2002 TOYOTA HIGHLANDER ECO

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Check the interior of your vehicle. Wa-
ter and dirt can accumulate under the
floor mats and could cause corrosion. Oc-
casionally check under the mats to make
sure the area is dry. Be particularly care-
ful when transporting chemicals, cleans-
ers, fertilizers, salt, etc.; these should be
transported in proper containers. If a spill
or leak should occur, immediately clean
and dry the area.
Use mud shields on your wheels. If you
drive on salted or gravel roads, mud
shields help protect your vehicle. Fullsize
shields, which come as near to the ground
as possible, are the best. We recommend
that the fittings and the area where the
shields are installed be treated to resist
corrosion. Your Toyota dealer will be
happy to assist in supplying and installing
the shields if they are recommended for
your area.
Keep your vehicle in a well ventilated
garage or a roofed place. Do not park
your vehicle in a damp, poorly venti-
lated garage. If you wash your vehicle in
the garage, or if you drive it in covered
with water or snow, your garage may be
so damp it will cause corrosion. Even if
your garage is heated, a wet vehicle can
corrode if the ventilation is poor. Washing your Toyota
Keep your vehicle clean by regular
washing.
The following cases may cause weakness
to the paint or corrosion to the body and
parts. Wash your vehicle as soon as pos-
sible.
When driving in a coastal area
When driving on a road sprinkled with
antifreeze
When having coal tar, tree sap, bird
droppings and carcass of an insect
When driving in the areas where there
is a lot of smoke, soot, dust, iron dust
and chemical substance
When the vehicle becomes remarkably
dirty with dust and mud
Handwashing your Toyota
Work in the shade and wait until the
vehicle body is not hot to the touch.
CAUTION
When cleaning under floor or chassis,
be careful not to injure your hands.
1. Rinse off loose dirt with a hose. Re- move any mud or road salt from the
underside of the vehicle or in the
wheel wells.
2. Wash with a mild carwash soap, mixed according to the manufacturer ’s
instructions. Use a soft cotton mitt and
keep it wet by dipping it frequently into
the wash water. Do not rub hard—let
the soap and water remove the dirt.
Plastic wheel ornaments: The plastic
wheel ornaments are damaged easily by
organic substances. If any organic sub-
stances splashes an ornament, be sure to
wash it off with water and check if the
ornament is damaged.
CAUTION
Do not attach the heavily damaged
plastic wheel ornament. It may fly off
the wheel and cause accidents while
the vehicle is moving.
Washing and waxing your
To y o t a

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Aluminum wheels: Use only a mild soap
or neutral detergent.
Plastic bumpers: Wash carefully. Do not
scrub with abrasive cleaners. The bumper
faces are soft.
Road tar: Remove with turpentine or
cleaners that are marked safe for painted
surfaces.
NOTICE
Do not use organic substances (gaso-
line, kerosene, benzine or strong sol-
vents), which may be toxic or cause
damage.
3. Rinse thoroughly—dried soap can
cause streaking. In hot weather you
may need to rinse each section right
after you wash it.
4. To prevent water spots, dry the vehicle using a clean soft cotton towel. Do not
rub or press hard—you might scratch
the paint. Automatic car wash
Your vehicle may be washed in an auto-
matic car wash, but remember that the
paint can be scratched by some type of
brushes, unfiltered washing water, or the
washing process itself. Scratching reduces
paint durability and gloss, especially on
darker colors. The manager of the car
wash should be able to advise you wheth-
er the process is safe for the paint on
your vehicle.
NOTICE
With mast type antenna:
To prevent damage to the antenna,
make sure it is removed before driv-
ing your Toyota through an automatic
car wash.
Waxing your Toyota
Polishing and waxing is recommended
to maintain the original beauty of your
Toyota’s finish.
Once a month or if the vehicle surface
does not repel water well, apply wax.
1. Always wash and dry the vehicle be- fore you begin waxing, even if you are
using a combined cleaner and wax.
2. Use a good quality polish and wax. If the finish has become extremely weath-
ered, use a carcleaning polish, fol-
lowed by a separate wax. Carefully fol-
low the manufacturer ’s instructions and
precautions. Be sure to polish and wax
the chrome trim as well as the paint.
3. Wax the vehicle again when water does not bead but remains on the sur-
face in large patches.
NOTICE
Always remove the plastic bumpers if
your vehicle is repainted and placed
in a high heat paint waxing booth.
High temperatures could damage the
bumpers.

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2402002 MY HIGHLANDER_U (OM48429U)
Your Toyota vehicle has been designed for
fewer maintenance requirements with long-
er service intervals to save both your time
and money. However, each regular mainte-
nance, as well as daytoday care, is
more important than ever before to ensure
smooth, troublefree, safe, and economical
drivings.
It is the owner ’s responsibility to make
sure the specified maintenance, including
general maintenance service, is performed.
Note that both the new vehicle and emis-
sion control system warranties specify that
proper maintenance and care must be per-
formed. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for complete warranty information.
General maintenance
General maintenance items are those day
today care practices that are important to
your vehicle for proper operation. It is the
owner ’s responsibility to ensure that the
general maintenance items are performed
regularly.
These checks or inspections can be done
either by yourself or a qualified technician,
or if you prefer, your Toyota dealer will be
pleased to do them at a nominal cost. Scheduled maintenance
The scheduled maintenance items listed in
the “Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement” are those
required to be serviced at regular inter-
vals.
For details of your maintenance schedule,
read the “Scheduled Maintenance Guide”
or “Owner ’s Manual Supplement”.
It is recommended that any replacement
parts used for maintenance or for the
repair of the emission control system
be Toyota supplied.
The owner may elect to use nonToyota
supplied parts for replacement pur-
poses without invalidating the emission
control system warranty. However, use
of replacement parts which are not of
equivalent quality may impair the effec-
tiveness of the emission control sys-
tems.
You may also elect to have mainte-
nance, replacement, or repair of the
emission control devices and system
performed by any automotive repair es-
tablishment or individual without invali-
dating this warranty. See “Owner’s War-
ranty Information Booklet” or “Owner’s
Manual Supplement” for complete war-
ranty information.Where to go for service?
Toyota technicians are welltrained spe-
cialists and are kept up to date with the
latest service information through technical
bulletins, service tips, and indealership
training programs. They learn to work on
Toyotas before they work on your vehicle,
rather than while they are working on it.
You can be confident that your Toyota
dealer ’s service department performs the
best job to meet the maintenance require-
ments on your vehicle—reliably and eco-
nomically.
Your copy of the repair order is proof that
all required maintenance has been per-
formed for warranty coverage. And if any
problems should arise with your vehicle
while under warranty, your Toyota dealer
will promptly take care of it. Again, be
sure to keep a copy of the repair order
for any service performed on your Toyota.
What about doityourself maintenance?
Many of the maintenance items are easy
to do yourself if you have a little mechani-
cal ability and a few basic automotive
tools. Simple instructions for how to per-
form them are presented on page 245 in
Section 7.
Maintenance requirements

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2412002 MY HIGHLANDER_U (OM48429U)
If you are a skilled doityourself mechan-
ic, the Toyota service manuals are recom-
mended. Please be aware that doityour-
self maintenance can affect your warranty
coverage. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for the details. Listed below are the general maintenance
items that should be performed as fre-
quently as specified. In addition to check-
ing the items listed, if you notice any
unusual noise, smell or vibration, you
should investigate the cause or take your
vehicle to your Toyota dealer or a quali-
fied service shop immediately. It is recom-
mended that any problem you notice be
brought to the attention of your dealer or
the qualified service shop for their advice.
CAUTION
Make these checks only where ade-
quate ventilation can be obtained if
you run the engine.
OUTSIDE THE VEHICLE
Items listed below should be performed
from time to time, unless otherwise
specified.
Tire pressure
Check the pressure with a gauge every
two weeks, or at least once a month. See
page 260 in Section 72 for additional
information.Tire surface and wheel nuts
Check the tires carefully for cuts, damage
or excessive wear. See page 261 in Sec-
tion 72 for additional information. When
checking the tires, make sure no nuts are
missing, and check the nuts for loose-
ness. Tighten them if necessary.
Tire rotation
Rotate the tires according to the
maintenance schedule. (For scheduled
maintenance information, please refer to
the “Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement”.) See page
262 in Section 72 for additional
information.
Fluid leaks
Check underneath for leaking fuel, oil, wa-
ter or other fluid after the vehicle has
been parked for a while. If you smell fuel
fumes or notice any leak, have the cause
found and corrected immediately.
Doors and engine hood
Check that all side doors and back door
operate smoothly and all latches lock se-
curely. Make sure the engine hood sec-
ondary latch secures the hood from open-
ing when the primary latch is released.
General maintenance

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ENGINE OIL SELECTION
Use API grade SJ “EnergyConserving”,
SL “EnergyConserving” or ILSAC
multigrade engine oil.
Recommended viscosity (SAE):
5W-30 Preferred
Temperature range anticipated before
next oil change
SAE 5W30 is the best choice for your
vehicle, for good fuel economy and
good starting in cold weather.
If you use SAE 10W30 engine oil in
extremely low temperatures, the engine
may become difficult to start, so SAE
5W30 engine oil is recommended.
API service symbol
ILSAC certification mark
Oil identification marks
Either or both API registered marks are
added to some oil containers to help
you select the oil you should use.
The API Service Symbol is located any-
where on the outside of the container.
The top portion of the label shows the oil
quality by API (American Petroleum Insti-
tute) designations such as SL. The center
portion of the label shows the SAE viscos-
ity grade such as SAE 5W30. “Energy
Conserving” shown in the lower portion,
indicates that the oil has fuelsaving ca-
pabilities.
The ILSAC (International Lubricant Stan-
dardization and Approval Committee) Certi-
fication Mark is displayed on the front of
the container.

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2562002 MY HIGHLANDER_U (OM48429U)
Look at the seethrough coolant reser-
voir when the engine is cold. The cool-
ant level is satisfactory if it is between
the “F” and “L” lines on the reservoir.
If the level is low, add ethyleneglycol
type coolant for a proper corrosion
protection of aluminum components.
The coolant level in the reservoir will vary
with engine temperature. However, if the
level is on or below the “L” line, add
coolant. Bring the level up to the “F” line.
Always use ethyleneglycol type coolant
for a proper corrosion protection of alumi-
num components. See information in the
next column.
If the coolant level drops within a short
time after replenishing, there may be a
leak in the system. Visually check the
radiator, hoses, radiator cap and drain
cock and water pump.
If you can find no leak, have your Toyota
dealer test the cap pressure and check
for leaks in the cooling system.CAUTION
To prevent burning yourself, do not
remove the radiator cap when the en-
gine is hot.
Coolant type selection
Use of improper coolants may damage
your engine cooling system. Your coolant
must contain ethyleneglycol type coolant
for a proper corrosion protection of your
engine that contains aluminum compo-
nents. Use “TOYOTA Long Life Coolant”
or equivalent.
In addition to preventing freezing and sub-
sequent damage to the engine, this type
of coolant will also prevent corrosion. Fur-
ther supplemental inhibitors or additives
are neither needed nor recommended.
Read the coolant container for information
on freeze protection. Follow the manufac-
turer’s directions for how much to mix
with plain water (preferably demineralized
water or distilled water). The total c apacity
of the cooling system is given on page
280 in Section 8. We recommend to use 50% solution for
your Toyota, to provide protection down to
about 35
C (31 F). When it is extreme-
ly cold, to provide protection down to
about 50 C (58 F), 60% solution is rec-
ommended. Do not use more than 70%
solution for better coolant performance.NOTICE
Do not use alcohol type antifreeze or
plain water alone.
Checking the engine coolant
level

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OpenIf hot O.K.
If hot add
If cold add If cold O.K.
Close
Check the fluid level through the reser-
voir. If necessary, add automatic trans-
mission fluid DEXRON II or III.
If the vehicle has been driven around 80
km/h (50 mph) for 20 minutes (a little
more in frigid temperatures), the fluid is
hot (80 C or 175 F). You may also check
the level when the fluid is cold (about
room temperature, 10 C—30 C or
50 F—85 F) if the engine has not been
run for about five hours. Clean all dirt from outside of the reservoir
tank and look at the fluid level. If the fluid
is cold, the level should be in the “COLD”
range. Similarly, if it is hot, the fluid level
should be in the “HOT” range. If the level
is at the low side of either range, add
automatic transmission fluid DEXRON
II or
III to bring the level within the range.
To remove the reservoir cap, turn it coun-
terclockwise and lift up. To reinstall it,
turn it clockwise. After replacing the reser-
voir cap, visually check the steering box
case, vane pump and hose connections
for leaks or damage.
CAUTION
The reservoir tank may be hot so be
careful not to burn yourself.
NOTICE
Avoid overfilling, or the power steer-
ing could be damaged.
The air conditioning filter is behind the
glove box.
The air conditioning filter may clog af-
ter long use. The filter may need to be
replaced if the air flow of the air condi-
tioning and heater experiences extreme
reductions in operating efficiency, or if
the windows become to fog up easily.
To maintain the air conditioning efficiency,
inspect and replace the air conditioning
filter according to the maintenance sched-
ule. (For scheduled maintenance informa-
tion, please refer to the “Scheduled Main-
tenance Guide” or “Owner ’s Manual
Supplement”.)
Checking power steering fluid Checking and replacing the
air conditioning filter

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5. Remove the filter from the filter
case.
6. Inspect the filter on the surface.
If it is dirty, it should be replaced.
INFORMATION
The air filter should be installed prop-
erly in position. The use of air condi-
tioning with the air filter removed
may cause deteriorated dustproof per-
formance and then affect air condi-
tioning performance.
Keep your tire pressures at the proper
level.
The recommended cold tire pressures, tire
size and the vehicle capacity weight are
given on page 278 and page 281 in Sec-
tion 8. They are also on the tire pressure
label as shown.
You should check the tire pressures every
two weeks, or at least once a month. And
do not forget the spare! Incorrect tire pressure can reduce tire
life and make your vehicle less safe to
drive.
Low tire pressure results in excessive
wear, poor handling, reduced fuel econo-
my, and the possibility of blowouts from
overheated tires. Also, low tire pressure
can cause poor sealing of the tire bead.
If the tire pressure is excessively low,
there is the possibility of w
heel deforma-
tion and/or tire separation.
High tire pressure produces a harsh ride,
handling problems, excessive wear at the
center of the tire tread, and a greater
possibility of tire damage from road haz-
ards.
If a tire frequently needs ref illing, have it
checked by your Toyota dealer.
The following instructions for checking
tire pressure should be observed:
The pressure should be checked only
when the tires are cold. If your ve-
hicle has been parked for at least 3
hours and has not been driven for
more than 1.5 km or 1 mile since, you
will get an accurate cold tire pressure
reading.
Checking tire pressure