
Engine coolant temperature continually
higher than normalIf you notice any of these clues, take your
vehicle to your Toyota dealer as soon as
possible. It probably needs adjustment or
repair.
CAUTION
Do not continue driving with the ve-
hicle unchecked. It could result in se-
rious vehicle damage and possibly
personal injury.
Does your vehicle need
repairing?

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Some states have vehicle emission in-
spection programs which include OBD
(OnBoard Diagnostics) checks.
The OBD system monitors the operation
of the emission control system. When the
OBD system determines that a problem
exists somewhere in the emission control
system, the malfunction indicator lamp
comes on. In this case, your vehicle may
not pass the I/M test and need to be
repaired. Contact your Toyota dealer to
service the vehicle.
Even if the malfunction indicator lamp
does not come on, your vehicle may not
pass the I/M test as readiness codes
have not been set in the OBD system.
Readiness codes are automatically set
during ordinary driving. However, when the
battery is disconnected or run down, the
codes are erased. Also, depending on
your driving habits, the codes may not be
completely set.
Also, if the malfunction indicator lamp had
come on recently due to temporary mal-
function such as a loose fuel tank cap,
your vehicle may not pass the I/M test. The malfunction indicator lamp will go off
after taking several driving trips, but the
error code in the OBD system will not be
cleared unless about 40 trips or more are
taken.
If your vehicle does not pass the I/M test
even the malfunction indicator lamp does
not come on, contact your Toyota dealer
to prepare the vehicle for retesting.
Emissions Inspection and
Maintenance (I/M) programs

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CAUTION
When the engine is running, keep
hands, clothing, and tools away
from the moving fan and engine
drive belts. (Removing rings,
watches, and ties is advisable.)
Right after driving, the engine
compartment—the engine, radiator,
exhaust manifold, power steering
fluid reservoir and spark plug
boots, etc.—will be hot. So be care-
ful not to touch them. Oil, fluids
and spark plugs may also be hot.
If the engine is hot, do not remove
the radiator cap or loosen the drain
plugs to prevent burning yourself.
Do not smoke, cause sparks or al-
low open flames around fuel or the
battery. Their fumes are flammable.
Do not get under your vehicle with
just the body jack supporting it. Al-
ways use automotive jack stands or
other solid supports.
Be sure that the ignition is off if
you work near the electric cooling
fans or radiator grille. With the
ignition on, the electric cooling fans
will automatically start to run if the
engine coolant temperature is high
and/or the air conditioning is on.
Use eye protection whenever you
work on or under your vehicle
where you may be exposed to flying
or falling material, fluid spray, etc.
Used engine oil contains potentially
harmful contaminants which may
cause skin disorders such as in-
flammation or skin cancer, so care
should be taken to avoid prolonged
and repeated contact with it. To re-
move used engine oil from your
skin, wash thoroughly with soap
and water.
Do not leave used oil within the
reach of children.
Dispose of used oil and filter only
in a safe and acceptable manner.
Do not dispose of used oil and fil-
ter in household trash, in sewers or
onto the ground. Call your dealer or
a service station for information
concerning recycling or disposal.
Be extremely cautious when work-
ing on the battery. It contains poi-
sonous and corrosive sulfuric acid.
Warning: Battery posts, terminals
and related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
NOTICE
Remember that battery and ignition
cable carry high currents or volt-
ages. Be careful of accidentally
causing a short circuit.
 Add only demineralized or distilled
water to fill the radiator. And if you
spill some of the coolant, be sure
to wash it off with water to prevent
it from damaging the parts or paint.

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Do not allow dirt or anything else
to fall through the spark plug holes.
 Use only spark plugs of the speci-
fied type. Using other types will
cause engine damage, loss of per-
formance or radio noise.
 Do not reuse iridiumtipped spark
plugs by cleaning or regapping.
 Do not overfill automatic transmis-
sion fluid, or the transmission
could be damaged.
 Do not drive with the air cleaner
filter removed, or excessive engine
wear could result. Also backfiring
could cause a fire in the engine
compartment.
 Be careful not to scratch the glass
surface with the wiper frame.
 When closing the engine hood,
check to see that you have not for-
gotten any tools, rags, etc.Here is a list of parts and tools you will
need on performing doityourself mainte-
nance. Remember all Toyota parts are de-
signed in metric sizes, so your tools must
be metric.
CHECKING THE ENGINE OIL LEVEL
Parts (if level is low):
Engine oil API grade SJ
“EnergyConserving”, SL
“EnergyConserving” or ILSAC
multigrade having viscosity proper for
your climate
Tools:
Rag or paper towel
Funnel (only for adding oil)
CHECKING THE ENGINE COOLANT
LEVEL
Parts (if level is low):
“TOYOTA Long Life Coolant” or equiva-
lent
See page 227 in Section 72 for de-
tails about coolant type selection.
Demineralized or distilled water
Tools:
Funnel (only for adding coolant) CHECKING BRAKE FLUID
Parts (if level is low):
SAE J1703 or FMVSS No.116 DOT 3
brake fluid
Tools:
Rag or paper towel
Funnel (only for adding fluid)
CHECKING POWER STEERING FLUID
Parts (if level is low):
Automatic transmission fluid DEXRON II
or III
Tools:
Rag or paper towel
Funnel (only for adding fluid)
CHECKING BATTERY CONDITION
Tools:
Warm water
Baking soda
Grease
Conventional wrench (for terminal
clamp bolts)
CHECKING AND REPLACING FUSES
Parts (if replacement is necessary):
Fuse with same amperage rating as
original
Parts and tools

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DOITYOURSELF MAINTENANCE
Engine and Chassis
Checking the engine oil level226
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Checking the engine coolant level 227
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Checking the radiator and condenser 228
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Checking brake fluid 229
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Checking power steering fluid 229
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Checking and replacing the air conditioning filter 230
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Checking tire pressure 231
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Checking and replacing tires 232
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Rotating tires 234
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Installing snow tires and chains 234
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Replacing wheels 236
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Aluminum wheel precautions 237
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SECTION 7 2