2002 SAAB 9-5 maintenance schedule

243 Maintenance and owner assistance
Maintenance and
owner assistanceMaintenance schedule..... 244
Owner assistance ............ 245
Reporting Safety Defects
(U.S.A.) ............................ 246
Reporting Safety Defects
to the Canadian
government .................... 246
IB1941
ProCarManuals.com

244 Maintenance and owner assistanceMaintenance scheduleThe Maintenance Schedule prescribes a
service program to the purchaser/operator
of a Saab that is reasonable and necessary
to ensure the proper emission control sys-
tems function, safety and reliability of the
Saab automobile in normal use. Additional
maintenance is recommended for specific
components when the car is operated under
certain severe conditions. Proper mainte-
nance is always good advice!
Authorized Saab dealers are equipped and
trained to meet your Saab’s service needs.
They regularly receive up-to-date Saab ser-
vice manuals and parts and technical ser-
vice bulletins from Saab and are able,
through their franchise agreement, to attend
Saab service schools, obtain Saab special
tools and technical assistance and pur-
chase original equipment service and
replacement parts.
Today’s complex automobiles should only
be entrusted to the most knowledgeable
service professionals. A Saab dealer is your
best choice.
Service intervalsThe maintenance schedule is comprised of
a Check -up 30 days after retail delivery, fol-
lowed by services at every 10,000 miles
(16,000 km) thereafter (10,000, 20,000,
30,000 miles/16,000 32,000, 48,000 km
etc.).
Engine oil and filter changesChanging the engine oil and filter is required
at every service point. Use only a Saab
approved long-life oil filter and engine oils
meeting the SAE viscosity ratings and API
service classifications stated in the Specifi-
cation section of this Owner’s Manual. The
use of extra additives in the oil is not neces-
sary and is not recommended, and may be
harmful to turbochargers.
More frequent oil changes are recom-
mended if your vehicle is operated under
the following conditions:
 Most trips are less than 5 to 10 miles (8 to
16 km). This is particularly important
when outside temperatures are below
freezing.
 Most trips include extensive idling (such
as frequent stop-and-go driving).
 Most trips are through dusty areas.
 You frequently tow a trailer or use a car-
rier on top of your vehicle.
 If the vehicle is used for delivery service,
police, taxi or other commercial applica-
tions.
If your driving habits match this description,
have the engine oil and filter changed in-
between normal services at 5,000 mile
(8,000 km) intervals. The Warranties and
Service Record Booklet has provisions to
record extra oil changes.
NOTEThe Check-up will be done by your Saab
dealer at no charge and should be done
as close as possible to the scheduled 30
days.
ProCarManuals.com

245 Maintenance and owner assistance
Service record retentionService instruction coupons and record
stubs are provided in the Saab Warranties
and Service Record Booklet which accom-
panies this Owner’s Manual. The coupons
are arranged in the order that normal ser-
vice should be performed. The edge of each
coupon is shaded to correspond to the type
of service point:
 Striped - "Check Up"
 Blue - Oil change/inspection service
 Black - Major service
Note that in Canada a combined service
and warranty book is used, but not service
coupons.
When scheduled services are performed,
your dealer will tear out the applicable
coupon and use it to check off the opera-
tions performed and enter it into the service
file at the dealership. The servicing dealer’s
stamp, along with the date and mileage at
which the service was done, should be
entered on the corresponding stub which
remains in your booklet. The booklet is your
permanent record of the services per-
formed. It also includes a log sheet for
unscheduled repairs.
It is advisable to retain receipts and, if pos-
sible, copies of shop work orders for all ser-
vice and repair work, wherever performed.
Service costsDealer pricing practices and labor for ser-
vice work vary. Saab’s recommended ser-
vice times for each service point do not
include the labor required to replace wear
items, such as wiper blades, brake pads or
tires. Nor is labor to perform other service or
repairs found to be necessary as a result of
the inspections included in these times.
Additional labor and parts will be charged
for such work when necessary, except as
covered under an applicable Saab warranty
or any optional extended service contract.
Transmission fluid changes or suspension
alignment, when necessary, are also addi-
tional.
Dealer charges for general shop material,
regulated hazardous waste removal, recy-
cling expenses or other operation costs may
also be applied to service and repair
invoices and are apt to vary by dealer and
locality.
Owner assistanceWarranties and service problem
assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Cars USA, Inc.
The toll-free number to call from all 50 states
is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Centre at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
ProCarManuals.com

263 Index
Light switches
___________________ 65
Luggage-compartment lighting
______ 69
MMain instrument panel
_____________ 50
Main/dipped beam
_______________ 65
Maintenance schedule ___________ 244
Manual gearbox, technical data
____ 254
Maxi fuses
_____________________ 217
Milometer ______________________ 56
Motoring abroad
________________ 237
NNight Panel
_____________________ 63
OOil capacity, engine
______________ 250
Oil change, engine ______________ 194
Oil specification
_________________ 250
OnStar
________________________ 105
Outdoor temperature
______________ 59
Owner assistance
_______________ 245
PPaintwork, touching-in
____________ 234
Parking Assistance
______________ 184
Parking lights
___________________ 65
Plates and labels ________________ 257
Poly-V-belt
____________________ 201Power steering
_________________198
Power-steering fluid
_____________198
Pressure gauge
__________________58
Programming I, ACC
______________78
Programming II, ACC _____________79
Programming the ACC ____________78
QQuestions on function of airbag
_____35
Quick guide, Audio System
_________85
RRadio
__________________________88
Rain sensor
_____________________70
Rear fog light ____________________66
Rear seat, 9-5 Sedan, folding
______132
Rear seat, 9-5 Wagon, folding _____135
Rear-seat head restraints
__________18
Rear-view mirror, antidazzle _______124
Rearview mirrors
________________123
Reclamation
___________________237
Recommendations for cars with
automatic transmission,
towing a caravan or trailer
________174
Refuelling
_____________________152
Relay panel ____________________219
Remote control __________________38
Remote-control battery, changing
____40
Remove the key
________________146
Reporting safety defects
__________246Reprogramming of systems
______ 259
Reservoir, power-steering fluid ____ 198
Rev counter
____________________ 56
Reversing lights
_________________ 68
Roof load
_____________________ 176
Running-in ____________________ 170
SSID
__________________________ 59
SRS (airbag)
___________________ 29
SRS, supplementary restraint system
29
Saab 9-5 Audio System
___________ 83
Saab Information Display (SID)
_____ 59
Saab Parking Assistance
________ 184
Safety belts
____________________ 12
Safety belts, care of
_____________ 232
Safety-belt pretensioners
_________ 13
Safety-belt reminder
_____________ 12
Seats
________________________ 118
Securing a load
_________________ 41
Selector lever indication,
automatic transmission
__________ 59
Service costs
__________________ 245
Service information
_____________ 246
Service intervals
_______________ 244
Service record retention
_________ 245
Settings, seats
_________________ 118
Side airbags
___________________ 32
Signalling, horn ________________ 122
Sliding floor, 9-5 Wagon
_________ 140
Snow chains
__________________ 171
ProCarManuals.com